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BEST WESTERN Shelby Inn & Suites

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424 Reviews from our TripAdvisor Community

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Showing 418: English reviews
Bozeman, Montana
Reviewed 5 days ago NEW

This hotel seems really new and nice. The rooms are clean, and the breakfast was tasty with hot items including eggs and biscuits and gravy. It is right next to the interstate, so very easy to get in and out. The price (about $100) seemed a little steep for a small town, but I guess that is the going rate....

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Helpful?
Thank SuziT9
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear SuziT9, Thank you so much for the great review! Can you believe this February will mark our 4th anniversary? I am so glad to hear that you enjoyed your stay with us and would stay with us again! We appreciate your kind remarks about our hotel and we hope to see you again in the near future!

HAVRE, United States
Reviewed 1 week ago

I took my Honor Band student here and really enjoyed the facilities. The room was comfortable, the breakfast was robust and much more than just pastries. The hallway noise was not noticeable which allowed me to sleep very peacefully.

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Helpful?
Thank 666hillaryw
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear 666hillaryw, Thank you so much for the wonderful review! I am so pleased that you and your student enjoyed your time in Shelby for the honor band event! We look forward to seeing you again if your travels bring you back to the area!

Gettysburg, Pennsylvania
Reviewed 1 week ago

Nice motel close to a major intersection and close to Canada and Glacier National Park. Some of the younger staff could be a little more customer oriented. Manager was extra nice. Best to get rooms on back side of this property away from railway tracks.

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Helpful?
Thank Philip M
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Philip M, Thank you so much for the great review! It was our pleasure to have you stay with us! We do agree that if you are sensitive to noise, to request a room on the back side of the hotel. We hope you will come back and see us again soon!

Plentywood
Reviewed 2 weeks ago

The two nights in the Best Western here in Shelby was excellent. Staff very friendly, courteous. The room was spacious and beds were very comfy. Breakfast in the morning was very good and the staff who worked the breakfast line were outstanding and always greeted you upon entry into the serving area which I thought was great. The only problem...

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Helpful?
Thank Randy K
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Randy K, Thank you so much for the wonderful review! I am so pleased to hear that once we were able to rectify the initial housekeeping issue, that you were able to thoroughly enjoy your stay with us. It was absolutely my pleasure to be sure that we made the issue you had on check in right, and to...

Rocky Mountain House, Alberta
Reviewed 3 weeks ago

Excellent staffing, good housekeeping, reasonable pricing just over $100.00 tax included and a great breakfast. I have nothing but kudo's for this Best Western and highly recommend staying at this facility.

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Helpful?
Thank ronsnell
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear ronsnell, Thank you so much for the wonderful review! We sincerely appreciate your great comments about our hotel and I will be sure to pass them on to the staff to let them know what a great job they are all doing! We hope you come back and see us again when your travels bring you back through after...

Reviewed 4 weeks ago

Very Clean, Friendly Staff. Large rooms for all our stuff, Easy to check in and check out, Good Breakfast. We did not use the pool or gym but it was available during good hours if we chose. Will definately stay there next year if we go back to Shelby, Montana.

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Helpful?
Thank Linda W
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Linda W, Thank you so much for the wonderful review! I am so pleased to hear that you enjoyed every aspect of your stay with us! Hopefully next time you will find the time to be able to use the pool and the fitness room. We hope to see you next year!

Knoxville, Tennessee
Reviewed 27 October 2016

Stayed here before and did not even look elsewhere for a return trip. Clean, comfortable rooms, good beds, laundry, parking spacious, breakfast good, staff friendly. Just as we remembered. If in this area highly recommend.

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Helpful?
Thank AniKinTN
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear AniKinTN, Thank you so much for the wonderful review and for staying with us on your return trip! We are so pleased to hear that you loved your stay just as much as the first time you were in the area! Thank you again for the great review and the recommendation!

Calgary, Alberta
Reviewed 24 October 2016

Hotel is very clean, and the room (2 queen) was more than sufficient for our needs. The products provided in the bathroom were excellent, the bath towels were fabulous and the breakfast provided enough selection that everyone could find something they enjoyed eating. The staff were all very friendly and helpful. Excellent value for the rate. Would stay here again.

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Helpful?
Thank Roatangrl
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Roatangrl, Thank you so much for the wonderful review! Our staff does work very hard to provide an award winning experience to each of our valued guests! I will be sure to share your great comments with them to ensure them that their hard work does not go unnoticed! We look forward to seeing you next time you are...

York, United Kingdom
Reviewed 18 October 2016

After a long days driving in Glacier National Park this is just what we needed. Friendly, efficient staff, large comfortable rooms, everything clean, plenty of towels and complimentary toiletries. Fridge, microwave & coffee machine are useful with no on site restaurant. The complimentary breakfast was delicious. We had a good nights sleep and never heard traffic, trains or people

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Helpful?
Thank Mandy B
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear Mandy B, Thank you so much for the wonderful review! It sounds as if your stay couldn't have been more perfect! I am so glad that you loved all aspects of your stay with us, from check in and your clean and comfortable room until you fantastic breakfast the morning of your departure and everything in between! We look...

Wilson, Wyoming
Reviewed 17 October 2016

New and fresh, great Best Western, one of the best i have stayed in! The pet charge was very reasonable at 15$ but at other Best Westerns they only charge a flat one-time fee for one or two dogs, here it was per dog. The breakfast was a typical free breakfast with fake eggs, I wish they would just scramble...

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Helpful?
Thank hawkski
Rachel R, General Manager at BEST WESTERN Shelby Inn & Suites, responded to this review

Dear hawkski, Thank you so much for the great review! I am so pleased to hear that you so thoroughly enjoyed your stay with us, but wish that you would've loved breakfast as much! Although we do offer bacon and fresh cut fruit, I am sorry that our eggs were not to you liking. We do use a real pre-scrambled...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
The BEST WESTERN Shelby Inn & Suites is conveniently located just off of I-15 and near numerous business locations. Each well appointed room features free high-speed Internet access, toiletries, iron/ironing board, coffee/tea maker, 40 inch television, and hairdryer. King size beds and other upgraded amenities are available in select rooms. Indoor pool, hot tub, sundry shop and fitness area located in hotel. ... more   less 

Additional Information about BEST WESTERN Shelby Inn & Suites

Address: 1948 W Roosevelt Hwy, US Interstate 15 & US Hwy 2 Intersection, Shelby, MT 59474-1549
Region: United States > Montana > Shelby
Price Range: RM436 - RM521 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Shelby Inn & Suites 2.5*
Number of rooms: 74
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Shelby Inn & Suites staff and other travellers.
3 questions
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6 months ago
Soldotna, Alaska
over a year ago
Lewiston, Michigan
over a year ago

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Questions? Get answers from BEST WESTERN Shelby Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On side away from railway tracks”
 of 5 bubbles Y6439FPphilipm, 28 Nov 2016 | Read review
“Shopko is located to the west of the BW, like feet away for shopping.”
 of 5 bubbles 488randyk, 20 Nov 2016 | Read review
“A room at the back ensures you don't hear traffic or trains”
 of 5 bubbles 471mandyb, 18 Oct 2016 | Read review
“the back side was very quiet.”
 of 5 bubbles hawkski, 17 Oct 2016 | Read review
“Our room was on the backside, but I am sure any room would be fine. Beds are amazing”
 of 5 bubbles JudyJ151, 8 Oct 2016 | Read review
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