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JW Marriott Las Vegas Resort & Spa

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#45 of 264 Hotels in Las Vegas
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1,865 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Las Vegas Resort & Spa
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Showing 1,783: English reviews
Michigan
Reviewed 7 December 2013 via mobile

Had to attend business conference here. What a disappointment. I know smoking is allowed in casino but whole hotel smells of smoke. In the morning it was a ghost town. Couldn't find any staff to help with directions. Conference has no wifi. No wifi? Who does that? Room was colder than outside. Outside it was 40 degrees. These shortcomings were...

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Helpful?
3Thank Mills93
Anthony_JWFOM, Front Office Manager at JW Marriott Las Vegas Resort & Spa, responded to this review

Our objective is to provide a clean and fresh environment free of smoke as directed by Marriott’s culture and expectations. Your concerns are valid and I am sorry you had to deal with the smoke in the hotel and in the convention area. I understand your frustration and not wanting to stay here again; we have many options available to...

Salt Lake City, Utah, USA
Reviewed 5 December 2013

Well, where do I start. When you walk in you are hit with the smell of cigarettes. The front desk staff was nice enough. On our way to our room we had to walk past a dirty room service cart and a potty seat for the elderly or disabled. Our room was ok, but the furniture was old and a...

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5Thank 5starhippychick
Anthony_JWFOM, Front Office Manager at JW Marriott Las Vegas Resort & Spa, responded to this review

Thank you for the kind words about staff service, despite some service issues, condition and accommodation failings. I am sorry for the less then favorable stay experience. By sharing your encounters, it allows me/us to better address what our guests see and experience – I am grateful. Knowing these challenges, and doing what we need to do, I hope to...

Riverton, Utah
Reviewed 4 December 2013

We stayed at the JW Marriott with our family over Thanksgiving weekend. The minute we walked into the resort I knew we were in trouble, as it immediately reeked of smoke. Luckily our two rooms were far enough away from the casino that at least we didn't have the smell at night. We had planned on eating our Thanksgiving dinner...

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4Thank MSeeg90
Kevin G, Director of Room Operations at JW Marriott Las Vegas Resort & Spa, responded to this review

Thank you for your feedback and I’m terribly sorry your experience was not up to your expectations. Our casino and the restaurants adjacent to it like the buffet and cafe are patronized mainly by our local customers and I apologize for the smell of smoke. We truly do our best to minimize the smoke with special carbon filters and by...

Colorado
Reviewed 3 December 2013

their ventilation issues. The place reeks of cigarette smoke. The casino is far enough away from the Palms Tower that the hotel should not stink this badly. It was very unfortunate because I truly enjoyed most of my stay here and came back the following weekend. The Spa is phenomenal. I had my nails, hair and toes done. Christina in...

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Thank lorarose
Monrovia, California
Reviewed 2 December 2013

We stayed at the Palms tower this time and would not recommend if you like to gamble. It is just too far from the Casino. Very interesting that the Valet is at the Palms tower but the check in is in the Spa tower. Questionable service. We arrived and they put us in a room at the far end even...

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Thank Eugene N
Cincinnati, Ohio
Reviewed 2 December 2013

We booked our one night stay with the idea of being a way from the strip we first arrived in Las Vegas. We were looking forward to having the spa and the restaurants all in one place so that we could just relax. This resort does have a casino so we thought perhaps we would check it out as well....

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1Thank JudyS03
Orlando, Florida
Reviewed 1 December 2013

At the last minute I decided on a spa vacation for labor day weekend in the Vegas area. I chose this location because it was away from the strip that I have visited so often. Now, I travel often and when I walk in to a hotel and displayed proudly are hotel accolades and awards I will hold the establishment...

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3Thank dMoniqueRenee
Hanahan
Reviewed 26 November 2013

I was here for my son's wedding! I was pleasantly surprised to find everyone was so helpful and professional. It rained for my entire stay, but that's mother nature. The Resort did a fantastic job on moving the ceremony to an indoor venue. The ceremony was delightful and the minister did a fantastic job. The room was very comfortable and...

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Helpful?
Thank In2Lax
Kevin G, Director of Room Operations at JW Marriott Las Vegas Resort & Spa, responded to this review

In2Lax, Thank you so much for your kind comments, I will personally thank Denyse on your behalf - she is great! We hope you visit us again, and we look forward to having you back. Kevin

Richmond, va
Reviewed 23 November 2013

We were here for business and although it was off the strip, it was absolutely beautiful. Everyone was very professional. The meeting area was away from the casino and was set up nicely for our group of over 150. The room was fantastic and much nicer than I thought it wouLd be. The grounds are beautiful!

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Thank techgmu
Hellertown, Pennsylvania
Reviewed 21 November 2013

I stayed at this hotel for a conference for work and I felt like I was on vacation the whole time (felt a little guilty!). My room had absolutely gorgeous mountain views and the bathroom was the size of my bedroom at home - complete with Jacuzzi tub. The one evening I was able to open up the French doors...

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Helpful?
Thank Angela A
Kevin G, Director of Room Operations at JW Marriott Las Vegas Resort & Spa, responded to this review

Angela, Thank you very much for the kind review, I agree we have the best views of the mountains in the city. I'm pleased to hear you loved our jacuzzi tub and the oversize bedroom. We look forward to having you back! Kevin

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Allow JW Marriott Las Vegas Resort & Spa, with its discreet elegance, to set a new standard for luxury in Las Vegas. Only 20 minutes from the Las Vegas Strip, situated on 50 acres of lush garden landscape, this resort offers an impressive range of premium amenities and outstanding service. Relax in spacious guest rooms, which were just renovated, before indulging in one of 10 restaurants. Take a refreshing swim in the expansive outdoor pool with cascading waterfalls, pamper at Spa Aquae, or enjoy the excitement of Rampart Casino. In addition, our prime hotel location places you steps TPC Las Vegas, Red Rock Canyon and downtown Summerlin with great shopping and dining. Visit the JW Marriott Las Vegas Resort & Spa for a unique Las Vegas experience. ... more   less 

Additional Information about JW Marriott Las Vegas Resort & Spa

Address: 221 N Rampart Blvd, Las Vegas, NV 89145-5722 (Formerly JW Marriott Las Vegas Resort, Spa & Golf)
Region: United States > Nevada > Las Vegas > Summerlin
Price Range: RM833 - RM1,234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Las Vegas Resort & Spa 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Jw Marriott Las Vegas Resort, Spa And Golf
Jw Marriott Las Vegas Resort, Spa & Golf Hotel Las Vegas
Las Vegas Marriott
Hotel Style:
#16 Green Hotel in Las Vegas
#18 Casino Hotel in Las Vegas
#22 Luxury Hotel in Las Vegas
#24 Spa Hotel in Las Vegas
#33 Romantic Hotel in Las Vegas
#40 Business Hotel in Las Vegas
#44 Family Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Las Vegas Resort & Spa staff and other travellers.
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Questions? Get answers from JW Marriott Las Vegas Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor, View to the mountains away from the courtyards”
 of 5 bubbles mastiffdad, 19 Feb 2017 | Read review
“Rooms are quite large having jacozy etc”
 of 5 bubbles 301deepaks, 14 Feb 2017 | Read review
“Rooms overlooking the pool or courtyards are the best.”
 of 5 bubbles KikiJoe, 13 Feb 2017 | Read review
“Request the main tower, not the Palms”
 of 5 bubbles 305DavidJ305, 8 Feb 2017 | Read review
“All rooms seem great, some outside rooms have better views”
 of 5 bubbles Lanetrowell, 8 Feb 2017 | Read review
5 of 5