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Residence Inn Las Vegas Henderson/Green Valley

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Residence Inn Las Vegas Henderson\/Green Valley
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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Lancaster, California
Reviewed 6 days ago NEWvia mobile

I stayed here recently on a business trip for a little over a week. Because all the regular rooms were booked up, I ended up in a two bedroom suite. The layout of the two bedroom suite is actually pretty nice. Entering through the front door, you're entering the kitchen/living room area with a bedroom with it's own bathroom on...

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Helpful?
Thank jeremiah4strings
Daniel S, Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Jeremuah4strings Thank you for your honest review although we impressed you with our service I'm very concerned on how you were treated by our housekeeping staff and I assure you that this will be addressed and that our housekeeping manager will take measures so that other guest won't experience the same inconvenience. Thank you again

Reviewed 1 week ago via mobile

This is a great location. All of the staff was extremely helpful. Elisa warm personality was great during breakfast! I would recommend a stay. Breakfast had great options and rooms were clean. Nightly mixer was nice.

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Helpful?
1Thank Emma W
Thomas U, General Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Emma W Thank you for your positive feedback we always welcome our guest inside view of the service we provide and delighted to hear that we made you feel cared for. Our staff will be made aware of your stay and I will personally tell Elisa about your comment.

Torrance
Reviewed 2 weeks ago

For over $600, we stayed in a two bedroom suite over Thanksgiving. While the staff was nice and friendly, the room we were in was really disappointing. Not only was the cover of the smoke detector hanging off the wall, but the sliding glass door in one of the bedrooms was cracked. There was toothpaste stuck to the shower curtain...

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Helpful?
Thank Susan J
Thomas U, General Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Thank you for the feedback, we will communicated your reported issues with the respected departments.

Temecula, California
Reviewed 2 weeks ago

From the moment we entered the property we were treated with graciousness. When we were greeted and told welcome to your home for the next few days, we felt everyone treated us like we were special. Every staff person greeted us warmly, any thing we asked for was taken care of cheerfully and quickly. At breakfast I was talking with...

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Helpful?
Thank jbleany
Daniel S, Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Jbleany Thank you for letting us know the we acknowledged you as part of our family and made you feel at home, it is extremely important to us that you felt at home and best of luck with your project we would like to know how it went.

New Rochelle, New York
Reviewed 2 weeks ago

After having a very bad experience at another hotel brand on the other side of town we decided to stay at this place. In hind sight, I wish we had come here first. Upon arrival we were greeted by a very courteous and helpful young woman named Echo, who checked us into our room and went over the property details....

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Helpful?
Thank travelelingJohn
Thomas U, General Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

TravelellingJohn We appreciate your feedback and are delighted that we restored your faith in the Marriott brand and mainly the Residence Inn, we always pride ourselves to provide the highest level of service and Echo is a prime example of that. Again we thank you and hope to see you back on your return Travels to Las Vegas

Davis, CA
Reviewed 2 weeks ago

The new design at Mariott properties lacks thought. No towel racks are just the start of ways we think they're trying to save money at the expense of the guest experience. Slowest wi-fi on the planet and the tech help hung up on us. The front desk staff line is "we're not techies" They should know how to connect to...

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Helpful?
Thank cynthk26
Daniel S, Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Cynthk26 We appreciate your genuine feedback and although it seems we have fallen short to provide you with the service you are use to all your concerns are being addressed. We are still making minor updates to the hotel some of which are our locks, the shelves that you mentioned as well as the sneeze guard in the breakfast area....

Houston, Texas
Reviewed 2 weeks ago

Warm welcome, Friendly staff, Good House keeping, Breakfast was Good. Overall it was a good experience. miniatures away from Las Vegas Blvd. I would recommend this hotel for a family stay. Friend office and Catering staff were friendly.

