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All reviewsevening receptionsplash poolone bedroom suitefull kitchenlarge hot tubwould highly recommend staying herefree weightshousekeeping staffgreat place to staysitting areascrambled eggsawesome hotelking bedhome away from homespacious roomsenjoyed my stayclean hotel
I understand the hotel is under renovations and we had an older room, however. The bed was lumpy and I kept rolling into the center. There was trash in the room under the counter. The pool was nice, however the splash area was freezing! During...More
Response from Emmet M, General Manager at Residence Inn HelenaResponded 4 weeks ago
Thank you for your feedback of your recent stay here at the Residence Inn Helena.
I am so sorry about your room, we definitely fell short of expectations there. I have gone over your feedback with my operations manager and she has assured...More
Location near airport. Typical breakfast- scrambled eggs, sausage, waffle maker, etc. Monday - Thursday you get free eats in evening, some are main courses, some just deserts, overall a plus. Staff helpful, accommodating. Pool warm and open till 10 or 11. Fitness center with free...More
Response from Emmet M, General Manager at Residence Inn HelenaResponded 2 January 2018
Thank you for taking time to review the Residence Inn, Helena. We appreciate the feedback as this helps us to improve our services.
I am so sorry about your TV and am looking into what happened. I was unaware of the situation and...More
Staff is always cheery and makes you feel welcomed and at home the minute you walk in the door. Rooms are clean, warm colors, very modern and spacious. Really feel at home the minute I step in to the lobby where there is a fire...More
We stayed at this hotel as it was right across the street from the soccer field. I was a little nervous as the room we got had only a king bed and a pullout couch. It worked great for me and my two girls. Others...More
Our room is great. Very clean, open, full kitchen. Every single person on the staff we have encountered has said hello and greeted my kids too. Breakfast this morning was perfect and my kids are loving the pool. A lot of fun.
Response from Suzanne M | Property representative |
Thank you for the question. Our Corner One-Bedroom King with the Fireplace is our only room type that offers an oven. All of the dining room tables in our suites seat 4 people. For a large dinner I would suggest... More
Thank you for the question. Our Corner One-Bedroom King with the Fireplace is our only room type that offers an oven. All of the dining room tables in our suites seat 4 people. For a large dinner I would suggest utilizing our 14 seat rectangular table in our lobby area. Or if you're looking for something more private, you can inquire about renting our small meeting area right off of the lobby.
Feel free to give the Front Desk a call anytime if you have more questions.
Guest Service Manager
Residence Inn Marriott in Helena
Response from jenasabatini | Property representative |
It's an exciting time for the Residence Inn brand. What has been known as Evening Socials are changing up this year as we roll out The Mix. It will now be that every Residence Inn offers The Mix on Monday-Wednesday nights... More
It's an exciting time for the Residence Inn brand. What has been known as Evening Socials are changing up this year as we roll out The Mix. It will now be that every Residence Inn offers The Mix on Monday-Wednesday nights. We'll have more details after our annual conference this month but we do know that the very popular BBQ night will be on Wednesday's each week.
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