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The hotel is located on what seems like a highway. There is absolutely nowhere to walk around it. Our room was ok, not fancy, but comfortable, with a great bed and a fine bathroom.The lobby is pleasant, but the AC was too high: we were...More
Response from Saul C, Manager at Renaissance Las Vegas HotelResponded 2 weeks ago
Thank you for your response and providing valuable feedback.We greatly appreciate your loyalty and very happy to hear that you enjoyed our room features. We also see that we have missed several service opportunities in our food and beverage outlets and do beg your...More
We were booked as a group for a convention.
Breakfast was invluded, yet you have to sign an invoice every morning which was billed again, only to be refunded later... DO NOT SIGN FOR BREAKFAST IF INCLUDED IN YOUR ROOM RATES. Rooms were clean on...More
The Renaissance Hotel is a reliable Marriott Brand that doesn’t usually disappoint. This hotel’s staff made the experience for me. The rooms are a little in need of upgrading I think, but it’s got a great location and good amenities. This hotel allows you to...More
Very conveniently located to the Convention Center Monorail station, making it easier to get to the strip. We bought a multi-day pass and used it quite a bit. It's on a street parallel to the strip so it's not close to any of the "touristy"...More
Response from Saul C, Manager at Renaissance Las Vegas HotelResponded 7 April 2018
Thank you for your response and providing valuable feedback.We were happy to hear that you enjoyed our location near the monorail system and destination amenities. We also see that we have missed several service opportunities and do beg your pardon for the issues you...More
Hotel is beautiful and most of the staff are happy to see you stay with them. Service in the bar not great. 3-4 bartenders all having good time chatting instead of taking care of customers. Food in the morning in the ex club is sub...More