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Best Western Premier Helena Great Northern Hotel

CancelonUS$118*
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#1 of 21 Hotels in Helena
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$177*
US$118*
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US$152*
US$152*
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Best Western Premier Helena Great Northern Hotel
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853 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Premier Helena Great Northern Hotel
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Showing 840: English reviews
Mandan, United States
Reviewed 3 weeks ago

The room was clean, the staff friendly, and the breakfast very good. I loved the fact the television selection include Investigation Discovery. I put out my do not disturb sign and no one entered my room as requested. I did like the toiletries provided by the hotel.

Review collected in partnership with Best Western
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Helpful?
Thank 488carolynd
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you for your kind review. We do our very best to honor our guest do not disturb signs. Our amenities are Tarocco - an upscale amenity that has been a hit with our guests. We do hope you are able to return to stay with us on a future trip to Helena.

Okanogan, WA
Reviewed 3 weeks ago

We stayed here for a visit to Carroll College. The hotel is walking distance to the college, and to restaurants, shops and a movie theater. Had a little mix up when we arrived, but only because they upgraded us to a king room, instead of the two queen we needed. Staff was quick to get the room squared away. The...

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Helpful?
Thank KS-OK
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

We are pleased to hear that you visited Carroll College - we make great friends with new families each year. Thank you for taking the time to leave a review!

Great Falls, Montana
Reviewed 3 weeks ago

It was nice and centrally located with restaurants and family activities close by. The signage wasn't that great, but we had a nice time. We enjoyed the 2 restaurants nearby and it was close to the wedding venue.

Review collected in partnership with Best Western
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Helpful?
Thank julielV9241PM
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you Julie - we are pleased to hear you had a great time for the wedding. We do hope to see you again!

Calgary, AB, Canada
Reviewed 3 weeks ago

For a hotel with such high ratings, I was incredibly disappointed!! To start: the front desk staff. When we checked in there were two younger women working (one dark haired, one blond), and we found them to be annoying and rude. I checked in and gave all our information while my partner walked our dogs. Then I went out to...

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Helpful?
Thank CalgaryAlphan
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you for your comments. We do our very best to provide excellent customer service as you can see form other comments. I do apologize that we let you down. Thank you for taking the time to share your experience. We learn from all our guest reviews.

Wolf Point, Montana
Reviewed 13 April 2017

The rooms were quite nice with mini kitchenettes that included nice size refrigerator! Made the business trip seem more of a quick getaway! Beautiful hotel that fit into the area surroundings. Ice cream and beer pub within walking distance!

Review collected in partnership with Best Western
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Helpful?
Thank davidkK9973YU
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear David K - thank you for your great review. We are pleased to be rated as number one in Helena on Trip Advisor and have such wonderful guest comments. Our goal is to spoil each guest! We hope to see you again!

Calgary, Canada
Reviewed 11 April 2017

Great hotel and great staff. We always enjoy our stay here and keep coming back! Everything is super clean, it's quiet, and the staff s always accommodating. We never hesitate staying here and are always treated great. Good restaurants very close. Just a great place to stay.

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Helpful?
Thank John G
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you John G. We take great pride in our staff and our property - I do believe we can provide great customer service to all our guests. Thank you for being a return customer.

Denver, Colorado
Reviewed 10 April 2017

The property is located in a convenient location and is generally clean and functional. BUT .. every time I stay there, I ask myself why I am doing this to myself. The staff is distance and cool. Not friendly and inviting. This last visit was due a family emergency and I had traveled the entire week before arriving. I dropped...

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Helpful?
2Thank John M
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear John M - I am very sorry to see that you were disappointed for a second time with our property. As you can see with the reviews, we do get it right in many ways. There were some new staff members who did not realize laundry did not go on the weekends. This comment is certainly a learning opportunity...

Forsyth, United States
Reviewed 10 April 2017

The rooms in this hotel are amazing and the service is excellent! They are very clean and provide you with anything you need. You have to know how to get to this hotel to find the parking, it is not easy. However, there is a good place to walk in the neighborhood. The restaurant and breakfast provided are delicious and...

Review collected in partnership with Best Western
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Helpful?
Thank E993TKmichellew
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you so much for your great review. We think the Great Northern Town Center has much to offer. We are always available to help assist with parking! Hope to see you back soon!

Reviewed 8 April 2017

Somehow those Montana Employees have managed to slice off a piece of heaven :) Such a lovely place made just how I imagine heaven is. And outsanding hystory everywhere around the Hotel located on the famous Last Chance Gultch where they hit tons of Gold in the old west day and built the Helena Cathederal dow the street. Very Well...

Review collected in partnership with Best Western
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Helpful?
Thank 964lucasy
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

We thank you so very much for this kind review. We are so pleased we exceeded your expectations!

Calgary, Canada
Reviewed 7 April 2017

This is our second time staying here. Our first was during Christmas and because of our wonderful time then we decided to return. This time it was even better!! The front office manager Ann Marie Bowers was so helpful with planning our special occasion and far exceeded any expectations:). First arriving it felt like coming home and being a part...

Review collected in partnership with Best Western
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Helpful?
Thank C1522PIandyl
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

We can not ask for a better review! Thank you so much for sharing your experience with other Trip Advvisor followers.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 

Additional Information about Best Western Premier Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601
Region: United States > Montana > Helena
Price Range: RM580 - RM943 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier Helena Great Northern Hotel 3*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Best Western, Hotwire, Priceline, Booking.com, Travelocity, HotelsforEveryone, Cancelon, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Best Western Premier Helena Great Northern Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Helena
Helena Best Western
Hotel Style:
#1 Business Hotel in Helena
#1 Romantic Hotel in Helena
#2 Family Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Helena Great Northern Hotel staff and other travellers.
5 questions
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Forsyth, Montana
2 months ago
spokane, wa
over a year ago
Everett, Washington
over a year ago
over a year ago

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Questions? Get answers from Best Western Premier Helena Great Northern Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the view. Some of the rooms look directly onto the HVAC on the neighboring roof!”
nickymart, 22 May 2017 | Read review
“Overlooking the Great Northern Square”
suewD520PC, 7 Dec 2016 | Read review
“We prefer the king mini-sites at the end of the floors.”
mjhullah, 24 Sep 2016 | Read review
“Avoid this hotel.”
HarryS964, 23 Sep 2016 | Read review
“Great beds and pillows for a good nights sleep.”
W812QBjoannes, 31 Aug 2016 | Read review
5 of 5
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US$118* /night
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PricelineUS$152
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Prices are for 1 room, 2 adults
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