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Comfort Suites Helena

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#3 of 21 Hotels in Helena
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Comfort Suites Helena
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338 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Helena
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Showing 332: English reviews
South Coast England
Reviewed 20 June 2016

It's clean, staff are friendly and got everything you need. It's in a convenient location if you are driving, easy to get to Downtown and the Interstate. We were aware of the aroma from the nearby treatment plant but only from the car park and vaguely from some of the corridors, but in the rooms and breakfast area it was...

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Helpful?
Thank AJS1066
Stephanie M, Director of Sales at Comfort Suites Helena, responded to this review

Thank you for your recent stay with us and the kind complements regarding our full hot breakfast buffet. Our breakfasts hosts do provide an excellent menu while always providing fresh and hot menu items. The lounge is brand new and we have many compliments on their service as well. We hope to see you in the future!

Smithfield
Reviewed 15 June 2016

We stayed here last night on our way to Glacier National Park on our second cross country trip. We found the staff to be helpful, friendly and professional. The breakfast was good and well supplied. The beds were comfortable as well. Thanks Comfort Suites.

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Helpful?
Thank RhondaP2
Stephanie M, Director of Sales at Comfort Suites Helena, responded to this review

Dear RhondaP2- Cross country trips are always exciting and I'm glad you found the perfect stopping point here at the Comfort Suites before continuing on your adventure in Montana! We do take pride in our great staff and breakfast bar! Have fun on your journey!

Reviewed 12 June 2016

I had just filled out my room registration, turned around, and the parking lots was filling with water and hailstones and rain were pouring out of the sky. Otherwise, it was a very nice stay with a very nice, large room. I knew from previous experiences that this would be a good rest for the night.

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Helpful?
Thank Michael E
Stephanie M, Director of Sales at Comfort Suites Helena, responded to this review

Dear Michael- I remember that storm and how fast the rain and hail came down. Thank you for your past and future visits with Comfort Suites Helena! I hope you always feel welcome here, as you are a valued guest here at the hotel!

Bellingham, Washington
Reviewed 31 May 2016 via mobile

We stayed here last August. The reason for our trip was to visit a friend who was gravely ill. Everyone was friendly, the room comfortable and clean. We checked out on a Friday to come home. When I returned home, as I was unpacking, I noticed an expensive gold & pearl bracelet was missing as were a pair of earrings....

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Helpful?
Thank Dotti G
George P, General Manager at Comfort Suites Helena, responded to this review

Dotti G, I am the new general manager here at the hotel. I would very much like it if you could please give me a call so we may discuss this further. I can be reached at 406*495*0505. I look forward to hearing from you. Sincerely,

Glendale, California
Reviewed 30 May 2016

Very clean, very friendly staff! Free breakfast in the morning which was beyond what I expected in quality and quantity. Beds are very comfortable and enjoyed the small living area with pull out bed. Bathrooms are good sized

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Helpful?
Thank travelshooter71
Stephanie M, Director of Sales at Comfort Suites Helena, responded to this review

Dear Travelshooter- It's always nice to hear such a positive review. We make it a priority to exceed your expectations with comfortable surroundings. We look forward to seeing you soon at Helena's newest all- suite hotel.

Puyallup, Washington
Reviewed 19 May 2016

We have been staying at another hotel for 3 years and booked this one time around. This will now be our place to stay from now on when in Helena. The bed was absolutely great, the staff was friendly and helpful and the breakfast was very good. It was very full but very quiet. We did not encounter any problems...

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Helpful?
Thank A G
Stephanie M, Director of Sales at Comfort Suites Helena, responded to this review

Dear A.G. I'm so glad you decided to stay with us on your recent trip to Helena! I appreciate all the kind complements regarding the staff and breakfast. It was our pleasure to serve you and hope to see you in the future.

