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this hotel lied they said they had a room for my disabled boyfriend and I then when we told them about our service dog, they said they'd call back and didn't then when we called them they said they were full, then a friend got...More
Was driving back to California from Idaho, pulled into Elko, Nevada and needed a hotel. Hotels.com had the High Desert Inn special rate at $39 plus tax. Turns out I recognized hotel once inside that I had stayed there before in 1979 when it was...More
Response from LDWoolf, Owner at High Desert InnResponded 31 January 2018
5 out of 5 Stars!!!!! We take pride in our rooms and how comfortable they truly are. Thank you for taking the time to provide such a positive review.
I keep thinking that High Desert will improve only to be disappointed once again.
The hallways and stairways are always filthy.
I ask for a quiet room and was given one next to elevator.
There was a group of guys doing a tailgate type party...More
2 Thank Sara K
Response from LarryDWoolf, Owner at High Desert InnResponded 26 October 2017
Sorry you were disappointed, Sara. High Desert is a favorite for the mine workers and mine support teams who like to stay for weeks on end. They are usually quiet and keep to themselves as they work very hard and like to have a nice...More
Previous reviews gave the Desert Inn 3-stars. NOT OUR ROOM! It was not clean! We spent some time at the beginning making sure that the sheets had been changed. Clearly, one bed had been changed. That became my wife's bed. I slept in the other,...More
Response from DavidZornes_CEO, General Manager at High Desert InnResponded 30 August 2017
Larry, did you ask the Front Desk to move you to another room? I am very sorry you were assigned to an uncleaned room.
I stayed here one night due to the proximity of the location and reasonable room rate. Unfortunately I paid for my room before checking the place out. Even though they advertise non smoking rooms, the whole place smells like a cigarette factory. The carpeting in...More
Response from DavidZornes_CEO, General Manager at High Desert InnResponded 18 July 2017
Mr. Farrer, we are sorry the room and hotel were not to your liking. As to the noise in the hotel, we do have 24 hour security. A call to the front desk would have dispatched a security officer to address the noise issues. Again...More