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BIG4 Forest Glen Holiday Resort

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116 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Reviewed 1 week ago via mobile

Paid for a family room only to find it wasn't what i was told it would be, then wanted to charge me to 'upgrade' to a bigger room. Silly layout and only 1 aircon in the main bedroom to cool the whole place, cabin 103. Got taken over by ants not once but twice, uncomfortable beds. Wont be returning the...

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Helpful?
Thank Alexis J
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

Thank you for taking the time to provide us with feedback on your recent stay with us and I am very sorry to hear you were disappointed with your cabin. Our reception staff do normally explain in great detail the layout and style of cabin a guest will be booking so I am disappointed to hear you felt you were...

Tugun, Australia
Reviewed 31 October 2016

My husband and I stayed two nights camping here just recently. We were really disappointed . We rang and booked a power site, and was told because we were staying in a tent it would be best to have a grass site. We were not happy when we pulled up at the site and it was all dirt. Also the...

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Thank woongordie
Paynesville, Victoria, Australia
Reviewed 20 October 2016 via mobile

The good facilities here just did not make up for a shocker of a cabin. Just stay well clear of the old cabins at the front of the park like 103. Old, dirty, bad and weird layout, small, not near car park, had a rat outside the front door and droppings above the range hood. Worst of all paid $200...

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Helpful?
2Thank Ross F
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

Thank you for your feedback and we are sorry to hear that you were disappointed with your accommodation. It is disappointing to hear that you found the cabin dirty as we do take great care with our housekeeping procedures. I would encourage you to report any issues you may encounter to park staff during your stay , so that your...

Reviewed 20 October 2016 via mobile

This is a fantastic family park. Pool, heated spa, games rooms, indoor and outdoor cinemas, camp kitchen, jumping pillow, 2 tennis courts, mini golf, and clean amenities with good showers. Just a really great place with plenty of tent and van sites, plus many cabins. Friendly staff make this an enjoyable place to stay and relax.

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Helpful?
Thank Neale P
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

Thank you so much for your wonderful feedback on your recent stay. It is always so pleasing for us to hear that our guests have enjoyed their stay with us. It is very important to us that you have enjoyed your holiday and have a great experience. So thank you once again for your positive feedback and we do hope...

Tweed Heads
Reviewed 8 October 2016 via mobile

We stayed as part of a group - 3 in cabins, 2 with ensuite camping sites. Overall pretty disappointed with this Big4. The positives - lots for kids to do, jumping pillow, mini golf, tennis, good playground, pool with slide. Staff were friendly. The negatives - 1. the "two bedroom" cabin is really a one bedroom cabin with a wall...

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Helpful?
Thank Duane G
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

Thank you for your feedback on your recent stay with us and I am genuinely sorry that you were disappointed with your stay here. The Standard Villa's bedroom layout is how you described it with a partition not quite ceiling height separating the larger part of the main bedroom and forming the smaller bunk bed room and our normal procedure...

Reviewed 7 October 2016 via mobile

Upon check in reception were super friendly and informative. Clean cabin and comfy bed. The grounds of this Big4 are lovely, and there is plenty of things to do, from outdoor & indoor movies, the pool with slide, jumping pillow, mini golf, playground, tennis & a half basketball court, bird feeding. Also the roaming wildlife is interesting! This Big4 is...

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Helpful?
Thank Kristy B
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

We appreciate your great review and feedback on our park. Thank you for your comments on our reception staff and it is so nice to hear that you had a great experience on check in. We always strive to achieve a high level of customer service. We look forward to welcoming you back to our Park in the near future.

Mildura, Victoria, Australia
Reviewed 29 September 2016

I stayed in a tent with my 3 boys - we loved it. The tent was on a grassed area but there were tents and caravans on sand. The camp kitchen has 4 cooking bbq's, 2 microwaves 2 fridges, TV and 3 tables....this area was kept clean and tidy. Heaps to do for the kids..putt putt, jumping pillow, 2 tennis...

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Thank Fiona B
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

Thank you for your feedback on our Park and we are very pleased to hear that you enjoyed all our facilities that we have here at the Park. It sounds like the boys had a wonderful time and that is what it is all about !! We look forward to welcoming you back soon!

Greater Melbourne, Australia
Reviewed 26 September 2016

We stayed in an ensuite powered site for a camper trailer. The bathroom was basic, but modern and clean although the water pressure was lacking. The surrounds are beautiful, and the staff were very friendly. The park is super family friendly with an outdoor cinema for the whole family at night and movies playing throughout the day for kids in...

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Helpful?
Thank SamanthaJC87
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

We appreciate your feedback on your recent stay with us. Thank you for your comments on the cleanliness of the ensuite as our housekeepers work very hard to achieve the high level of cleanliness we expect. Thank you for commenting on the grounds and our friendly staff. We aim high to give friendly , caring customer service as well as...

Reviewed 25 September 2016 via mobile

We booked to stay when our planned trip got washed out The staff when we rang went out of their way to help, originally booked for. 1 week in a drive through site then rang within an hour to extend again staff went out if there way to shift sites to allow for this ( this was during school holidays)...

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Helpful?
Thank Malcolm D
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

Thank you very much for your feedback on your recent stay with us. I am very pleased to hear that our staff provided you with great customer service. Our aim to achieve this high level of service to our guests and to ensure that they enjoy their holiday with us. Wonderful to hear that your 10 year old enjoyed all...

Perth, Australia
Reviewed 12 September 2016

Booked this whilst travelling up to the Sunshine coast and quite surprised at the condition of the sites when we arrived, as we only had a few days booked we parked up and stayed anyway, near the toilets which gave off a foul smell. The whole site is under new development but as an over 55s village so not a...

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1Thank Designer699

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
Room types
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
BIG4 Forest Glen Holiday Resort is located only 12 minutes drive west of Maroochydore surrounded by soaring virgin rainforest it attracts an abundant collection of wildlife.Set within 48 acres of lush green parklands, enjoy our facilities and select from a range of accommodation that include villas, cabins, caravan and camping sites.Our extensive resort facilities include a huge Bouncing Cushion, heated Swimming Pool with Waterslide, Indoor Cinema, Outdoor Movies, Putt Putt Golf, Outdoor Chess, Camp Kitchen, Resort Kiosk, Kid's Playground, grassed picnic areas, environmental lake, daily Bird Feeding, BBQ's, Games and Recreation Room and two full sized Tennis Courts. ... more   less 

Additional Information about BIG4 Forest Glen Holiday Resort

Address: 71 Owen Creek Rd, Forest Glen, Queensland 4556, Australia
Region: Australia > Queensland > Sunshine Coast > Forest Glen
Price Range: RM152 - RM753 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BIG4 Forest Glen Holiday Resort 2*
Number of rooms: 25
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Questions & Answers

Here's what travellers have asked, with answers from BIG4 Forest Glen Holiday Resort staff and other travellers.
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Coffs Harbour
3 months ago

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Questions? Get answers from BIG4 Forest Glen Holiday Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Walk the sites before parking up.”
 of 5 bubbles Designer699, 11 Sep 2016 | Read review
“Ask to see the site first - the better ones are behind the amenities block.”
 of 5 bubbles Mary23Australia, 7 Sep 2016 | Read review
“Well away from the amenities block and camp kitchen.”
 of 5 bubbles schnauzerlover, 12 Jun 2016 | Read review
“Ask for a camp site away from the highway...”
 of 5 bubbles km483, 12 Apr 2015 | Read review
“If it's nature you are looking for this is the place!”
 of 5 bubbles ttug2015, 11 Apr 2015 | Read review
5 of 5
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