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SureStay Plus Hotel Omaha South

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1 room 2 adults 0 children
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SureStay Plus Hotel Omaha South
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196 Reviews from our TripAdvisor Community

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There are newer reviews for SureStay Plus Hotel Omaha South
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Showing 195: English reviews
Dallas, Texas
Reviewed 18 May 2016

This hotel is the best place to stay at if you are visiting Omaha, it's not that far from downtown. The property is in the process of upgrading the lobby and hallways. I did not experience any problems what so ever. They have the best breakfast and fastest wifi I have seen at any other hotel. You get way more...

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Helpful?
Thank liamhunter1967
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties...

Buford, Georgia
Reviewed 18 May 2016 via mobile

You can't ask for more, Paid $109.00 for this hotel and it was well worth it. I read the reviews and some reviews said under renovation. I called the hotel and the manager assured me that I would not have any issues. Took his word and everything was perfect. Staff was great, even offered to help with my luggage. The...

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Helpful?
Thank Masonjohn644
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. We are excited to share this wonderful review with our hardworking staff, and we thank you for...

Reviewed 17 May 2016

I don't often stay at a Best Western but I got a great deal so I booked it. It was a great experience. All the front personnel were friendly and helpful, offering us chocolate chip cookies and popcorn when we arrived and were famished. The hotel provided a full hot breakfast and great coffee. The room was comfortable as was...

Review collected in partnership with Best Western
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Helpful?
Thank 887susanneo
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties...

Livingston, United States
Reviewed 9 May 2016

Reserved 1st floor room and confirmed, but wasn't available when we arrived. Check out clerk played his solitaire game on his phone during check out and then didn't follow through giving me my credits on my bill. The hotel was under construction and looked to become a very nice looking hotel. Customer service needs much improvement.

Review collected in partnership with Best Western
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Thank Don M
Bellevue, United States
Reviewed 27 April 2016

The hotel was under remodeling. This was not noted in anyway when the reservation was made. When I checked in at around 4 on a Friday afternoon, there was a strong smell of wood stain. There was a very tall ladder in the middle of the lobby floor which I felt was dangerous. The railings for the stairs could not...

Review collected in partnership with Best Western
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Helpful?
Thank Ruth S
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. Your observations are well noted and we will find a solution to this issue so...

United States
Reviewed 21 April 2016

Aside from the paint fumes in the hallway and breakfast area it is a nice hotel. The room was large and clean. The beds were comfortable. Unfortunately, the air conditioner is a bit noisy. The Zoo was just a few miles up the road and that's what we came to see.

Review collected in partnership with Best Western
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Helpful?
Thank John B
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue...

colorado
Reviewed 19 April 2016 via mobile

I stayed here April 14 and checked out April 17. It was a disaster from day 1. Upon arrival I entered a danger zone. Construction, painting, renovations. The desk clerk said something about Best Western requiring renovations every 5 years. If that was the case then why did it look like the 1960s inside. Checking in I discovered that they...

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Thank buffiangel
Reviewed 12 April 2016 via mobile

Consistently seeing a drop off in customer service since a change in ownership. Been staying at this hotel for 10 years. Failed to: - reserve correct rate - reserve the correct room - have adequate English speaking front desk clerk - communicate a reservation being dropped Unfortunate since the previous owners cared about the customers.

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Thank Mark T
Reviewed 7 April 2016 via mobile

The hotel is under renovation, I posted pictures of the hallway we are in. We stepped over plastics to and from our room, were woken up at 7am each morning to the painters, spray guns and paint fumes😢. The staff and breakfast were fine, maybe if I had more sleep my review would be more positive. Thinking of changing hotels...

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Thank Toni C
Oskaloosa
Reviewed 24 March 2016

We like the location of The White House in Belluvue as the street it is on leads you directly to some of the sights we wanted to visit in Omaha, zoo, Gardens, Art Museum. Pleasant place, good breakfast and wonderful attendent,reasonable price for a Su-Monday stay. We love having a counter and sink outside the bathtub area as they do.

Review collected in partnership with Best Western
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Helpful?
Thank ermame
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests looking for hotels in Bellevue NE close to the Offutt Air Force Base have found the perfect home away from home. Enjoy FREE high-speed WiFi throughout the hotel, oversized TV and full hot breakfast. ... more   less 

Additional Information about SureStay Plus Hotel Omaha South

Address: 305 Fort Crook Rd N, Bellevue, NE 68005-4648 (Formerly BEST WESTERN White House Inn)
Region: United States > Nebraska > Bellevue
Price Range: RM265 - RM783 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — SureStay Plus Hotel Omaha South 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Bellevue
Bellevue Best Western
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Questions & Answers

Questions? Get answers from SureStay Plus Hotel Omaha South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the presidential suite...oh wait, they are all presidential suites!”
cclaver1, 6 Apr 2017 | Read review
“Book over a month in advance to save up to 65%”
RU4Him, 7 Oct 2016 | Read review
“Ask to look at the room first. Check the air conditioner vents and towels. Only takes a second.”
  • Just general filth on the ledge. A simple wipe with a cleaning rag would fix this.
  • Black mold and filth in the airconditioner
  • You can see how dingy the towels were. Sadly, you can't smell them
  • A spider egg sack. We killed the spider
G9151VWangelap, 19 Sep 2016 | Read review
“Second floor”
836neldah, 20 Jun 2016 | Read review
“Stay near the back if you are a light sleeper, there is a train out front”
432allisonf, 10 Sep 2015 | Read review
5 of 5