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Holiday Inn Helena

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Holiday Inn Helena
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147 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Whitefish
Level Contributor
165 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 21 October 2016 via mobile

This hotel has a great location proximate to Last Chance Gulch. Also, surprisingly, a very good restaurant. The only knock is m the restaurant is the average by the glass wine list. Competent wait staff - Shannon is a standout. Excellent food. Pricey for a Helena hotel thus 4 stars

Helpful?
Thank Schwick
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Schwick, Thank you for your review of our hotel and restaurant. It is always nice to see the word "Love" in a review. We are pleased to hear that your meal was excellent and that Shannon provided the service you have come to expect from a nice restaurant. Should your travels bring you our way again,we would love to... More 

Bearcreek, Montana
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 October 2016 via mobile

I have to say that this HI is one of the nicer ones in Montana. The rooms are clean, the staff friendly. The best thing about this hotel is its location. Right downtown and within walking distance of bars and restaurants as well as the walkable Last Chance Gulch, full of little shops. I found the staff to be very... More 

Helpful?
Thank Tim R
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Tim R Thank you for your review of our hotel. We are so pleased to hear that you were able to enjoy all that our Historic Downtown has to offer.Our front desk staff makes a point to provide the best customer service in town,and takes great pride in accomplishing this. We are happy to know that we were able... More 

Kalispell, Montana
Level Contributor
154 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 25 September 2016

I can get better value for my money elsewhere in town. This is an older building, but it has been well maintained and updated. They have a restaurant on-site, therefore there is no complimentary breakfast because they don't want to take business away from the restaurant. Rooms are good sized and the beds are slightly more comfortable than average. Staff... More 

Helpful?
1 Thank Cascadefirechief
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Cascadefirechief, Thank you for your review of our hotel. We are so pleased to hear that we are your go to place while in Helena. We aim to provide the best customer service in town and it sounds like we continually provide that. We look forward to seeing you again. Sincerely, The Staff and Management of the Holiday Inn... More 

Colorado Springs, Colorado, United States
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 September 2016

Great location in the historic Last Chance Gulch. Not too hard to find, free parking, convenient location for Gulch shops and great hiking. Fridge, iron and Keurig in room but no microwave. Restaurant and bar in hotel. Pet freindly. Not sure about the housekeeping policy, it seemed like we had to specify every detail to the housekeeper or front desk... More 

Helpful?
Thank Vance K
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Vance K. Thank you for your review of our hotel. We are so pleased to hear that you had such a wonderful time exploring our wonderful Downtown area. We would like to also apologize for any confusion you experienced with our staff. We appreciate and value all feed back and we will inform all departments. Thank you again for... More 

Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2016

The front desk was very helpful and courteous. The room was clean and comfortable. We didn't spend too much time in the hotel. It was quite walkable to the attractions - about a mile to the carousel, children's museum (Exploration Works) and restaurants.

Helpful?
Thank Cali M
Karlee F, Front Office Manager at Holiday Inn Helena, responded to this review

Dear Call M, Thank you for your review and the 4 star rating of our hotel. We are please to hear you found your room to be clean and comfortable. Our staff strives for excellence and it sounds like they did just that. We are also happy to hear you found the area walk-able to different attractions and not far... More 

Billings, Montana
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2016

We spent four nights here in the middle of the summer. The room was clean, comfortable and quiet. The hotel is right on the walking mall and it was fun to walk down the street for everything from coffee, microbrews,wine and restaurants. Big city feel in a small town. We will be back.

Helpful?
Thank 50sfrugaltraveler
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear 50sfrugaltraveler, Thank you for your review of our hotel and the 5 Star rating. We are so pleased to hear you had such a wonderful time and were able to enjoy all our wonderful historic Downtown has to offer. We look forward to seeing you when you come back. Sincerely, The Staff and Management of the Holiday Inn Downtown More 

Lake Leelanau, Michigan
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 22 July 2016

I stayed at this hotel for two evenings. It was clean and quite ordinary, which is not a bad thing for a business trip. It had a very good location, downtown on what Helena calls the "Walking Mall". It was very convenient to the business I was visiting and good restaurants were in easy walking distance. The best thing about... More 

Helpful?
Thank Robert A
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Robert A. Thank you for your review of our property. We are so pleased to hear that you enjoyed your stay with us and received top notch service. All of our staff takes great pride in making our guest as comfortable as possible. It sounds like we did just that. Should your travels bring you our way again,we look... More 

Level Contributor
3 reviews
Reviewed 19 July 2016

Staying for 2 week vacation in husband's hometown. The grounds were great - very clean, very nice, updated. The staff was wonderful and the restaurant was excellent. We love how close it is to so much in Helena - we just walked most days in town. We would absolutely stay here again.

Helpful?
Thank Shaine M
kfleming71, Front Office Manager at Holiday Inn Helena, responded to this review

Dear Shaine M, Thank you for your 4 star review of our property. We are so pleased to hear that you enjoyed your stay with us and received top notch service you deserve. All of our staff takes great pride in making our guest as comfortable as possible and it sounds like we did just that. We are happy you... More 

Level Contributor
5 reviews
Reviewed 18 July 2016 via mobile

Clean and large room on 5th floor. Double beds x 2. Nice bathroom with bath and shower. Beds soft and comfy. Usual holiday in features. Lots of power points and good free wifi. Parking provided. Well placed in city centre. Bar and restaurant. But restaurant looked expensive - went to Hawthorn wine bar nearby and then fantastic ice cream shop.... More 

Helpful?
Thank David B
kfleming71, Front Office Manager at Holiday Inn Helena, responded to this review

Dear David B, Thank you for taking the time to review our property and for the 4 star rating. We are happy to hear you enjoyed your stay here with us. We are glad you found our beds to be comfortable and the good wifi. We do hope should your travels bring you back to the area you will choose... More 

Mt. Pleasant, South Carolina
Level Contributor
140 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 6 July 2016

For an overnight in Helena this place was fine. It was clean, the front desk manager was friendly, rooms were comfortable. No complaints. Free parking is a plus. No free breakfast but other options in town. Very well located near the pedestrian street with a few bars and restaurants. Lively enough on a Thursday night.

Helpful?
Thank tarheelblue822
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear tarheelblue822, Thank you for choosing us for your overnight stay and travel needs. We are pleased to hear that you had a comfortable stay and were able to enjoy the sights our beautiful and historic Downtown Helena has to offer. Should your travels bring you through the Helena area again we would love to see you again. Sincerely, The... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Downtown is located on the Historic Walking Mall. Lots of shopping, dinning and all around fun with our location. ... more   less 

Additional Information about Holiday Inn Helena

Address: 22 N Last Chance Gulch, Helena, MT 59601
Region: United States > Montana > Helena
Price Range: RM473 - RM697 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Helena 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Helena Hotel Helena
Park Plaza Helena
Park Plaza Hotel Helena
Helena Park Plaza
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Questions & Answers

Questions? Get answers from Holiday Inn Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South-facing rooms have wonderful views of hills/mountains”
  • view from the room
 of 5 bubbles uplandbirds, 5 Jul 2016 | Read review
“Pay for Executive Level (7th floor). Rooms & decor are worth it.”
 of 5 bubbles desrlmt, 21 Jun 2016 | Read review
“Ask for a room on the 7th floor on the north side. Great views of the Sleeping Giant”
 of 5 bubbles connerc259, 24 Mar 2016 | Read review
“Choose a even number room. Amazing view”
 of 5 bubbles 261logans, 23 Mar 2016 | Read review
“7th floor has excellent views of the valley and downtown.”
 of 5 bubbles 187mikem187, 18 Mar 2016 | Read review
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