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BEST WESTERN Shelby Inn & Suites

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BEST WESTERN Shelby Inn & Suites
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429 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Livingston, Montana
Reviewed 1 week ago via mobile

We stayed in a king suite with our infant and two dogs. Upon arrival, around 10p.m., the front desk agent was very professional and polite. We were checked in quickly and soon found ourselves entering a cozy, clean, well designed room. The bathroom was neat, and all the chrome was shined to perfection. The room was very quiet and warmed...

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Helpful?
Thank kmtnative
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear kmtnative, Thank you so very much for the wonderfully glowing review! I am deeply pleased that you found your stay to be absolutely perfect! Our staff does work very hard to be the multiple award winning property that we are, and I will be sure to pass on your terrific comments to them! It was absolutely OUR pleasure to...

Mesa, Arizona
Reviewed 3 weeks ago

Always a positive experience when staying here. Fourth year now and we use the RV Park too. The only downside is that there are no restaurants close by but room delivery on a variety of quisines is readily available.

Review collected in partnership with Best Western
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Helpful?
Thank G3615EOwilliams
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear G3615EOwilliams, Thank you so much for the wonderful review and it is absolutely our pleasure to see you year after year! Thank you for your loyalty to Best Western and to our hotel, and we look forward to seeing you again next year!

Reviewed 3 weeks ago

Friendly staff, clean and comfortable rooms, large breakfast area with several choices. We had a suite so had extra space which was nice for our two day stay. Internet isn't great here. Beds were comfortable and shower had plenty of hot water! Overall a very pleasant stay.

Review collected in partnership with Best Western
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Helpful?
Thank Kathie W
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Kathie W, Thank you so much for the wonderful review! I am so glad to hear that you had a pleasant stay. I am sorry to hear that you weren't pleased with the internet though. That is extremely frustrating as we have done a large amount of upgrading in the past year. I will look into this and see...

Reviewed 4 weeks ago via mobile

This appears to be a brand new hotel very clean with a friendly staff big free breakfast Easy to find Not much for attractions in the area just a travel stop I have nothing bad to say about this hotel all good

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Helpful?
Thank Scott B
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Scott B, Thank you so much for the wonderful review! Believe it or not, we turn 4 years old next month. We have an amazing staff that keeps the property looking brand new year after year. If your travels bring you back to the Shelby area, please ask the front desk staff for things to do in our area....

Reviewed 4 weeks ago via mobile

Crossing the border and looking for a pet-friendly motel, we were very happy to find the Best Western in Shelby. It was recommended by a US Customs Officer. It was clean and the pet fee was only $15, which is very reasonable (we had to pay $75 in Las Vegas). I wish the hot breakfast was a little better (real...

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Helpful?
Thank Joel R
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Joel R, Thank you so much for the wonderful review! I am so pleased to hear that you enjoyed your stay with us and we will take your breakfast recommendations into consideration. We hope to see you again if your travels bring you back to our area!

Bozeman, Montana
Reviewed 3 December 2016

This hotel seems really new and nice. The rooms are clean, and the breakfast was tasty with hot items including eggs and biscuits and gravy. It is right next to the interstate, so very easy to get in and out. The price (about $100) seemed a little steep for a small town, but I guess that is the going rate....

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Helpful?
Thank SuziT9
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear SuziT9, Thank you so much for the great review! Can you believe this February will mark our 4th anniversary? I am so glad to hear that you enjoyed your stay with us and would stay with us again! We appreciate your kind remarks about our hotel and we hope to see you again in the near future!

HAVRE, United States
Reviewed 30 November 2016

I took my Honor Band student here and really enjoyed the facilities. The room was comfortable, the breakfast was robust and much more than just pastries. The hallway noise was not noticeable which allowed me to sleep very peacefully.

Review collected in partnership with Best Western
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Helpful?
Thank 666hillaryw
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear 666hillaryw, Thank you so much for the wonderful review! I am so pleased that you and your student enjoyed your time in Shelby for the honor band event! We look forward to seeing you again if your travels bring you back to the area!

Gettysburg, Pennsylvania
Reviewed 28 November 2016

Nice motel close to a major intersection and close to Canada and Glacier National Park. Some of the younger staff could be a little more customer oriented. Manager was extra nice. Best to get rooms on back side of this property away from railway tracks.

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Thank Philip M
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Philip M, Thank you so much for the great review! It was our pleasure to have you stay with us! We do agree that if you are sensitive to noise, to request a room on the back side of the hotel. We hope you will come back and see us again soon!

Plentywood
Reviewed 21 November 2016

The two nights in the Best Western here in Shelby was excellent. Staff very friendly, courteous. The room was spacious and beds were very comfy. Breakfast in the morning was very good and the staff who worked the breakfast line were outstanding and always greeted you upon entry into the serving area which I thought was great. The only problem...

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Helpful?
Thank Randy K
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Randy K, Thank you so much for the wonderful review! I am so pleased to hear that once we were able to rectify the initial housekeeping issue, that you were able to thoroughly enjoy your stay with us. It was absolutely my pleasure to be sure that we made the issue you had on check in right, and to...

Rocky Mountain House, Alberta
Reviewed 16 November 2016

Excellent staffing, good housekeeping, reasonable pricing just over $100.00 tax included and a great breakfast. I have nothing but kudo's for this Best Western and highly recommend staying at this facility.

Review collected in partnership with Best Western
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Helpful?
Thank ronsnell
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear ronsnell, Thank you so much for the wonderful review! We sincerely appreciate your great comments about our hotel and I will be sure to pass them on to the staff to let them know what a great job they are all doing! We hope you come back and see us again when your travels bring you back through after...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
The BEST WESTERN Shelby Inn & Suites is conveniently located just off of I-15 and near numerous business locations. Each well appointed room features free high-speed Internet access, toiletries, iron/ironing board, coffee/tea maker, 40 inch television, and hairdryer. King size beds and other upgraded amenities are available in select rooms. Indoor pool, hot tub, sundry shop and fitness area located in hotel. ... more   less 

Additional Information about BEST WESTERN Shelby Inn & Suites

Address: 1948 W Roosevelt Hwy, US Interstate 15 & US Hwy 2 Intersection, Shelby, MT 59474-1549
Region: United States > Montana > Shelby
Price Range: RM436 - RM529 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Shelby Inn & Suites 2.5*
Number of rooms: 74
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Shelby Inn & Suites staff and other travellers.
3 questions
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7 months ago
Soldotna, Alaska
over a year ago
Lewiston, Michigan
over a year ago

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Questions? Get answers from BEST WESTERN Shelby Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On side away from railway tracks”
 of 5 bubbles Y6439FPphilipm, 28 Nov 2016 | Read review
“Shopko is located to the west of the BW, like feet away for shopping.”
 of 5 bubbles 488randyk, 20 Nov 2016 | Read review
“A room at the back ensures you don't hear traffic or trains”
 of 5 bubbles 471mandyb, 18 Oct 2016 | Read review
“the back side was very quiet.”
 of 5 bubbles hawkski, 17 Oct 2016 | Read review
“Our room was on the backside, but I am sure any room would be fine. Beds are amazing”
 of 5 bubbles JudyJ151, 8 Oct 2016 | Read review
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