Suggestions for travelers for an improved experience at Splendid Hotel la Torre and Mondello: Request seaside room for numbers above the 25s otherwise you'll be over restaurant; BRING BINOCULARS to take advantage of amazing views and passing cruise ships; buy wines, drinks, small food items and use mini-fridge--do not use what hotel stocks, you'll be charged; claim chairs at pool before 10 a.m.; bring goggles for sea water pool and sea swims; AVOID the two public pools next to guest-only pool; reserve seaside table at hotel restaurant early in day for dinner; AVOID GOING INTO MONDELLO as much as humanly possible; rent a car and drive to wonderful Palermo for dining and shopping. To emphasize, utilize the mini-fridge. If you purchase light snacks, fruits and sandwiches and eat on balcony these will be your finest dining experiences in Mondello. Breakfast buffet is ample and perfect to start the day, but here's a tip: DO NOT ORDER caffè americano--it'll be old and hottibly burned--order espresso instead and make your own americano using hot water from self-serve tea table. Try to use these tips, including AVOIDING GOING INTO THE TOWN OF MONDELLO AND GOING NEAR THE TWO PUBLIC POOLS, and you should have a pleasant experience at Splendi Hotel la Torre.…
Worst experience in this hotel ever. First they didn’t let us enterwith the car to drop of our bags. Then they let made us wait 2 hours while they were cleaning the room. If it wasn’t enough, we booked a room for 3 people and they gave us a room with only one bed (had to wait 30min more). The AC isn't working very well and the beds are not good.
Hotel run by the mafia. You won’t ever get a bef at the pool or at beach because the personel gets paid by certain clients to save literally all seats. A holiday without neach or pool. And you will find no one to help tou as everyone claims they are not responsible.
You don't really get much for your money - rooms outdated, very simple furniture. Cleaning is done only on the surface. Staff work hard but under great stress. Sea view rooms are the only option, because with "garden" view you will only get parking and backyard view. The pool ist nice, but it is hard to get sunbeds and umbrellas since some guests go down early in the morning to put their towels there and then don't show up until noon. Staff not really helpful in this respect. Access to the sea not recommendable for people with light handicap. Fine breakfast with good variety of pastry, fresh fruit. For lunch better go around the corner to the stabilimento (under same management as the hotel) for simple but authentic food at a good price. Dinner at the hotel expensive (100 Euro for two). Waiter told us to better come in September, August is really crowded, no late check-out possible if your flight is in the evening.…
We stayed here for a week as a family of 5, 3 children in a triple green room (for garden view read car park with plants) and a double sea view room which was stunning. I agree with other reviews that this wasn’t the best maintained (toilet flush didn’t work in one room) but the location more than made up for any faults. The pool was a bonus (salt water and warm but lovely for a few lengths) the steps Into the sea were brilliant. The pool bar was great - the snacks and drinks on offer were good. We really enjoyed our stay here
I will start by saying the views from the hotel were amazing! The pool was beautiful. However the exterior and interior of hotel need some tender loving care. You have to beg for soap and toilet paper. If you are looking for hospitality there is absolutely none . There is no one to greet you upon arrival nor during your stay. Waiters and waitresses are miserable and act as though they are doing you a favor. The town of Mondello is filthy. No one picks up the trash. Stay away!!!!
This is not a perfect hotel. I'll talk about its flaws later. However, ultimately this was a five-star experience for us for three reasons. First and foremost, the location of the hotel is unbeatable. It sits in the best part of Mondello, on a rocky promontory with an old tower. It has a gorgeous pool and direct access to the sea. Swimming here is a real joy. Second, the hotel food is actually good. We liked the breakfast buffet on the terrace. We liked the restaurant by the sea even more. We had lunch there twice. The seafood primi were excellent and reasonably priced. Third, the hotel staff were friendly and accommodating. When we told them that our flight was delayed bevause of a strike, t hey let us check out at 3pm instead of noon. As mentioned above, the hotel has small flaws. The decor in some of the common areas look tired. However, all in all this was an awesome experience and I recommend the hotel highly. Third…
All about the location. Sicilian sea and coast, access through beach and rocks, great swimming spot. Maintenance is less than ideal, needs serious refurbishment, and more professionalism from most of the staff. Special mention to the hotel’s pool staff: helpful and outstanding. Great destinations, also cost wise.
Brilliant 4 night stay overall, staff were very nice, location was excellent, close proximity to the beach and many restaurants. Spent much of our time at the pool where towels and loungers were provided. Nice but expensive bar and restaurant within. Rooms were exceptionally spacious and clean along with a nice balcony. Only negative was two single beds as a double and TV didn’t work very well. The views of Mondello from all parts of the hotel were magnificent.
There’s nothing really to complain about here, the rooms are spacious, quite modern and it’s all spotlessly clean. The communal areas may be slightly dated but they are spacious and the views from the terrace and the bar are amazing of an evening. There were no issues with the staff, all were friendly and accommodating. The only gripe I had was the policy of charging thirty euros for a 14yr old niece to visit for an afternoon. All she really had access to was the saltwater swimming pool (I have to admit that was a first for me too...!) as the red flag was up and the sea access gate was closed. Maybe a bit of common sense could be applied here?