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Residence Inn Helena

272 reviews
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Traveller (76)
Room & Suite (45)
Dining (13)
Overview
  • Excellent82%
  • Very good13%
  • Average2%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Residence Inn Helena
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (272)Write a Review
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215
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LanguageEnglish
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All reviewsevening receptionsplash poolone bedroom suitefull kitchenlarge hot tubwould highly recommend staying herefree weightshousekeeping staffgreat place to staysitting areascrambled eggsawesome hotelking bedhome away from homespacious roomsenjoyed my stayclean hotel
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1 - 5 of 271 reviews
Reviewed 5 weeks ago via mobile

I understand the hotel is under renovations and we had an older room, however. The bed was lumpy and I kept rolling into the center. There was trash in the room under the counter. The pool was nice, however the splash area was freezing! During...More

Thank Idrilmoonshadow
Response from Emmet M, General Manager at Residence Inn HelenaResponded 4 weeks ago

Dear Idrilmoonshadow, Thank you for your feedback of your recent stay here at the Residence Inn Helena. I am so sorry about your room, we definitely fell short of expectations there. I have gone over your feedback with my operations manager and she has assured...More

Reviewed 30 December 2017

Location near airport. Typical breakfast- scrambled eggs, sausage, waffle maker, etc. Monday - Thursday you get free eats in evening, some are main courses, some just deserts, overall a plus. Staff helpful, accommodating. Pool warm and open till 10 or 11. Fitness center with free...More

Thank edwarda909
Response from Emmet M, General Manager at Residence Inn HelenaResponded 2 January 2018

Dear Edwarda909, Thank you for taking time to review the Residence Inn, Helena. We appreciate the feedback as this helps us to improve our services. I am so sorry about your TV and am looking into what happened. I was unaware of the situation and...More

Reviewed 20 November 2017

Staff is always cheery and makes you feel welcomed and at home the minute you walk in the door. Rooms are clean, warm colors, very modern and spacious. Really feel at home the minute I step in to the lobby where there is a fire...More

Thank TBTraveler2017
Reviewed 16 October 2017

We stayed at this hotel as it was right across the street from the soccer field. I was a little nervous as the room we got had only a king bed and a pullout couch. It worked great for me and my two girls. Others...More

Thank Lovetotravelmt
Reviewed 15 September 2017 via mobile

Our room is great. Very clean, open, full kitchen. Every single person on the staff we have encountered has said hello and greeted my kids too. Breakfast this morning was perfect and my kids are loving the pool. A lot of fun.

Thank Georgia G
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$126 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Helena
#3 Romantic Hotel in Helena
#3 Business Hotel in Helena
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Helena
#3 Romantic Hotel in Helena
#3 Business Hotel in Helena
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (76)
Room & Suite (45)
Dining (13)
Pool & Beach (2)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sarah S
2 November 2016|
AnswerShow all 4 answers
Response from Suzanne M | Property representative |
Hi Sarah, Thank you for the question. Our Corner One-Bedroom King with the Fireplace is our only room type that offers an oven. All of the dining room tables in our suites seat 4 people. For a large dinner I would suggest... More
1
Vote
CKBF
12 January 2015|
AnswerShow all 2 answers
Response from jenasabatini | Property representative |
It's an exciting time for the Residence Inn brand. What has been known as Evening Socials are changing up this year as we roll out The Mix. It will now be that every Residence Inn offers The Mix on Monday-Wednesday nights... More
0
Votes
Room Tips
"If you can't do the stairs, call to make sure the elevator is working."
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"Rooms on the top floor of any hotel are always quieter."
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"ask for a room on the back side, away from the front/airport side."
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"Rooms on the south side quieter and 3rd level."
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