Salt Lake City, Utah
Reviewed 15 May 2016 via mobile

The room was very nice and clean. The bed was comfortable. The location was great; right off I-15 with a grocery store, gas station, and fast food within walking distance. The breakfast was great and they soup and cookies when I checked in. The staff was so friendly and helpful. Would definitely stay there again and recommend to others

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Helpful?
Thank Aubreya S
George P, General Manager at Comfort Suites Helena, responded to this review

Hello, Thank you for your Great response, We are happy you enjoyed your stay and I will pass this on to staff. We look forward to seeing you on your next visit. Sincerely Kim Crenshaw Front Desk Manager

Beverly Hills, Michigan
Reviewed 10 May 2016

"Welcome Home" is what I hear from many of my "Suite" Family at the Comfort. Because I have stayed at this hotel since it opened, so I guess you could say I am a "regular". I've seen many staff come and go, but it is always such a FAMILY-BASED establishment. I consider many of them, including the GM to be...

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Helpful?
Thank MiPAS48025
George P, General Manager at Comfort Suites Helena, responded to this review

Hello, Thank you so much for the kind review, I will pass it on to my staff. We love when our guest feel welcome and at home. On behalf of myself and staff we look forward to seeing you on your next visit. Sincerely George Powell GM Comfort Suites Airport

Reykjavik
Reviewed 6 May 2016

Their forté is the people that work there. The level of customer service is above par. They genuinely care about what they are doing, afford customers with so much courtesy. It is like staying in a 5 star resort. The amenities are fine, rooms are always very clean. The biggest asset is the people and the level of service they...

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Thank rafn
Reviewed 30 April 2016

Great stay at this hotel! Don't be put off by the water treatment plant nearby -- you don't notice it at all. There is a great grocery store right across the way. The only complaint I have is the front desk staff weren't friendly and welcoming. We got checked in while she was on a call and she didn't give...

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Helpful?
Thank Allyn J
George P, Front Office Manager at Comfort Suites Helena, responded to this review

Thank you for your review, I apologize you were not greeted properly and I will discuss this with the staff. I'm glad everything else was good and we look forward to seeing you again. Sincerely George Powell AGM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Less than two miles from the Helena Regional Airport, the Comfort Suites hotel of Helena, MT is within walking distance to restaurants, shopping and retail stores. Helena’s newest hotel, Comfort Suites is also 3.5 miles from downtown Helena and the Montana Historical Society Museum. Other attractions close to this Montana hotel include: •Gates of the Mountains •Great Northern Carousel •Grandstreet Theatre •Holter Museum •Original Governor’s Mansion •Spokane Bar Sapphire Mine. You’ll enjoy the indoor heated pool, hot tub and exercise room at this Helena hotel. Other amenities include: •Free hot breakfast •Free high-speed wireless Internet •Free Airport shuttle service •Free local calls All rooms are nicely appointed with a microwave, refrigerator, coffee maker, hair dryer, 42-inch flat screen TVs, iron, ironing board, sofa sleeper, and pillow-top mattresses. Business travelers will appreciate the business center with access to copy and fax services as well as 900 square feet of meeting space. This is a non-smoking hotel. Free ample truck and bus parking is available. Designed for business and leisure travelers, the Comfort Suites hotel of Helena will exceed your expectation when visiting this area of Montana. Make a reservation today and enjoy all we have to offer. ... more   less 

Additional Information about Comfort Suites Helena

Address: 3180 North Washington Street, Helena, MT 59602
Region: United States > Montana > Helena
Price Range: RM435 - RM840 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Helena
#2 Business Hotel in Helena
#3 Family Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Helena staff and other travellers.
2 questions
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Garden Plain, Kansas
over a year ago

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Questions? Get answers from Comfort Suites Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms are great”
 of 5 bubbles 770ralphm, 27 Dec 2016 | Read review
“higher floors have less noise”
 of 5 bubbles ramaeng51, 29 Nov 2016 | Read review
“great staff”
 of 5 bubbles vinmar57, 3 Nov 2016 | Read review
“I don't think there is a bad room on the property, the king suites are beautiful.”
 of 5 bubbles trainspottingcnw, 24 Oct 2016 | Read review
“Third floor”
 of 5 bubbles jimshelly83, 8 Oct 2016 | Read review
5 of 5