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BEST WESTERN PREMIER Helena Great Northern Hotel

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#1 of 21 Hotels in Helena
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806 Reviews from our TripAdvisor Community

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Showing 793: English reviews
england
Reviewed 23 March 2016

The hotel is a cut above the run of the mill BW norm. The lounge area is large, comfortable and inviting. Reception staff were excellent and welcoming. The room was large and comfortable, but had the business traveller in mind. Lighting for reading was not good. Breakfast was in a bright room and had better and healthier choices than is...

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Helpful?
1Thank clarksdale
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Clarksdale - Your review of our hotel was great - thank you! We certainly appreciate our guests sharing their experience on Trip Advisor. I am disappointed that Helena did not appear attractive to you. We are rich in history but the winter days may have not offered the colorfulness to give you that warm feeling. I do hope you...

Kalispell, United States
Reviewed 21 March 2016

We had a great stay at the Great Northern Hotel. The bed was comfortable, breakfast was good, the staff was helpful when something unexpected came up. My wife liked the coffee that was available at any time in the lobby. The hotel was quite quiet in the hallway, so you could get a good night's sleep.

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Helpful?
1Thank Michelle M
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Michelle M - thank you for your time to leave a great review. Your described the perfect stay - which is our goal! We do hope to see you again here at the Great Northern Hotel!

Florence, Montana
Reviewed 20 March 2016 via mobile

Always perfect for business or pleasure. Highly recommend. Staff very accommodating, rooms lovely and well-equipped, breakfast hits the spot. Adjoining restaurant/bar also highly recommended. Good location near interesting shops, college, businesses.

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Helpful?
Thank JBFlorence
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear JBFlorence - thank you for your time in writing a great review after your recent stay. We are very pleased to be a part of the Helena community! We hope to see you again.

Great Falls, Montana
Reviewed 18 March 2016 via mobile

We stayed in a poolside room which was excellent! The breakfast was wonderful and not a typical all carb breakfast! The breakfast consisted of real eggs (not powdered), potatoes, meat, and a variety of cereals! We will definitely be staying again soon!! Also, thanks Daniel for the great service!!!

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Thank warnerssk
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you so much for your great comments warnerssk! We appreciate you taking the time to share your great experience at the Great Northern Hotel with our followers. So pleasing to hear you enjoyed the breakfast, we certainly try very hard to meet everyone's' needs. We look forward to welcoming you back!

Portland, Oregon
Reviewed 15 March 2016

If you want to experience the real Helena, why not stay close to the source? A hotel in Montana with a little more civilization than a "chain hotel", one with true Montana spirit. One that is close to "Last Chance Gulch", with stores you have not visited before, or restaurants that are not a chain. Get a feeling for the...

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Thank William B
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear William B - thank you recognizing our Montana Hospitality! We love our location in Downtown Helena and feel there is much to share with our guests. Your review certainly highlights the wonderful attributes we have! I do hope to see you again on a future trip!

Billings, United States
Reviewed 13 March 2016

Though I am an elected government official, the hotel does not honor state employee rates consistently. As a result I can be charged as much as $50 more per night. At my most recent stay, my trip cost approximately $100 more since I stayed 2 nights. This seems arbitrary since the state rate is used consistently for non official state...

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Helpful?
Thank Jessica K
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Jessica - thank you for your review on Trip Advisor. We also responded to your comments on the Mediallia survey and explained that due to the full occupancy as a conference hotel, that we are not always able to offer the government rate of $92.00 for a room. We do offer this rate, but it is based on availability,...

Great Falls, United States
Reviewed 13 March 2016

This is a modern, vibrant Hotel in downtown Helena, located near multiple shopping and entertainment ventures. The staff is wonderful. The rooms are roomy and nicely furnished. I attended a conference. The meeting rooms were comfortable and the food served was great. There is a fabulous restaurant located within the Hotel property.

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Thank Mel M
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Mel M, Thank you for your great review on Trip Advisor. We believe the downtown area has much to offer our guests. Whether they are travelling alone or with family. There is always something happening to join in or, just to enjoy a good book by the fire place in the lobby! We hope you will come back to...

Glasgow, Montana, United States
Reviewed 2 March 2016

We were in town for business and a block of rooms was reserved here. This is a very nice hotel. Probably more expensive than I would normally stay at. They had a great breakfast buffet and pleny of coffee available. The exercise facility was nice but I was not impressed with the elipitcal machine. (personal preference) so I used the...

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Helpful?
Thank Sheila D
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Sheila D, Thank you for taking the time to leave your review on Trip Advisor. It is a pleasure for us to have you with us. It is our goal to exceed our guests expectations! Your comments regarding our staff assistance to fix the TV is appreciated. We hope to see you again!

Helena, MT, United States
Reviewed 18 February 2016

Very clean, and quiet. Staff was courteous, friendly and helpful. Beds were comfortalbe, access to Wifi was easy and accessable; business center was accomodating, fitness room was clean and had vaious exercise equipment.

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Thank Barb P
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Barb P., Thank you for the kind review! Though we are almost 13 years old, we continue to strive to keep the place looking and feeling new. We want to deliver the best guest amenities possible. I'm happy to hear that you enjoyed your stay and our facility! Please come see us next time you're in town!

Livingston, Montana
Reviewed 10 February 2016

Well taken care of during planning, set-up and service all weekend. We took 20+ sleeping rooms (many comments on comfort, quiet & clean), were served outstanding buffet meals and received excellent real time changes in conference room and meal room service as events transpired. Summer did a fine job picking up the account and Daniel showed outstanding executive decision making...

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Helpful?
Thank LarryStephenson78
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Larry - thank you so much for taking the time to provide a review after your conference here. It was a pleasure to have your group here in Helena at the Great Northern Hotel. We certainly take pride in our staff and our property. Our goal is to exceed your expectations! We look forward to seeing you on a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 

Additional Information about BEST WESTERN PREMIER Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601-3315
Region: United States > Montana > Helena
Price Range: RM594 - RM820 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PREMIER Helena Great Northern Hotel 3*
Number of rooms: 101
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Also Known As:
Best Western Helena
Helena Best Western
Hotel Style:
#1 Romantic Hotel in Helena
#1 Business Hotel in Helena
#2 Family Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PREMIER Helena Great Northern Hotel staff and other travellers.
4 questions
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spokane, wa
7 months ago
Everett, Washington
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PREMIER Helena Great Northern Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the Great Northern Square”
 of 5 bubbles suewD520PC, 7 Dec 2016 | Read review
“We prefer the king mini-sites at the end of the floors.”
 of 5 bubbles mjhullah, 24 Sep 2016 | Read review
“Avoid this hotel.”
 of 5 bubbles HarryS964, 23 Sep 2016 | Read review
“Great beds and pillows for a good nights sleep.”
 of 5 bubbles W812QBjoannes, 31 Aug 2016 | Read review
“I would stay on a higher floor to get away from the possible noise from the conference areas.”
 of 5 bubbles AdventureHermit, 22 Aug 2016 | Read review
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