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Holiday Inn Express Hotel & Suites Norfolk

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Traveller (12)
Room & Suite (17)
Pool & Beach (4)
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Overview
  • Excellent63%
  • Very good27%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“stayed here”(11 reviews)
“reward points”(3 reviews)
“front desk”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Norfolk
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Hotel & Suites Norfolk
Special Offer: Book Direct and Save
Hotel deals
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Reviews (85)
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83 results
Traveller rating
52
23
6
1
1
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Time of year
LanguageEnglish
52
23
6
1
1
Show reviews that mention
All reviewsstayed herereward pointsfront deskcinnamon rollsfree beerboyhood homecold airjohnny carsonexcellent stayhotel staffexcellent hotelrecommend this hotelgreat place to staymaryunitattendantnebraska
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1 - 5 of 83 reviews
Reviewed 9 May 2018

Pros: clean, well-lit room, beautiful décor, high ceilings. Free, 6 am breakfast was helpful. Fabulous cinnamon rolls, good coffee. Cons: outlet on desk lamp did not work. AC right next to desk, so blasted with cold air while sitting at desk. Very slow internet. Apple...More

Thank travel963
Hotel's Favourite
Reviewed 9 May 2018

My husband and I had a two day training in Norfolk, so we decided to stay at this hotel. It was great! I literally have NO complaints. We checked in pretty late (around 11:10 pm) and the front desk worker was so so nice. The...More

Thank Amber427
Reviewed 30 April 2018 via mobile

Great place to stay with great people. They also offer a managers reception Monday-Thursday. I stay there usually every 6 weeks. Restaurant are close by and have good food. Will be back there I. Another week for 4 nights.

Thank mnhinnenkamps
Reviewed 9 April 2018 via mobile

Being in several hotels recently, I feel I can give a fair comparison. The desk clerk was not welcoming at all and each time we passed the lobby the clerk was nowhere in sight, but around the back. She was very direct, not friendly, and...More

Thank Marsha R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites NorfolkResponded 23 April 2018

Hello Marsha R, Thank you for staying with us and for leaving a review. It is regrettable that your check- in experience and the breakfast selection negatively affected your overall satisfaction. Your comments are highly valuable to us and will assist us in our continuous...More

Reviewed 24 February 2018 via mobile

My experience was very very good. The hotel staff were very kind with me and if you needed something they helped you immediately. Rooms were very comfortable. I recommend this hotel if you are staying some days in Norfolk.

Thank Carlos C
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Details
Price range
US$131 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$131 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (12)
Room & Suite (17)
Pool & Beach (4)
Dining (3)
Questions & Answers
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Room Tips
"Stay on the upper floors."
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"get top floor to minimize noise"
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"It probably would have been quiet if it wasn't for us,, ie 4 kids!!!!"
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"not knowledgeable enough to offer this info"
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