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Lotus Desaru Beach Resort

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Lotus Desaru Beach Resort
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811 Reviews from our TripAdvisor Community

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Showing 783: English reviews
Start your review of Lotus Desaru Beach Resort
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Reviewed 1 week ago via mobile

Completed a 3D2N stay for my young kids in a 2 bedroom apartment. Highlights of the hotel: 1) room is clean and well maintained even though it looks run down 2) hair dryer was not working, ask for housekeeping and nobody came. 3) standing fan was helpful as it cools down the room fast 4) kids enjoyed looking at the...

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Helpful?
Thank jelicias2015
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Abuja, Abuja Capital Territory, Nigeria
Reviewed 1 week ago

Stayed three nights in 2 Bedroom apartment with my family hotel was very busy since it was public holiday and every where you go need to stay in queue check in to breakfast and check out this is something very strange experience for me however did not bother much since it was normal practice at the resort rooms are very...

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Helpful?
1Thank Wasantha D
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 2 weeks ago

Booked 2-bedroom apartment with breakfast. Too bad as we did not have the chance to stay longer as we checked in at 6 pm, and checked out at 10 am the next day to enjoy the time in the spacious room. The Seafood Restaurant where we had our dinner was good with great service by the staff. Breakfast was also...

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Helpful?
Thank Tun M
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Petaling Jaya, Malaysia
Reviewed 2 weeks ago

Booked 2 night stay at this hotel during rainy season on January. Visit this area for work at Pengerang, RAPID project site which about40 - 45 minutes from the resort. Not much that I can comment as spend quite a short visit here Room Duplex layout, the furniture quite dated but it has new LCD TV, dining table, a kitchenette...

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Helpful?
Thank DeenShamshuri
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 4 weeks ago

My extended families and I stayed here for a holiday. I booked for us one 4-bedroom suite and three 1-bedroom suites. Upon checking-in the staff gave me 24 key cards and pool towel cards and told me that RM50 will be charged for any missing card. I felt alarmed, as established hotels will not usually ask you to return key...

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Helpful?
5Thank Dila_Aman
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

I booked the 3-bedroom Suite w Breakfast. Hassle free check-in impressed me. Staffs were friendly & polite. Given room @ Block C105. Big living room with new TV, sofa corner, dining corner, writing corner & a kitchenette for light cooking. 3 Rooms were bright ñ clean w 1K, 1Q & 2 Single beds respectively. Breakfast spread was better than I...

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Helpful?
Thank Christine C
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago via mobile

What i like this resort is in the 2 bedroom have small pantry, wash basin, microwave oven ( although mine was not working) but called for replacement and received after 1/2 hour, I don't mind coz I'm not expecting 5* service. As long All needs is there. Room cleanliness not so clean. My kids enjoyed at water park. Nothing much...

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Helpful?
Thank MEJBIMOD
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 5 weeks ago

This is not a new hotel but a very well maintained one. The area is clean and the service is very good. My toddler really enjoyed it because there was plenty of space to run around and there was a waterpark. There are shuttle buses to ferry you between the lobby or apartments but as we were in Block A...

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Helpful?
Thank Suganthy S
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 5 weeks ago via mobile

Getting there was convenient and not much hassle. The place is big and our room was in block P which was far from the main lobby... Good thing there were buggies. The water park was underwhelming as a "park" but impressive as a resort swimming pool (though it could do with some upgrading). The pool at block M was better...

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Helpful?
Thank Ju Y
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

Reviewed 17 March 2017 via mobile

The resort is big. My hubby had commented is too big to find our rooms because of blocks of apartments. We booked a bedroom suit. The rooms is nice and comfortable but need to take extra care of little children as there is a balcony and staircase. There are arcade and children art activities for raining weather. The only thing...

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Helpful?
Thank Cherrie T
LotusDesaru, Manager at Lotus Desaru Beach Resort, responded to this review

Dear Guest; Warmest Greetings from Lotus Desaru Beach Resort and Spa All guest comments are taken seriously for the corrective measures which need to be done on the departments and areas concern. Thank you for your valuable feedback and comments .Your feedback / comment has been duly noted for future improvements of our services. It has been a pleasure having...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Lotus Desaru Beach Resort invites guests to design the vacation of their choice in a tropical seaside setting - whether they fancy an activity-filled holiday, a relaxing retreat, or even a mix of a little business with pleasure on the side. It's not just a resort that you can relax and unwind, it's also a place where you can have fun with your kids and loved one. Try our 'splashtacular' Water Park specially designed for fun and excitement with your family and friends, don't miss to enjoy our Water Park that features Giant Coconut Fall, Lazy River, Aqua Play, Stone Bridge, Tipping Coconut with Kiddy Slide, Poolside Grotto, and Relaxation Gazebos. Aside from this, we have expanded our facilities to create more fun and activities for the guest. The 14 acres of Team Building Park, enjoy an all-out fun full of adventure and education. Our team specializes in organising team building activities such as water rafting, survivor experience, obstacle course, explorace, treasure hunt, paintball and more. Experience the nature of the forest with your friends with different activities such as bird watching, camping, jungle trekking and lake fishing. Be relaxed and unwind with our newly opened "Lotus Suria Ayurveda Spa", rejuvenate your body, mind and soul. Our Spa offers a unique blend of various treatments for the preservation of health and cure of diseases in a natural way that Ayurveda proposes. Of all those places you've been which attempted to blend nature with modern convenience, most could not live up to Desaru and the other remoteness along Malaysia's eastern coast. Yes, nearly the entire length of the Malay peninsular is pristine beach. ... more   less 

Additional Information about Lotus Desaru Beach Resort

Address: Lot 1854 Jalan Desaru | Bandar Penawar, Bandar Penawar 81930, Malaysia
Region: Malaysia > Johor > Kota Tinggi District > Bandar Penawar
Price Range: RM211 - RM497 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lotus Desaru Beach Resort 3.5*
Number of rooms: 700
Reservation Options:
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Also Known As:
Lotus Desaru Beach Hotel Kota Tinggi
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Questions & Answers

Here's what travellers have asked, with answers from Lotus Desaru Beach Resort staff and other travellers.
16 questions
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Singapore, Singapore
over a year ago
2 months ago

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Questions? Get answers from Lotus Desaru Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near reception area”
DeenShamshuri, 4 Apr 2017 | Read review
“choose for bigger apartments”
akberaliz, 13 Feb 2017 | Read review
“Take rooms in Block G and H for accessibility to the theme park, buffet”
Shankarii, 11 Dec 2016 | Read review
“I would opt for closer proximity to the beach if able”
jlayk, 4 Dec 2016 | Read review
“Rooms in all blocks have lifts, best to go for top floor.”
Dryfe, 11 Nov 2016 | Read review
5 of 5