the palms is AMAZING. it's so newly refreshed and the rooms are sooooo luxurious!!! we felt like royalty. Staff was so friendly and the air quality walking around was so great! every single restaurant was AMAZING. we stay here always because of the food and rooms, always the best experience. the luxurious feel is the best. Serrano vista cafe and mabels are our favorite! we have so much fun here and it's the only place we'll stay now. everything exceeded our expectations!!! :)
Fantastic steak and lobster! Pleasantly surprised:) the gnocchi compared to Little Italy in San Francisco and the scalloped potatoes were so creamy and cheesy😋. We were walking by after leaving Caesars, came into the bar and stayed for dinner and so happy that we did!
First time staying at Palms since the remodel. Huge improvement and great experience. My was our floor supervisor and Rozina was our dealer most of the evening and they were fabulous, fun and professional. We will definitely be coming back given how great the time was with our guys trip.
Attended a special event at The Palms. It was spectacular! I could tell the staff supporting the event was having a great time as well. They were gracious and provided service with a genuine smile. Bright, beaming smiles from Christine, the banquet cocktail server.
My wife and I recently spent our 18th wedding anniversary in Las Vegas. On a whim, we decided to renew our vows and get married again. On our drive in, we called ahead and had the great fortune to speak with Raquel Caldo in concierge. We asked her advice about wedding chapels and she went above and beyond to help us locate the right venue to renew our vows. When we checked in to our room my wife and I were surprised to find a fruit platter and bottle of champaign with a lovely wishing us many happy years to come. She made our wedding anniversary memorable. My wife and I are good for another 18 years. We truly enjoyed our stay, The food choices, service, and cleanliness were outstanding. We now have a destination and home base whenever we go to Las Vegas.
We’ve been in palms hotel and casino twice and had an awesome experience and really good time. Staffs were really nice, free 2 packs of cigarettes/day with membership when you play. I really enjoyed my stay and gambling in this place.
Ken was welcoming and accommodating upon check-in. He is knowledgeable on what he do and makes a great guest connection. He even made suggestions on places to go in Vegas. Great people and cozy room. Definitely coming back to Palms hotel next time we visit Vegas again.
Every time I come to the Palms always have such a great experience with the front desk team, especially Hannah, who works late and is so accommodation to all of my needs. It is such a pleasure to have a conversation with her as I am gambling and enjoying my time at the Palms.
Sensational hotel, truly warm, friendly and professional staff who always went one step further to ensure our stay was completely memorable. Magnificent rooms in the Fantasy tower, great restaurants especially Scotch 80 and a pool you won’t want to leave….
We loved our experience at Palms! All of the staff were hospitable and professional. Rooms were spacious, clean, and had great views of Vegas. Restaurants in the hotel had great food with lots of variety. The best thing about Palms is its resort pool. Poolside staff were excellent and both pools are large with plenty of seating options to lounge on. Seriously the best pool out of all of the hotels on the strip!