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Helpful?
Thank bin_zach
Daniel S, Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Bin_zach We appreciate your feedback and will make sure to share it with Housekeeping, Front Desk and our Breakfast staff

Reviewed 2 weeks ago via mobile

Very nice hotel and very friendly staff especially "Elisa" hostess for the breakfast time....very good service.... The rooms are nice and very clean. I required some tools to fix my laptop and it was provided on priority....enjoying my stay here

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Helpful?
Thank sibi t
Daniel S, Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Sibi T It is nice to see a review from our guest whom are still staying with us, Elisa is a exceptional host and a delight to work with. I'm very happy to hear that you enjoy your stay with us and as always we pride ourselves to provide the best service to our guest. Thank you again for your...

Reviewed 2 weeks ago via mobile

Elisa is one of the nicest people ever. She always has a big smile and gives the very best service. Definitely makes the stay worth while. She deserves some type of recognition or reward for her hard work as does the rest of the crew. The breakfast is always warm and tasteful. Thank you for everything.

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Helpful?
Thank Ramon Z
Daniel S, Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Ramon Z Thank you for the kind words and the review, we all feel the same way about Elisa she is a Tue ambassador for the Residence Inn and what we stand for. We pride ourselves on delivering the best service to all of our guest and thanks to Elisa who set the bar very high our staff in all...

Petaluma, California
Reviewed 3 weeks ago

appreciated the cleanliness and layout of the room. loved the snacks (popocorn) provided in basket in the room. regulating room temperature was easy and response of in-room unit was fast. breakfast was just the thing to start the day off right. looking forward to a reason to return!

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Helpful?
Thank Bill W
Daniel S, Manager at Residence Inn Las Vegas Henderson/Green Valley, responded to this review

Bill W Thank you for sharing your experience at the Residence Inn Las Vegas Henderson/Green Valley through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Get away from it all at the Residence Inn Las Vegas Henderson/Green Valley Hotel. After exploring the fabulous Vegas Strip, come relax in our Henderson hotel. Perfect for an extended stay, our hotel is located in a peaceful location, just a seven mile shuttle ride to The Strip, and a short drive to the famous Hoover Dam, Lake Mead and the campus of UNLV. You can relax at our outdoor pool and hot tub, cook out at our outdoor BBQ picnic area, or workout in our on-site fitness center. Enjoy our complimentary hot breakfast buffet and free hors d'oeuvre at our nightly Manager's Reception, offered Monday through Wednesday. Each of our extended-stay suites features a fully-equipped kitchen and separate living and sleeping areas. Business travelers will love our well-lit desks, ergonomically-designed chairs and free high-speed Internet. Come visit our pet-friendly Residence Inn Henderson NV Hotel and experience first-class service in the exciting Las Vegas area. ... more   less 

Additional Information about Residence Inn Las Vegas Henderson/Green Valley

Address: 2190 Olympic Ave, Henderson, NV 89014
Region: United States > Nevada > Henderson
Price Range: RM638 - RM1,228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Las Vegas Henderson/Green Valley 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Residence Inn Las Vegas Henderson/Green Valley Hotel Henderson
Residence Inn Henderson
Henderson Residence Inn
Residence Inn Green Valley
Hotel Style:
#10 Business Hotel in Henderson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Las Vegas Henderson/Green Valley staff and other travellers.
4 questions
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Questions? Get answers from Residence Inn Las Vegas Henderson/Green Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles SusanJ544, 26 Nov 2016 | Read review
“first floor accomodations will be appreciated when you don't find any elevators”
 of 5 bubbles billwD9199PP, 19 Nov 2016 | Read review
“340 is the best”
 of 5 bubbles blondur, 15 Nov 2016 | Read review
“Third floor rooms are the best”
 of 5 bubbles Niwot06, 9 Nov 2016 | Read review
“The hotel is right in the flight path for the airport. We didn't notice it too much unless we were outside.”
 of 5 bubbles W4887OHtims, 4 Nov 2016 | Read review
5 of 5
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