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Holiday Inn Express & Suites Helena

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#9 of 21 Hotels in Helena
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Holiday Inn Express & Suites Helena
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173 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Florida Panhandle, Florida
Reviewed 6 May 2015

This was our 2nd time to stay here based on our 1st stay's good experience. Very clean, good air conditioner, pleasant staff, and quiet area. If you arrive when Kari is at the reception desk, you will be blessed by her welcome. She was knowledgable and very helpful to us!

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Helpful?
Thank Mary_the_tourist
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for writing your review of our hotel and your recent stay with us, we appreciate your feedback. We are pleased that Kari made you feel welcomed and that she took care of you we will be sure to pass your comments onto her. We hope to see you again in the future. Rosemary & Team

Victoria, Canada
Reviewed 15 April 2015

Stayed on April 12, 2015. This is a very very clean and comfortable hotel. The check in clerk, Kara, was extremely pleasant and helpful . The lady that runs the breakfast room worked continuously cleaning the tables as soon as the people were finished eating. Very dedicated helpful staff. Will definitely stay here again.

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Helpful?
Thank Harold J
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for choosing to stay with us, we appreciate your business. I will pass your positive comments to Kari at the front desk and to our breakfast hosts who will be pleased that they helped make your stay pleasant. Thank you for taking the time to write your review on Trip Advisor. Rosemary & Team Holiday Inn Express &...

Fayetteville, Arkansas, United States
Reviewed 31 March 2015

This is truly a beautiful motel that is well maintained, clean exterior, clean interior and fairly new. The rooms were perfect. Carpet was great, AC worked perfect, had plethy of hot water. The rooms were clean and smelled good. The lobby was clean and attractive. The staff was over the top friendly and helpful. The locations was....well it is Helena...

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Helpful?
Thank Kirby J
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for your positive review of our property and your recent stay with us. We are happy that you think our hotel is beautiful we do too! I apologize that your quality of sleep was not good due to the construction of the property and thank you for your feedback. Rosemary & Team

Great Falls
Reviewed 9 March 2015

We recently stayed at the Holiday Inn Express and Suites in Helena for basketball tournament. As always we had great stay. Ralph at the front desk was very friendly and patient!! Room was clean and breakfast was delicious. We love the Holiday Inn Express and Suites.

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Helpful?
Thank DKH0408
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for choosing to stay with us, we are pleased to see that you enjoyed your recent stay with us. Glad you enjoyed your breakfast that's the best part of the day! Thank you for taking the time to write your review we appreciate your feedback. Rosemary & Team

Kalispell, Montana
Reviewed 26 February 2015

This Hotel is very clean and close to restaurants and shopping. The free breakfast is very good and the staff is friendly. The room was very clean and comfortable. There is shopping and good restaurants close by. The swimming pool and fitness center are clean and well maintained.

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Helpful?
Thank Dennis C
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for your positive review of our hotel and your recent stay with us. We are happy that your stay was good and you had the time to enjoy our facilities and breakfast. Thank you for choosing us. Rosemary & Team

Reviewed 9 February 2015

Really friendly staff. Breakfast was a nice treat with fresh fruit options. I recall I was up early on east coast schedule and friendly staffer encouraged me to wait while she brought out 'hot options' certainly was from a considerate perspective to make sure i got what i wanted. Used conference room - clean and all electronic/projector were sufficient. We...

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Helpful?
Thank Elizabeth C
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Happy to see that you enjoyed our facility and our meeting room worked out well for you. I remember your group and that your materials ended up at the wrong hotel but eventually everything turned out well. Our aim is to provide a clean comfortable room for you and to be friendly and hospitable and I am happy you enjoyed...

Kalispell, Montana
Reviewed 5 February 2015

I was sick, so I didn't get to fully enjoy the all the amenities, but I did make it for breakfast. I thought it was great - cheese omelettes, bacon, fresh pancakes, juices, yogurts, muffins and much more. The room was very clean and everything worked. Everything met or exceeded expectations. This is why I primarily stay at Holiday Inn...

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Thank sunfun453
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for taking the time to review our hotel on your recent stay, we appreciate your comments. I am sorry to hear you was not well enough to enjoy our breakfast but are pleased to see you usually love our breakfast. We hope to see you again in the future. Rosemary & Team

Leduc, Canada
Reviewed 31 December 2014

Very nice rooms, newer facility. Within walking distance of Applebee's. It was -30 when we arrived and and we were directed to an overnight plug in. Nice linens, bed comfort and cleanliness are important to me and I was pleased with all at this hotel. More than adequate breakfast. Would stay here again.

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Thank Grammy929
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for choosing to stay with us and for taking the time to review our hotel. We are happy that our hotel was good for your stay and that you enjoyed breakfast. We sincerely look forward to having you stay with us again in the future. Thank you Rosemary & Team

Anchorage, Alaska
Reviewed 5 November 2014 via mobile

I just stayed at the holiday inn last night and at 4pm asked if they could arrange a taxi to the airport for me. My flight was at 0600 and I asked for a taxi at 4:45. Around 10pm my phone rang - it was the front desk telling me the only taxi time they could arrange was at 0330....

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Thank Leiza J
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

I am sorry that the taxi service that is available could not arrange for your taxi at the time you requested. You are correct it is the only taxi company in Helena and we have no control over their operation and I am sorry that you were inconvenienced. We do appreciate your feedback and I will pass this on to...

Reviewed 9 October 2014 via mobile

The rooms are nice and the staff is friendly. I think this place is only a few years old. Overall the rooms are very nice for the price. My only complaint is with breakfast. It leaves a lot to be desired. The choices are limited and food quality is nothing special. However, the room quality makes up for the breakfast....

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Thank 406Foodie
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you taking the time to write a review of our hotel. We are pleased that your stay was good. I'm sorry our breakfast did not live up to your expectations, at our hotel we order every item we are able to including the optional items. This includes Turkey sausage and sausage gravy & biscuits available daily plus another meat...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites Helena

Address: 3170 N Sanders St, Helena, MT 59602-0255
Region: United States > Montana > Helena
Price Range: RM509 - RM732 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Helena 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express And Suites Helena
Holiday Inn Express & Suites Helena Hotel Helena
Hotel Style:
#6 Family Hotel in Helena
#6 Business Hotel in Helena
#8 Romantic Hotel in Helena
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Helena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are standard, and clean bathroom with ample supplies, comfortable bed”
 of 5 bubbles skrajan1, 19 Jun 2015 | Read review
“Because of the light construction I am thinking the top floor may be the best?”
 of 5 bubbles KirbyJ_12, 30 Mar 2015 | Read review
“top floor if best as a little more quiet”
 of 5 bubbles DKH0408, 8 Mar 2015 | Read review
“Not much of a view - looking at truck parking lot on the backside - have to be on entrance side of hotel for better view but i think you're still looking at a gas station/lights. Not sure what's better.”
 of 5 bubbles elizabethcH3803QG, 9 Feb 2015 | Read review
“We were on the interstate side yet it was really quiet”
 of 5 bubbles natalief360, 10 Sep 2014 | Read review
5 of 5