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Ruby's Inn

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#15 of 39 Hotels in Missoula
Certificate of Excellence
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1 room 2 adults 0 children
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353 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Reviewed 15 October 2016 via mobile

I'm giving two stars because of the AWFUL MATTRESSES!!! I paid the exact same amount as I did for a two queen room that allows pets at LaQuinta! I would've given 5+stars just solely bad on last nights front desk guy, he was AWESOME!! I just drove 15hrs straight through storms and couldn't see anymore. I was exhausted and EVERY...

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Helpful?
Thank Cody N Jolene J
Portland, Oregon
Reviewed 19 September 2016

Fairly large facility. The pet rooms are next to a secluded grassy area. The best part is the breakfast, which is by far the best continental we have had. Scrambled eggs, grits, sausage, bacon, biscuits and gravy, cereals and toast. So happy to not have "make your own waffles". Very clean and quiet. Only thing lacking is no microwave in...

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Helpful?
Thank rwboberg
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

So glad that you and your pooch ad a good stay. We look forward seeing you on your next visit to Missoula. I wish that you had let us know you needed a microwave, we would have been happy to provide you with one. Next time you make your reservation please be sure to ask the Ruby's front desk clerk...

Port Orchard, Washington
Reviewed 17 September 2016

We, our son, and his two children stayed 3 nights in a suite above the lobby, which had two king sized beds, and queen sofa bed. It is a large room with a kitchenette. It was perfect for us & in prevented us having to rent two separate rooms. We have been staying at Ruby's for approx. 30 years when...

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Helpful?
Thank Darryl O
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

Darryl, Thank you so much for taking the time to write such a kind review. I will be sure to tell Lou how much you enjoyed your time with him. He loves to reminisce and it is so touching to hear that you will treasure that time and those stories. Also, we are all so glad that you enjoyed room...

Baltimore, Maryland
Reviewed 8 September 2016 via mobile

This review is for the motel rooms. This facility also has a convention center with rooms. The motel rooms are clean, but dated. Doors opening to the parking lot or second floor walkway. The pool is outdoors. There is a fitness center which is clean and modern, but lacked towels or a water cooler. The free breakfast is awesome, seating...

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Helpful?
Thank SpyderWitch
Marana, Arizona
Reviewed 8 September 2016

Ruby's prides itself on service and they do deliver. The staff is friendly, knowledgable and willing to help in any way. The hotel is older and is starting to show its age. Rooms are clean but the furniture is older as are the fixtures and finishes. The location is great-easy access to I-90 and there are gas stations, restaurants, stores...

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Helpful?
Thank Darryl L
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

Thank you, I will be certain to pass along your kudos to our staff! I am so sorry that you missed the yogurt and fruit at breakfast, it is located by the cereal and toast. Next time be sure to ask we will do our best to get you what you want. Glad to hear that you like the proximity...

Sierra Vista
Reviewed 31 August 2016 via mobile

Ruby's was cheaper than most of the chain hotels, and just as nice. Rooms were comfortable, plenty of pillows. Wifi was excellent. Upon checkin I asked if we had a microwave/frig and they said no, but within 15 minutes of being in our room, they had it delivered and hooked up. Excellent customer service. The breakfast was excellent, lots of...

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Helpful?
Thank Jhurd6
Vicki V, Director of Sales at Ruby's Inn, responded to this review

Thank you so much for taking the time to write such a nice review. We are so glad that you enjoyed breakfast and discovered the creek! Thanks again and we look forward to seeing you on your next visit to Missoula!

Washington DC, District of Columbia
Reviewed 28 August 2016 via mobile

Good clean rooms in a fairly large campus of rooms and a small creek at the back. It has a set of convention center rooms for catering. There are several restaurants surrounding it. This appears to be a good stop over for interstate travelers and us just off I-90. The buffet breakfast is pretty extensive with eggs, saussge, oatmeal, pancakes,...

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Helpful?
Thank cfuller603
Vicki V, Public Relations Manager at Ruby's Inn, responded to this review

Thank you! So glad you were able to spend time at the creek! Your review was brief and informative for our future guests, just right! Glad you enjoyed breakfast too! Thanks again.

Great Falls, Montana
Reviewed 28 August 2016 via mobile

This hotel is and always has been a great place to stay. Words cannot express...it has a nice outdoor pool, a great breakfast. The room was extra spacious and the king size bed was super comfy. Our room was located next to a creek and the view was very peaceful.

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Thank gowsox
Vicki V, Public Relations Manager at Ruby's Inn, responded to this review

Wow, sounds like you had a great stay! Thanks for taking the time to write a review. So glad you enjoyed your room and its location. See you next time!

Redding, California
Reviewed 16 August 2016

My wife and I stopped for one night as we were catching a flight out early the next morning. The room was small but adequate for our purposes. We will probably give it another try when we can spend more time. My wife would have liked to visit the area behind our room and sit and enjoy the quiet next...

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Helpful?
Thank origsnoopy1
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

We hope you enjoyed your trip. We look forward to your next visit. We do have larger rooms if the one you had was too small. Please be sure to mention that you would like a larger "Creekside or Poolside" room when you visit us again. Also, we look forward to having breakfast with you next time too! Thanks for...

regina
Reviewed 14 August 2016 via mobile

This hotel is a hidden treasure! A bit dated but what it lacks in a modern feel is greatly made up for in comfort, convenience and a genuine desire by the staff to make you comfortable. This hotel surpasses a place to lay your head and elevates to a home away from home where new friends are met and memories...

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Helpful?
Thank sms753
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

What a very kind review! I will certainly pass your kind words on to our staff! We appreciate your stay and looking forward to seeing you again. THANK YOU.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Two story Motor Inn with modern guest facilities and hot breakfast bar; located just two blocks from I-90; near shopping area. ... more   less 

Additional Information about Ruby's Inn

Address: 4825 N Reserve St, Missoula, MT 59808-1405 (Formerly Ruby's Reserve Street Inn)
Region: United States > Montana > Missoula
Price Range: RM407 - RM518 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ruby's Inn 2.5*
Number of rooms: 126
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Also Known As:
Ruby`s Reserve Street Hotel Missoula
Rubys Reserve Street Hotel
Rubys Reserve Street Motel
Hotel Style:
#8 Business Hotel in Missoula
#10 Family Hotel in Missoula
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Questions & Answers

Here's what travellers have asked, with answers from Ruby's Inn staff and other travellers.
2 questions
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Washington
Washington
over a year ago

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Questions? Get answers from Ruby's Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the back of the motel overlook a stream -- there are benches by the stream and a horseshoe pit and a grassy area.”
 of 5 bubbles pwandrsn, 9 Mar 2017 | Read review
“Try to secure a room fronting Grant Creek on the west side for a great view.”
 of 5 bubbles 745seattlejim, 5 Nov 2016 | Read review
“Try and get one on the first floor close to the lobby.”
 of 5 bubbles noral526, 22 Oct 2016 | Read review
“The rooms behind the creek are more spacious and quiet.”
 of 5 bubbles DarrylL833, 7 Sep 2016 | Read review
“Away from Reserve Street”
 of 5 bubbles TriRidge, 5 Aug 2016 | Read review
5 of 5