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Baymont Inn & Suites Helena

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#4 of 22 Hotels in Helena
Certificate of Excellence
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Baymont Inn & Suites Helena
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463 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Butte, Montana
Reviewed 1 week ago NEW

As a single mom of a 3-year old boy, I was a little intimidated to stay at a hotel, especially on a weeknight. Thanks to the staff at the Baymont, I won't hesitate to stay again! When my son & I walked in, Nicole at the front desk made us feel so welcome, its as though she could sense my...

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Helpful?
Thank SaharaNJ16
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

What a delightful review! I will let Nichole know that you mentioned her! We are very lucky to have her! We appreciate all your kind words. I am sorry that our parking lot is so small, but that is one area I cannot change. I will mention the volume of your TV to my housekeeping staff, they are usually very...

Reviewed 2 weeks ago

Decent room for a good value. The mini fridge was a plus. The pool area was clean and the water was a great temperature. The only negative is the room we had smelled like it used to be a smoking that had been converted to a nonsmoking room. The lingering smell was a little unpleasant. The staff was friendly.

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Helpful?
Thank Merrideth T
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for the nice review. I am so sorry that your room smelled like smoke. I can assure you this hotel has been non-smoking for many years. It is always upsetting when former guests smoke in our non-smoking rooms. It is so difficult to get the smell out of the rooms. I apologize that we did not get the...

Peotone, Illinois
Reviewed 2 weeks ago

My room was cleaned each day I stayed and breakfast had plenty of options for even for the picky eater. the Hot tub was hot and clean, and they had late hours for the pool and fitness rooms. I was greeted promptly and check out was a snap without any troubles, not to mention, everyone was nice and asked if...

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Helpful?
Thank Matrim13
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

What a lovely review! Thank you for the five stars! My staff and I really appreciate guests like you...you really are incredibly nice! Please stay with us again when visiting Helena. We hope to see you soon! Best Regards, Becky Henne General Manager Baymont Inn & Suites Helena

Idaho Falls, Idaho
Reviewed 3 weeks ago

Bonnie and Becky are wonderful. We have stayed several times with them this fall while visiting our son at college and they alway have the room we want and take great care of us.

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Helpful?
Thank L5571OFjohns
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Ahhhh...Thank you for the wonderul review! I love reading about my fantastic employees...and you actually mentioned me too! Thank you, you are very sweet! Keep coming to see us while visiting your son at Carroll! We love guests like you! Yors Truly, Becky Henne General Manager Baymont Inn & Suites Helena

Reviewed 3 weeks ago

Ours was a one-night stay, just passing through Helena, but I would stay here again. Room was neat and clean. They had an excellent breakfast selection, although the eating area is tiny.

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Helpful?
Thank imln
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for taking the time to write a review on our hotel! I am so happy that you found us to be a good value and that we were clean. We hope to expand our breakfast area out by next year if all goes well. It is a small area, so we offer trays so you can take the...

Great Falls, Montana
Reviewed 3 weeks ago

We stayed here a year ago when we attended the SOMT State BB Games and was very impressed. As soon as the dates were determined, I immediately booked rooms again for this year. Unfortunately, our recent stay was so disappointing when compared to last year. While the staff was friendly and welcoming, the breakfast food was cold. My husband said...

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Helpful?
Thank Mavis F
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

I am so very sorry we disappointed you during your recent stay with us. I will admit we were a little overwhelmed at breakfast time with the number of athletes that came down at the same time and we also had a new employee working, who I am afraid did not heat up the breakfast items enough. That is not...

Reviewed 3 weeks ago via mobile

I didn't know what to expect when booking a room here, my first choice was a hotel that was sold out and luckily the Baymont had just a few rooms left. Upon checking in the front desk attendent Nicole was friendly and helpful. When getting to our room I was pleasantly surprised to see that it was clean and the...

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Helpful?
Thank parker345
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Delightful review!!!! We love working with Nichole, so I am so happy that she helped make your stay memorable. Thank you for writing a review and giving us five stars! I cannot express how much this means to us. Please come again. Warmest Regards, Becky Henne General Manager

Airdrie, Canada
Reviewed 3 weeks ago

When you arrive in a City that is fully booked you do not expect the best hotel to have the only rooms left. What a surprise we got. The staff at the front of the hotel were wonderful, helping us with not only checking in but arranging for delivery of our supper, replacing a suspect shower curtain and even bringing...

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Helpful?
Thank 29jrh
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

The highest honor we can receive from a past guest is to be recommended to their friends...Thank you! I am so very fortunate to have a wonderful family of employees who genuinely care about our guests. Thank you for noticing. Please come see us again...we certainly appreciate the business! Yours Truly, Becky Henne General Manager

Glen
Reviewed 4 weeks ago

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Helpful?
Thank janfM1561TO
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Sri Lanka
Reviewed 4 weeks ago

Very comfortable rooms, clean and tidy. Decent parking. Nice staff. very close by to fast food restaurants. Since its a popular stop, make sure you book in advance. Would definitely stay again and highly recommend.

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Helpful?
Thank Chinthaka CJ J
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Love your review! Thank you for taking the time to write it. Telling others that we are "clean" and have a "nice staff" are great compliments. Thanks so much. Thank you, Becky Henne General Manager Baymont Inn & Suites Helena

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Baymont Inn & Suites Helena

Address: 750 Fee St., Helena, MT 59601 (Formerly Helena Comfort Inn)
Region: United States > Montana > Helena
Price Range: RM281 - RM397 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Helena 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn Helena
Helena Comfort Inn
Hotel Style:
#1 Best Value Hotel in Helena
#7 Family Hotel in Helena
#9 Romantic Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Helena staff and other travellers.
2 questions
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8 months ago

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Questions? Get answers from Baymont Inn & Suites Helena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If on main floor you may want a room away from from the pool”
 of 5 bubbles 29jrh, 9 Nov 2016 | Read review
“The king suite was plenty roomy and well equipped.”
 of 5 bubbles SherryS187, 13 Oct 2016 | Read review
“Ground floor is our favorite”
 of 5 bubbles tomorrowsantiques, 11 Oct 2016 | Read review
“Found the 2nd floor to be very quiet.”
 of 5 bubbles 220marceld, 8 Oct 2016 | Read review
“Second floor”
 of 5 bubbles Denholmn, 18 Sep 2016 | Read review
5 of 5
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