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Lotus Desaru Beach Resort

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Lotus Desaru Beach Resort
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808 Reviews from our TripAdvisor Community

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Showing 780: English reviews
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Reviewed yesterday NEW

My extended families and I stayed here for a holiday. I booked for us one 4-bedroom suite and three 1-bedroom suites. Upon checking-in the staff gave me 24 key cards and pool towel cards and told me that RM50 will be charged for any missing card. I felt alarmed, as established hotels will not usually ask you to return key...

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Helpful?
Thank Dila_Aman
Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

I booked the 3-bedroom Suite w Breakfast. Hassle free check-in impressed me. Staffs were friendly & polite. Given room @ Block C105. Big living room with new TV, sofa corner, dining corner, writing corner & a kitchenette for light cooking. 3 Rooms were bright ñ clean w 1K, 1Q & 2 Single beds respectively. Breakfast spread was better than I...

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Helpful?
Thank Christine C
Kuala Lumpur, Malaysia
Reviewed 5 days ago NEWvia mobile

What i like this resort is in the 2 bedroom have small pantry, wash basin, microwave oven ( although mine was not working) but called for replacement and received after 1/2 hour, I don't mind coz I'm not expecting 5* service. As long All needs is there. Room cleanliness not so clean. My kids enjoyed at water park. Nothing much...

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Helpful?
Thank MEJBIMOD
Reviewed 1 week ago

This is not a new hotel but a very well maintained one. The area is clean and the service is very good. My toddler really enjoyed it because there was plenty of space to run around and there was a waterpark. There are shuttle buses to ferry you between the lobby or apartments but as we were in Block A...

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Helpful?
Thank Suganthy S
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 1 week ago via mobile

Getting there was convenient and not much hassle. The place is big and our room was in block P which was far from the main lobby... Good thing there were buggies. The water park was underwhelming as a "park" but impressive as a resort swimming pool (though it could do with some upgrading). The pool at block M was better...

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Helpful?
Thank Ju Y
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 1 week ago via mobile

The resort is big. My hubby had commented is too big to find our rooms because of blocks of apartments. We booked a bedroom suit. The rooms is nice and comfortable but need to take extra care of little children as there is a balcony and staircase. There are arcade and children art activities for raining weather. The only thing...

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Helpful?
Thank Cherrie T
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 1 week ago

To tell the truth, the resort looks so nice, awesome from outside view. But there is no proper direction for lobby. We almost get lost when we reached there. Secondly, the price of room is abit expensive. Where they include with it, free water park ticket, free swimming pool and gym access with also free breakfast. At 1st, we satisfied...

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Helpful?
Thank Shiela R
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Stayed for few days in three bedroom apartment. The room service was excellent, from the cleaners to the staffs. Breakfast with lots of options, dine in at Teratai Coffee House and Rhu Bar, the food was great especially the chicken wings, our most favorite. It's just the apartment was a bit old-dated and they sure needs lots of renovation.

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Helpful?
Thank rahema s
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 2 weeks ago via mobile

Rooms are clean but dated. Could use an upgrade. The staircase in the single room isn't the safest design. Could be much better. Food is good, nice facilities and beach. I'd probably choose another hotel if I had the choice. Probably good for a holiday but not for a business trip.

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Helpful?
Thank Ahmed F
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 2 weeks ago via mobile

Overall review is worth staying. HSkp management did an excellent deco despite the last min request. The only 3 issue I have would be •why I'm charge RM$5 each for extra towel and pillow. • during both my 2 nights stay both air con are not working hence there two fan prepared in the room. ( disappointed as its was...

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Helpful?
Thank 170nurula
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Lotus Desaru Beach Resort invites guests to design the vacation of their choice in a tropical seaside setting - whether they fancy an activity-filled holiday, a relaxing retreat, or even a mix of a little business with pleasure on the side. It's not just a resort that you can relax and unwind, it's also a place where you can have fun with your kids and loved one. Try our 'splashtacular' Water Park specially designed for fun and excitement with your family and friends, don't miss to enjoy our Water Park that features Giant Coconut Fall, Lazy River, Aqua Play, Stone Bridge, Tipping Coconut with Kiddy Slide, Poolside Grotto, and Relaxation Gazebos. Aside from this, we have expanded our facilities to create more fun and activities for the guest. The 14 acres of Team Building Park, enjoy an all-out fun full of adventure and education. Our team specializes in organising team building activities such as water rafting, survivor experience, obstacle course, explorace, treasure hunt, paintball and more. Experience the nature of the forest with your friends with different activities such as bird watching, camping, jungle trekking and lake fishing. Be relaxed and unwind with our newly opened "Lotus Suria Ayurveda Spa", rejuvenate your body, mind and soul. Our Spa offers a unique blend of various treatments for the preservation of health and cure of diseases in a natural way that Ayurveda proposes. Of all those places you've been which attempted to blend nature with modern convenience, most could not live up to Desaru and the other remoteness along Malaysia's eastern coast. Yes, nearly the entire length of the Malay peninsular is pristine beach. ... more   less 

Additional Information about Lotus Desaru Beach Resort

Address: Lot 1854 Jalan Desaru | Bandar Penawar, Bandar Penawar 81930, Malaysia
Region: Malaysia > Johor > Kota Tinggi District > Bandar Penawar
Price Range: RM221 - RM483 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lotus Desaru Beach Resort 3.5*
Number of rooms: 700
Reservation Options:
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Also Known As:
Lotus Desaru Beach Hotel Kota Tinggi
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Questions & Answers

Here's what travellers have asked, with answers from Lotus Desaru Beach Resort staff and other travellers.
16 questions
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Singapore, Singapore
over a year ago
1 month ago

See all questions (16)

Questions? Get answers from Lotus Desaru Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose for bigger apartments”
 of 5 bubbles akberaliz, 13 Feb 2017 | Read review
“Take rooms in Block G and H for accessibility to the theme park, buffet”
 of 5 bubbles Shankarii, 11 Dec 2016 | Read review
“I would opt for closer proximity to the beach if able”
 of 5 bubbles jlayk, 4 Dec 2016 | Read review
“Rooms in all blocks have lifts, best to go for top floor.”
 of 5 bubbles Dryfe, 11 Nov 2016 | Read review
“near pool with small kids”
 of 5 bubbles Art7168, 18 Sep 2016 | Read review
5 of 5