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BEST WESTERN PLUS Heritage Inn

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1 room 2 adults 0 children
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BEST WESTERN PLUS Heritage Inn
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789 Reviews from our TripAdvisor Community

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Showing 773: English reviews
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Great Falls, Montana
Reviewed 6 days ago NEWvia mobile

My husband's company Christmas party was being hosted at the Best Western. We always like to stay the night, we find it's easier just to walk to our room after the party. We just stayed in a standard room, nothing special. The woman at the front desk was courteous, but it did take us a while to get checked in....

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Helpful?
Thank RachelSpahr
Bozeman, Montana
HOTEL’S FAVOURITE REVIEW
Reviewed 15 November 2016 via mobile

Short notice overnight stay with my two teenagers. Received an excellent rate from an online third party source. Pool area is clean and lovely, the staff is attentive and very friendly, the rooms have adequate necessities, clean, and quiet. They had a few conventions happening that weekend so it was busy. But when needed, the staff was fast and accommodating....

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Helpful?
Thank AmyJaneJoiner
About Hotel's Favourite Review
LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello AmyJaneJoiner, I am so happy to hear you enjoyed your stay. We strive to provide the highest level of customer service and hope to serve you in the future. Please let me know if I can be of any assistance, I can be reached at lpepos@bwheritageinn.com Best wishes, Lyla

Whitefish, Montana
Reviewed 1 week ago

we went for the Charlie Russell art show. Everything was put together very nice and easy to fine. the hotel was very nice , clerks helpful plus restaurant was good with quick waitress. We ate breakfast and it was good. The pool area is very nice with rooms that have a balcony in to them - you want a inside...

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Thank dsdmontana
Reviewed 1 week ago via mobile

We came down for a dance competition which also was the same weekend as some sports related event so there were large groups of kids staying there. The pool was super crowded and my kids said it was really cold. The hot tub was always crowded, but that didn't concern me since the water looked extremely dirty. We had pool...

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Thank Burn5
Helena, Montana
Reviewed 2 weeks ago

We were able to have drinks in the lounge/casino. Free drinks if your gambling and all friendly service and staff members. Rooms were clean and comfortable. We were in and out quick and the hotel was exactly what we needed. Also great pool. I would absolutely stay here again. No free buffet breakfast style but there is a café and...

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Thank R6195UUdavids
Regina, Canada
Reviewed 2 weeks ago

Good location, close to Highway. Sports Pub next door but hotel has Bar/Casino, also serving food, barman was very friendly. only disappointment was no free breakfast, something we are used to in Best Westerns'.

Review collected in partnership with Best Western
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Thank Millie208
Bozeman, United States
Reviewed 2 weeks ago

You can do without this on the survey, waste of time.I would skip the survey if I had to do this every time. I don't mind answering the survey, but now I am frustrated that I can't get out of the survey without filling this out. Again waste of my time.

Review collected in partnership with Best Western
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Thank kirkh817
Great Falls, Montana
Reviewed 3 weeks ago

We are local and just rented a room so the kids could swim and get out of the house. I love the atmosphere around the pool and the fact that there is a nice bar and restaurant on location. There was an event going on in the convention center and people were a little rowdy in the hallways later in...

Review collected in partnership with Best Western
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Thank morafamily2017
Calgary, Canada
Reviewed 4 weeks ago

I was not aware there was a bar/casino attached to the lobby of the hotel. The hotel was very busy, very loud hallways in the middle of the night. Woke me up several times. Woke up in the morning to find out there was no hot water. Reason given by front desk was the hotel was at capacity.

Review collected in partnership with Best Western
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Helpful?
Thank peterzT146MR
LP-GuestService, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello peterzT146MR, Thank you for your review. I am sorry to hear of your frustrations. We strive to provide the highest level of comfort and a restful stay for our guests. I am sorry we fell short. We will use your experience to improve our services. I hope you will give us a second chance to provide you with an...

Calgary, Canada
Reviewed 4 weeks ago

It's a very big hotel built around the courtyard/pool area. The rooms were nice and big and included a comfy chair, desk, fridge and microwave. My room was quiet. The hotel has a nice restaurant/bar/casino. The menu has lots of choices and the portions are big. Happy hour every evening with very reasonable prices. I had a screwdriver for only...

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1Thank 449lesleym

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Willow Creek Steak House
Willow Creek Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
We are the premier full service hotel in Great Falls MT. We look forward to providing you with an exceptional experience. ... more   less 

Additional Information about BEST WESTERN PLUS Heritage Inn

Address: 1700 Fox Farm Rd, Great Falls, MT 59404-3324
Region: United States > Montana > Great Falls
Price Range: RM438 - RM717 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Heritage Inn 3*
Number of rooms: 231
Reservation Options:
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Also Known As:
Best Western Plus Heritage Hotel Great Falls
Best Western Great Falls
Great Falls Best Western
Best Western Heritage Hotel
Hotel Style:
#8 Family Hotel in Great Falls
#8 Romantic Hotel in Great Falls
#9 Business Hotel in Great Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Heritage Inn staff and other travellers.
3 questions
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Questions? Get answers from BEST WESTERN PLUS Heritage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if there is a event afternoon parking can be hard so get a spot and keep it.Also easy to get to any of the musumes and centers.”
 of 5 bubbles dsdmontana, 20 Mar 2017 | Read review
“Kid friendly so pick a room upstairs when possible.”
 of 5 bubbles R6195UUdavids, 14 Mar 2017 | Read review
“Try to have a room close to the lobby if walking is an issue.”
 of 5 bubbles 449lesleym, 25 Feb 2017 | Read review
“Avoid the poolside rooms, very noisy”
 of 5 bubbles kaarlb, 28 Nov 2016 | Read review
“Might get wi-fi if closer to casino area”
 of 5 bubbles PasCaLady, 1 Nov 2016 | Read review
5 of 5