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Sand & Sandals Desaru Beach Resort and Spa

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Lot 2263, Jalan Desaru, Bandar Penawar 81930 Malaysia
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Traveller (408)
360
Panoramas (7)
Room & Suite (162)

About

#8 of 15 hotels in Bandar Penawar
Location
Cleanliness
Service
Value
Sand & Sandals welcomes you to explore the rich spirit of the white-sand beach, dazzling sunlight, sparkling seas that embraces the identity in senses. Sand & Sandals provides the ultimate gateway for couples where they get to relax and enjoy the “me” time. Our resort offer a string of romantic and memorable retreats, family reunion, dream beach wedding, memorable anniversaries and more!
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Indoor play area for children
Public wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Wine / champagne
Swimup bar
Poolside bar
Game room
Water sport equipment rentals
Windsurfing
Darts
Children Activities (Kid / Family Friendly)
Kids pool
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Steam room
24-hour security
BBQ facilities
Concierge
Convenience store
Currency exchange
Mosquito net
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bidet
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Wake-up service / alarm clock
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Chinese, Malay, Tamil
259Reviews32Q+A32Room tips
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nicina wrote a review Apr 2021
Kuala Lumpur, Malaysia128 contributions10 helpful votes
+1
Stayed for 3D2N and upon check in we were offered with free room upgrade to Premium Deluxe with Private Garden. Yahh, thanks!! We have our own private garden with swing and our room was close and facing the beach. The room was spacious. The landscape was nice, a lot of instagrammable port! Easy parking and easy to find nearby eateries as well. Tried their spa service... the spa was nicely placed next to the pool and beach, and we can see the beach from inside the spa room, but the massage was so-so.
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Date of stay: October 2020
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April Traveller wrote a review Apr 2021
1 contribution1 helpful vote
My family stayed here recently and first and foremost when we checked in, the room was really dirty and floor was dusty...Their excuse was understaffed.. fine we understood as pandemic had cause massive impact on hotel line..but after that they charged us accordingly for extra 2 adults (which 1 of us are only 8 years old!!!) at rm200 by staff named zekry..IF YOU ARE TO CHARGE EXTRA RM200, PLEASE PROVIDE THE ADDITIONAL BED WITH BREAKFAST AND ADDITIONAL BREAKFAST FOR CHILD WHICH I FOUND OUT ADDITIONAL BREAKFAST AND BED DOES ONLY COST RM120 AND ADD ON ANOTHER BREAKFAST IS RM45..I hate to inform this but i work in hotel line too and we were taught to give solution without making our guest unsatisfied.. Why wouldnt you suggest the solution above instead of simply charging extra rm200? Well my dad and friends planned to have teambuilding and company retreat trip with his group from Petronas Pengerang but because of this disappointing trip, they decided to try other hotel. Incompetence makes you lose business, hospitality that creates an environment for customer satisfactory is lacking here. Disappointing for such rate charges but incapable staffing. I would not keep such staff which handles situation as he is as that is not hospitality standard but a way to lose repeating business. Its a shame for hospitality group to have such service standard. Very poor attitude!!
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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naza69 wrote a review Mar 2021
Johor Bahru District, Malaysia34 contributions9 helpful votes
spent a night last friday with my family of 4. both of my sons enjoyed the surrounding, might be it was a long overdue holiday trip due to MCO. Contrary with previous claims I have read, the check in process was a smooth sailing ones, although I do assume that the timing of our trip (Friday - Saturday) did play a role. Yet our request for additional bed was not met as immediate as per desire. Surrounding area was not as breathtaking as per imagine. But it still bring necessary enjoyment to all of us. Sand area was pristine, beach was equipped with warning signs, outdoor pool do serve it propose, but still have a lot of work need to be done. There will be renovation in progress I do think of, and after the completion of initiatives I dare to say that it will be be fabulous. Room condition is less than satisfactory, there were stains at the floor and there were noticeable sign of wear and tear on some of fittings. What I can suggest that they should fit a sand trap device / floor mat due to the fact that it will be problems arise if there were none, as per current arrangement. Hopefully with the industry is still on a mend, after considerable time and waves of visitors, the establishment will be equipped with necessary resources in which will be then restore to its former glory
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Date of stay: March 2021
1 Helpful vote
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Shai wrote a review Mar 2021
3 contributions3 helpful votes
Start que for checkin at 3pm until 7pm..reach at the counter they told room not yet ready and only available at 9pm...@#$%$&@?#&.... Bad hotel management Staff with red hair POOR PR Hotel dirty Hotel lobby very stuffy Please dont go to this hotel... Worst experience ever... Thanks to agoda refund our money back and give us cash voucher.
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Date of stay: March 2021Trip type: Travelled with family
3 Helpful votes
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Syahmi Y wrote a review Mar 2021
7 contributions3 helpful votes
the room is new. seriously new until you can smell the cement, plaster and stinky dust. once you stepped in, your foot will swipe the inches of dust. then your kids will start to sneeze. it was spacious than your average deluxe room, but complement it with the dust. the floor, the sofa, doorknob, the wall, the toilet with foot/hand mark of plaster visible, literally everywhere. we need to call them until 3 times for someone to come and clean it. when they actually came, they brought a mop, and used the water tap without floor cleaner. one sweep, and they left. we were really shocked. second day, breakfast is to be delivered to your room. they offerred 7am, 8am or 9 am timing. we chose 7 am breakfast so we can go down to beach early. but it was so slow, we waited more than one hour, called them twice, and went down to the restaurant asking for the breakfast ourselves. luckily they were able to send the food at pool side. so finally when we went down to the beach, the sun was already scorching hot. the beach is ok, clean and little bit steep. the pool is big. but not properly maintained. it was dirty, when you dive in, you can see dry leaves, dust, rocks, even a branch of dead tree. check out was the most terrible. three long lanes, and super hot with no fan. this is the worst check out experience we ever had in our life. so, very bad experience. i think they are not ready for peak season after long break of MCO. wont come again, wont suggest to anyone.
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Date of stay: March 2021
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PRICE RANGE
US$75 - US$107 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pulai desaru beach hotel kota tinggi, pulai desaru beach johor, pulai desaru beach hotel johor
LOCATION
MalaysiaJohorKota Tinggi DistrictBandar Penawar
NUMBER OF ROOMS
208
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Frequently Asked Questions about Sand & Sandals Desaru Beach Resort and Spa
Which popular attractions are close to Sand & Sandals Desaru Beach Resort and Spa?
Nearby attractions include Desaru Coast Adventure Waterpark (2.7 km), Desaru Beach (0.5 km), and Desaru Coast (4.1 km).
What are some of the property amenities at Sand & Sandals Desaru Beach Resort and Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sand & Sandals Desaru Beach Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Sand & Sandals Desaru Beach Resort and Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sand & Sandals Desaru Beach Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Sand & Sandals Desaru Beach Resort and Spa?
Conveniently located restaurants include Turmeric, Sea Fire Salt, and Prego.
Are there opportunities to exercise at Sand & Sandals Desaru Beach Resort and Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Sand & Sandals Desaru Beach Resort and Spa located near the city centre?
Yes, it is 0.1 km away from the centre of Bandar Penawar.
Does Sand & Sandals Desaru Beach Resort and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sand & Sandals Desaru Beach Resort and Spa?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.
Does Sand & Sandals Desaru Beach Resort and Spa have any great views?
Yes, guests often enjoy the ocean view available here.