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Red Lion Hotel & Casino

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#4 of 29 Hotels in Elko
Certificate of Excellence
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1 room 2 adults 0 children
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Red Lion Hotel & Casino
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503 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Reviewed 18 October 2016 via mobile

Really loved this place. Was staying at the gold dust for 3 nights but the service was terrible so I cancelled my last 2 nights to stay at Red lion hotel!! Friendliest service I've ever been too. Sierra was a very friendly person and I enjoy a visit where they acknowledge me by name instead of ma'am all the time....

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Helpful?
Thank megzi6613
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review

THANK YOU so much for such a wonderful review of our properties. It is really nice to hear that our customer service was noticed by guests. We had just instituted a customer service training program with our employees. It is great to know those efforts did have an effect on our employees. Thank you for letting us know! We very...

Cottonwood, California
Reviewed 18 October 2016

We stopped in Elko, NV. because of car trouble. We stayed in an RV Park while our truck was being worked on. While there we had a very good buffet dinner at the Red Lion Hotel. It happened to Mexican food night. Very good and tasty.

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Helpful?
Thank bjstews
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review

Thank you for dining with us and we are glad to hear that you enjoyed our buffet. Many locals join us for the Wednesday lunch and dinner buffet too because it is so good. We look forward to your return visit.

Ronald, Washington
Reviewed 15 October 2016 via mobile

The Red Lion hotel and casino is in a great location and parking was a breeze. I'd give it a higher rating but, when you walk in to the casino there is an awful odor I can't identify it but it is not good.

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Helpful?
Thank Gabe E
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review

Gabe, thank you for your review of our hotel. We are sorry that the smoking odor affected your stay. We continue to look for ways to mitigate the odor. Thank you for your comments. We look forward to your return visit when we can do things right.

Woods Cross, Utah
Reviewed 6 October 2016

Restaurant has very good food. The hotel room was awesome!! Room was close to casino. Front desk was very friendly and pleasant. Live music is a huge plus!! My favorite place to stay when I am in Elko.

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Helpful?
Thank Crestliner09
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review

Thank you for choosing the Red Lion Hotel & Casino, Crestliner09! Glad to hear we did everything right during your stay. We very much appreciate your loyalty and look forward to your return visit! Thanks, Again!

Reviewed 5 October 2016 via mobile

Customer service was bad to be more exact the check in was OK but they only booked me for one night was suppose to be 2 nights so I called to have it fixed the lady at the front counter made it seem as though she had more important things to do I had to call several time before I...

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Helpful?
Thank Steven B
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review

Steven, I am very sorry that we didn't respond correctly over the issue of the wash clothes and towel. Toni, our Director of Hotel Operations should be contacting you about this and we will be making this right. Our sincerest apologies that your stay with us was marred. We look forward to your return visit, Steven.

Springfield, Illinois
Reviewed 1 October 2016

Nice room close to casino. Just what I needed.......not really. The front desk little lady was the best. When we got to our room, we discovered that there was a toilet issue. She apologized and upgraded us to a deluxe room, same price. We got coupons for $5 off the buffet, which wasn't very good except for the briquette. Free...

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Helpful?
Thank TechyD
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review

Thank you for choosing the Red Lion Hotel & Casino. We are glad to hear that our front desk staff was alert and on top of things to provide you with a room when you experienced a problem in your initial room. Thanks again for staying with us!

Carson City, Nevada
Reviewed 30 September 2016

Nice hotel casino, large rooms but the tub was pretty shallow. Good security, nice lounge with a fun band at night (playing during our stay). Starbucks in Casino which was nice for some morning coffee and a quick snack. Coffee shop food was ok for breakfast. Dinner restaurant was a bit pricey but food was good. Great coupons to go...

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Helpful?
Thank Greg H
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review

Greg, we very much appreciate your review comments. Many guests are happy that we have a Starbucks on property. Thanks for choosing the Red Lion Hotel & Casino. Please come back and stay with us again soon!

Nevada
Reviewed 25 September 2016

Had a great experience at this location. The room was top notch and the hotel staff was just as good. Had a king room. Safety was great with locked corridor doors from the adjacent casino after 10pm. Plenty of outside parking lot lighting gave peace of mind too. Plenty of surveillance cameras too. As for the room. Extremely quiet. New...

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Helpful?
1Thank ontheroadagainNevada
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review

We are so excited to hear that you had such a great stay with us! We are happy to hear that the room was super clean and that our staff looked out for you. It is nice to know that you appreciated our security and our surveillance departments working behind the scenes to provide for your safety and well being....

Fair Oaks, California
Reviewed 22 September 2016

I don't know why the reviews of this place are so good. Our room was a dump... it smelled bad, the furniture was worn, the towels smelled of bleach, the AC hardly worked, the bed sagged and the place looked it might have been a nice hotel... in 1957! We were only there one night but it was a long...

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Helpful?
Thank canton123
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review

We are sorry that you didn't have the best stay with us. We have a group of rooms that are more heavily discounted due to the fact that they haven't been refurbished yet. We do have tiered rates for rooms that are closer to the casino too. The next time you are in Elko, please ask to see our premium...

Redmond, Oregon
Reviewed 12 September 2016

Awesome place to stay. Good food and a great sports bar. Really clean place. And the balcony really added to the ambience. Very helpful staff. We didn't have a reservation but were able to get a room anyway.

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Helpful?
Thank Joanne F
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review

Joanne, thanks for choosing the Red Lion Hotel & Casino. Thanks for letting us know that you enjoyed your food and visiting our sports bar. Glad to hear that we had room for you. Come and see us again soon, Joanne!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Red Lion Hotel & Casino is Elko’s premier hotel and casino, offering comfortable accomodations, great amenities and endless entertainment. Whether you’re traveling for business or pleasure, we’ll make you feel right at home. Elko’s Red Lion Hotel & Casino features the finest accommodations available in northeastern Nevada. Enjoy plush, pillow-top beds, contemporary furnishings, wireless internet and more in our inviting guest rooms. We also have a fitness center, gift shop, seasonal pool and business center, so you have everything you need under one roof. ... more   less 

Additional Information about Red Lion Hotel & Casino

Address: 2065 Idaho Street, Elko, NV 89801
Region: United States > Nevada > Elko
Price Range: RM437 - RM562 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel & Casino 3*
Number of rooms: 222
Reservation Options:
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Also Known As:
Red Lion Hotel And Casino
Red Lion Hotel Elko
Red Lion Elko
Elko Red Lion
Hotel Style:
#1 Family Hotel in Elko
#3 Romantic Hotel in Elko
#4 Business Hotel in Elko
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Hotel & Casino staff and other travellers.
5 questions
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Questions? Get answers from Red Lion Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have stayed in their luxury rooms on the first floor and they are exquisite.”
 of 5 bubbles 754patriciap, 17 Feb 2017 | Read review
“Pet friendly”
 of 5 bubbles 546shirleyh, 28 Nov 2016 | Read review
“WiFi seemed to be better closer to the front desk, not sure if this is always the case.”
 of 5 bubbles BTraveler_81_11, 14 Nov 2016 | Read review
“No real room options when travelling with a pet. We were placed on the first floor, near the door, and totally pleased with our room.”
 of 5 bubbles DCII, 9 Nov 2016 | Read review
“We didn't room there, just for dinner.”
 of 5 bubbles bjstews, 17 Oct 2016 | Read review
5 of 5