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Previous reviews gave the Desert Inn 3-stars. NOT OUR ROOM! It was not clean! We spent some time at the beginning making sure that the sheets had been changed. Clearly, one bed had been changed. That became my wife's bed. I slept in the other,...More
Response from DavidZornes_CEO, General Manager at High Desert InnResponded 2 weeks ago
Larry, did you ask the Front Desk to move you to another room? I am very sorry you were assigned to an uncleaned room.
I stayed here one night due to the proximity of the location and reasonable room rate. Unfortunately I paid for my room before checking the place out. Even though they advertise non smoking rooms, the whole place smells like a cigarette factory. The carpeting in...More
Response from DavidZornes_CEO, General Manager at High Desert InnResponded 18 July 2017
Mr. Farrer, we are sorry the room and hotel were not to your liking. As to the noise in the hotel, we do have 24 hour security. A call to the front desk would have dispatched a security officer to address the noise issues. Again...More
My wife and I chose this hotel, passing through on our way to California, because of the pool and hot tub. However, never even used these because it was crowded, since the pool is available to the public. When we arrived in the evening, I...More
Thank Tim H
Response from DavidZornes_CEO, General Manager at High Desert InnResponded 27 June 2017
Tim, we are sorry that you didn't have a better experience with us. Your comments have been sent to department heads for review. We hope you will change your mind and give us another chance to do things right. Again, our apologies to you.
We were moving across the country, these guys were there when we needed them. What a joy to find this place. Pet friendly and so accommodating! They are affiliated with the local Red Lion Inn so we got a bunch of coupons for severely discounted...More
1 Thank mrsdillon2911
Response from DavidZornes_CEO, General Manager at High Desert InnResponded 11 April 2017
Mrs. Dillon, thank you for such a nice review! We are happy to hear that the hotel's staff and the Red Lion Casino staff treated you well! We very much appreciate your loyalty and look forward to your return visit!
After several visits they changed.mostly with the new staff most of them are rude.
I told myself never come back but decided to anyways ... I had my wife and 7 year old daughter come visit from utah while I was out here working. My...More
Thank Kevin M
Response from DavidZornes_CEO, General Manager at High Desert InnResponded 15 March 2017
Kevin, my sincere apologies to you. Department heads have been notified and staff will be trained and re-trained upon proper steps for the clean-up of guest rooms. Additionally, front desk staff managers will continue to work with associates in customer service areas. Again, Kevin, my...More
US$54 - US$78 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Accessible rooms ,
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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