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Super 8 Helena

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Super 8 Helena
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538 Reviews from our TripAdvisor Community

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Showing 533: English reviews
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Merrillville, Indiana
Reviewed 2 days ago NEW

This is my second stay in Super 8 in last three month. I can see lot of improvements lately. Clean rooms,Great breakfast.very good internet connectivity. Rena and Ratna are best Front Desk associates.Both are very helpful and polite.

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Helpful?
1Thank Suyoung2014
Raj V, General Manager at Super 8 Helena, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

Dillon, Montana
Reviewed 5 days ago NEW

Stayed overnight and found the bathroom infested with ants in the morning. Could not use the facilities that morning due to the massive infestation. Was not offered any compensation, they still took my full charge for the reservation. The bed was old and lumpy and very uncomfortable. Did not dare have breakfast due to the noticeable ant infestation.

Review collected in partnership with Super 8
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Helpful?
Thank wolfzone77
Raj V, General Manager at Super 8 Helena, responded to this review

Dear Guest On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have discussed your issues with the concerned department and...

St. Ignatius
Reviewed 1 week ago

Review collected in partnership with Super 8
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Helpful?
Thank ryanj569
Raj V, General Manager at Super 8 Helena, responded to this review

Saskatoon, Canada
Reviewed 1 week ago

We have stayed here in the past and it was a nice hotel with a great breakfast. This time not so good. The parking lot was a sheet of ice - very difficult to walk from car to hotel. The room was okay but needs updating. The morning breakfast was not great. Someone had unplugged toasters and crockpot. This hotel...

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Helpful?
Thank Stitcherart
Raj V, General Manager at Super 8 Helena, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again...

Billings, Montana
Reviewed 1 week ago

Review collected in partnership with Super 8
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Helpful?
Thank michelen672
Raj V, General Manager at Super 8 Helena, responded to this review

Stevensville, MT
Reviewed 1 week ago

It was a bit noisy. We could hear footsteps above us until quite late - midnight, probably a dog pacing back and forth. Facility is a bit worse for wear. You get what you pay for. One annoying bit was having to stomach Fox cable news until I could get my breakfast and leave.

Review collected in partnership with Super 8
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Helpful?
Thank jamesmO4453JJ
Raj V, General Manager at Super 8 Helena, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Las Vegas, Nevada
Reviewed 2 weeks ago

Pros: clean,affordable accommodation with a good breakfast. Cons: small vanity counter, dog feces on landscaped areas not cleaned up

Review collected in partnership with Super 8
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Helpful?
Thank 910randally
Raj V, General Manager at Super 8 Helena, responded to this review

Dear Guest, We would like to thank you for your stay in Super 8. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important...

Homer alaska
Reviewed 3 weeks ago via mobile

We had a decent room . The outside and hallway are run down . The place needs a lot of TLC . It was a fair price but it did have a few hallways where you could smell lots of cigarettes smoke . The breakfast room was decent .

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Helpful?
Thank rond137
Raj V, General Manager at Super 8 Helena, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

Billings, Montana
Reviewed 3 weeks ago

Thus hotel stunk, the bed with blood stained sheets was hard and uncomfortable! The internet hardly worked!

Review collected in partnership with Super 8
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Helpful?
Thank U982ULrobertc
Raj V, General Manager at Super 8 Helena, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Laurel, Montana
Reviewed 13 February 2017

We had to change room twice due to the rooms being nasty. The first room, the sink was clogged, the tv would not work and there was cigarette butts left on the heater. The second room, the sheets had not been changed, there was pubic hair and a tampon left in and on the bed. Brad, one of the staff...

Review collected in partnership with Super 8
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Helpful?
Thank aimeeleem2017
Raj V, General Manager at Super 8 Helena, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities

Additional Information about Super 8 Helena

Address: 2200 11th Avenue, Helena, MT 59601-4842
Region: United States > Montana > Helena
Price Range: RM217 - RM328 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Helena 2*
Number of rooms: 102
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Also Known As:
Super 8 Helena Hotel Helena
Super Eight Helena
Helena Super Eight
Helena Super 8
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Questions & Answers

Questions? Get answers from Super 8 Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean room and great rate”
 of 5 bubbles Suyoung2014, 21 Mar 2017 | Read review
“i was on the 3 floor and it was nice and quiet and a good veiw”
 of 5 bubbles toglerj, 1 Jan 2017 | Read review
“ground floor rooms have good internet and quieter.”
 of 5 bubbles 756janeg, 31 Dec 2016 | Read review
“Tip? Don't stay here.”
 of 5 bubbles priceofbananas, 13 Dec 2016 | Read review
“Security is non existant due to broken exterior doors and a variety of transient looking people.”
 of 5 bubbles 151brendag, 10 Oct 2016 | Read review
5 of 5