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Tunamaya Beach & Spa Resort - Desaru Coast

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Jalan Desaru, Bandar Penawar 81930 Malaysia
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Traveller (330)
Pool & Beach (39)
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About

#6 of 15 hotels in Bandar Penawar
Location
Cleanliness
Service
Value
Tunamaya Beach & Spa Resort Desaru is the only resort with an unobstructed view to its Sea and Beaches from all of its 134 rooms & suites. An hour's drive away from Johor City Centre, this resort provides comfortable resort living perfect for city dwellers to unwind and relax. It is ideal for a beach getaway and has ample space and facilities for team retreats and team building activities. Indulge in exciting culinary experiences at Pawana Restaurant serving up the best of International & Local Cuisine. You can also enjoy a wide selection of beers, spirits, wines and cocktails masterfully crafted by us while belting out your favourite tunes with our Karaoke Machine at Ombak Bistro. Alternatively, lounge your afternoons away at our Beach Bar or take a splash into our swimming pool. For the slightly more adventurous, sea sport activities such as jet skiing, para sailing are also available at the resort. Tunamaya Beach & Spa Resort - Desaru is where you'd rather be.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
Malay
355Reviews11Q+A82Room tips
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MF001 wrote a review 9 Aug
6 contributions
+1
Had booked room 3days 2nights with breakfast for 2. The breakfast buffet was really sad with overcooked food and tasteless. Informed breakfast ready at 7am but only half of the breakfast menu was served. Everthing was there by 7.45 that is really dissapointing The fried kuey teow had HAIR in it. I was the third person to take the dish and taken it from an untouched side soo there is no excuses that some other customer hair might had fall of. The butter and jem for the toast bread are place in an open basket without lid and shared by everyone. Dust and breadcrumbs are everywhere. I called the PIC/Manager for the kitchen and said to wait for him. Waited 20 minutes but he didnt show up eventhough I saw him walking around the area. Pure nonsense. I brought my plate that had hair in it to him and only then he answered and admitted that it was HAIR. I immediately asked him to take the dish away as who know how much hair could be in that dish and other people didnt realize it. Then i meet the manager upstairs to report and he said will take action but who knows. Just go through the reviews and Im not the only one with bad experience here. Room got dead cockroaches also. See the pictures . Dont know what to say. The pool water also quite cloudy. The toilet also quite moldy. And trust me, you can hear everthing that is happenong outside as the door is not soundproof at all. Overall, i suggest to remove the title RESORT from the name as it is really not worthy
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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HinTing wrote a review 5 Aug
Singapore116 contributions50 helpful votes
Deluxe room 106. Toilet got cockcroch and the cleaner just came in and swept it out. Toilet not been cleaned again. Phone not useable. No wifi at room. Not able to change to another room.Plese shut down this hotel. It is just trying to cheat money.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MCK wrote a review Jul 2022
75 contributions6 helpful votes
I would certainly not expect 5 start hotel expectations toward the 4 star hotel but I have things to highlight to Hotel Management as minimum service one genuine guest has experienced. Front Office :- Check in was handled by one vulnerable trainee who can only offer us NO to our humble request of using the pool while the room to be ready. (Ended up we managed to go to the pool) As long as one in the hospitality, NO is a trigger to create unhappy customer. Advice is NO with alternative suggestion - service basic you should know. Concierge :- Basically there is no one extend a warm welcome but giving us a stare. Luggage service is certainly not what they offer. Swimming Pool :- Not accessible throughout the day, it operates by awkward timing of sessions. ( Weekday 1-4pm closed ) Reason given due to the cleaning. Swimming water clarity was scarily awful and it was milky. I doubt there is no proper chlorine test each day to maintain the water cleanliness. Facility :- Overall looked all worn out. Hotel interiors are all aged without proper maintenance. ex) Sofa at the lobby, it teared down the sheet. Kids play ground became dust collecting point. Lights deemed down and no lights on at certain area. Wild bats were freely rested right on top of the lobby celling. Don’t they carry lots of contaminating wild sickness which can transmit to human? If you let them rest up there, would you not worry if their filth drip down? Greens at the garden turned all brown, beach resort with brown grasses, it is not even close enough how the beach resort would look like? Coconut fully grown, you don’t prune them? What if those drop down to the guests? It is deadly if you could anticipate. Room :- Very minimum amenities offered. Towels only available for Bath Towel. No Hand towels. Vey little toilet roll with no spare. Breakfast :- Rotten Egg was served. Reported this to the staff but no reaction towards it. Food choices were beyond disappointing. What comes down to all the findings are Hotel limits the cost of its service to maintain. Looking at the prosperous business, there are cost to bare along the way to maintain its value. The squeeze that you take currently is definitely have started to reflect on your service and the facility you provide. You shall receive continuous disappointing comments and it is too late to retrieve brand value when you realize of its circumstances after all for your “savings”.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bulat187 wrote a review Jul 2022
Masai, Malaysia22 contributions28 helpful votes
