An absolutely gem of a resort, so convenient from Johor Bahru. From the moment we stepped into this hotel it felt like we were in heaven. In fact we never felt or needed to leave the resort grounds. The staff were amazing. The pools large enough never to feel crowded and ample space for leisurely strolls between bars, restaurants and the beach. The whole experience topped off with a signature couples massage at the resort spa, highly recommended.
Our second visit here since the last in July was reviewed. This time is was four nights stay from 26th to 30th December 2020. From our understanding the resort was fully booked during this period. On arrival the check in process was seamless, quick and the room was ready. Considering they were running at full capacity, the service during check in was smooth and Shivesh who took care of us during the check in was efficient, extremely patient and courteous through out the process. We requested if we could get the same room we stayed the previous time and subsequent to checking with the booking staff he came back and politely explained it was not possible due them being fully booked. To make it up for this, he was very kind to send us a bottle of Prosecco on our last night of stay. We didn’t expect this gesture and it was a very nice touch indeed and well appreciated. It was good to see some of the previous staff Yuliyanty, Mirah and Nisa whom attended to us and indeed made our last stay memorable. All three of these wonderful ladies were superb in their efforts in ensuring that the service at the Infinity bar went on without any issues. We booked for dinner on the first day at the Sea, Fire and Salt. Service was superb and as expected the restaurant staffs were attentive and we didn’t have to wait longer than usual for anything that we ordered from drinks to food. The tomahawk stake was our choice of for the night and it was absolutely delicious and perfectly cooked. Well worth giving this try for sharing and considering the price it is what you would expect to pay at any decent stake joint. Breakfast service was busy but we never had to wait for a table. Well received strict SOP’s were implemented for the buffet service and with two young children we felt comfortable with the social distancing measures despite it being busy. As expected the restaurant staff we ever so attentive and to this we have to single out Thinakaran who made an extra effort to ensure that we were well attended to including the kids. The wheels came off during the dinner service on the third night for us at the Sea Fire Salt restaurant that was quickly compensated for by the resort the next day. Biggest thanks to Yuliyanty for attending to us the next day and going beyond to ensure that everything were well compensated for the following day. Big thanks to Christian the GM for checking in on us every time he came across in the restaurants or by the pool. From what we saw he comes across as the type of GM who leads by example as very often we see him during breakfast service actually serving the guest. He is ever so friendly and can be seen in every part of the resort doing his stuff. On our first morning during breakfast he surprised us with a little gift bag. Thank you so much and well done for building a good team!…
Excellent Iftar buffet, unassuming and wonderful find. Great variety and fine value tasting menu. Exciting food with high quality presentation, service and inventiveness. Staff friendly, environment awesome. Thanks to Ms Yana & Ms Saw (Anantara Staff) for recommend me to come and join the Iftar buffet with my family. Surprisingly my kids enjoy the Malay foods. 🥰 Will come and visit again 👏🏻👏🏻👏🏻
No need to consider! Because is so so nice 👍🏻 and worth! The environment is what you need for holidays. The services that provided is professional and make you feel like VIP and really enjoy the whole stays!
Sea Fire Salt tasty food on Seafood Platter and Apple Crumble. Turmeric food tasty on Nasi Lemak. Sea View Corner Room reasonable price and very nice view. Friendly Staff Beautiful Environment Romantic Environment