Overall we had a decent stay. But i do have to highlight certain things: The good - service staff were efficient and responded quickly - overall cleanliness ok - convenient location -big swimming pool - seaview for all rooms -spacious The not-so-good - can’t charge to room when you order snacks/drinks from the coffeehouse. A nuisance when you are at the swimming pool. - on the last day, we were asked for the breakfast coupons, which didn’t bither binging down since they did not require it the first two days. I really don’t get this. - room balconies could cleaner upgraded The Bad - breakfast was a bad experience. Not enough food. Replenishment was late. Menu was nonsense. Western selection was ATROCIOUS - Tunamaya as an organisation and the chef should be ashamed. - refer picture. There was an underwear hanging on the door of the groundfloor(pool floor) male toilet throughout our stay. I don’t know what to say.. 😂😂 you don’t even see this in budget hotels! - also no seats in some common toilets Hope the management puts in some effort to improve.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vimalan wrote a review Jul 2022
Colombo, Sri Lanka11 contributions12 helpful votes
I stayed in this hotel in 08 July 2022 to 10 July 2022 with my fiancé. I won't say my stay was terrible because of the location and the beach coast. The staff there was welcoming but not friendly to serve. The hotel was poorly maintained, the rooms and toilets were not cleaned, not even to the basic standards. I was completely carried away by the photos. Expecting it will be the same standards as the neighbour since the prices were more or less same. Room: There was a land line and no directory for any emergencies. even if you press '0', no one to pick. Every rooms' Aircon, outdoor units are at the walk way/balcony. Motor noice through out night than sounds of waves. Breakfast: One of the terrible & boring BF, I have ever had. No verities, just same like the previous day.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: I won't recommend this hotel. If any one happened to go, pl choose the rooms at LG much...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fiqa wrote a review Jun 2022
1 contribution
Hotel is very poorly maintained for the price you pay. Pool swim up bar is not in use but hasn’t been cleaned in very long. Breakfast is poor too. It has a lot of potential but work needs to be done to bring it back up to its old days.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mdrazif A wrote a review Jun 2022
Johor Bahru, Malaysia21 contributions5 helpful votes
+1
Nice place to relax with affordable price. Breakfast with a lot of variety foods. Nice beach and beautiful beach. Easy to access place and find food. A big swimming pool suits for your family to swimming.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mohamed Ibrahim wrote a review Jun 2022
Singapore, Singapore11 contributions3 helpful votes
For a hotel like this you don’t expect much.it’s a old hotel where u expect some wear and tear.Rooms are big and clean. Overall service is good.Bellman and front office staff were attentive.Breakfast buffet was average.Nice view of the Sea in front of hotel.U can rent the Atv playing around the seaside.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Will be better to drive your own car to this hotel .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ruben Gl wrote a review Apr 2022
Melbourne, Australia1 contribution1 helpful vote
Stayed here in April at the Royal suite with another family. Hotel is very poorly maintained for the price you pay. Pool swim up bar is not in use but hasn’t been cleaned in very long. Breakfast is poor too. It has a lot of potential but work needs to be done to bring it back up to its old days.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mohdazhari76 wrote a review Apr 2022
1 contribution
small matters make it so much different, small details need to be improved, from iron bord to cleanliness, we pay for a hotel rate not paying for summer camp sleepover. check-in on April 2022. plan for 2 days decided to stay only one day because too tired to change the hotel.
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Date of stay: April 2022
Room Tip: near to the lift, otherwise is too far to walk to the main lobby
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$56 - US$71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
desaru damai beach hotel kota tinggi
FORMERLY KNOWN AS
Desaru Damai Beach Resort
LOCATION
MalaysiaJohorKota Tinggi DistrictBandar Penawar
NUMBER OF ROOMS
134
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Frequently Asked Questions about Tunamaya Beach & Spa Resort – Desaru Coast
Which popular attractions are close to Tunamaya Beach & Spa Resort – Desaru Coast?
Nearby attractions include Desaru Coast Adventure Waterpark (2.2 km), Desaru Beach (1.0 km), and Desaru Coast (3.6 km).
What are some of the property amenities at Tunamaya Beach & Spa Resort – Desaru Coast?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Tunamaya Beach & Spa Resort – Desaru Coast?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Tunamaya Beach & Spa Resort – Desaru Coast?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tunamaya Beach & Spa Resort – Desaru Coast?
Yes, free parking is available to guests.
What are some restaurants close to Tunamaya Beach & Spa Resort – Desaru Coast?
Conveniently located restaurants include Turmeric, Sea Fire Salt, and Prego.
Are there opportunities to exercise at Tunamaya Beach & Spa Resort – Desaru Coast?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Tunamaya Beach & Spa Resort – Desaru Coast located near the city centre?
Yes, it is 0.4 km away from the centre of Bandar Penawar.
Are any cleaning services offered at Tunamaya Beach & Spa Resort – Desaru Coast?
Yes, dry cleaning and laundry service are offered to guests.
Does Tunamaya Beach & Spa Resort – Desaru Coast offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Tunamaya Beach & Spa Resort – Desaru Coast accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.