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The Palazzo Resort Hotel Casino

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The Palazzo Resort Hotel Casino
The Palazzo Resort Hotel Casino
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14,652 Reviews from our TripAdvisor Community

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Showing 13,664: English reviews
Spring, Texas
Reviewed 6 May 2015

Went back to the Palazzo for 6th trip in 14 months. Don't know why anyone would ever stay anywhere else. This is the best hotel and casino in Las Vegas. The resort itself is extremely beautiful and the staff just can't be beat. Cher Fox was working the front desk and was so personable and friendly that I had to...

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Helpful?
1Thank Danny P
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Danny P, Thank you for sharing your feedback on TripAdvisor. I appreciate your review providing so many details and insights. I appreciate your thoughtful review and concern to advise fellow travelers of the tips, locations and moments that made your stay so memorable and special. I am pleased you enjoyed your stay, and we all look forward to welcoming...

Montreal, Canada
Reviewed 6 May 2015

The Palazzo Hotel is a fabulous hotel. We loved it! It's one of our favorite on the strip. Conceirge service very good and knowledgeable. Definitely staying at The Palazzo next time around! Joanne from Montreal

Review collected in partnership with Amoma.com
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Helpful?
Thank joannep867
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear joannep867, Thank you for choosing The Palazzo as host for you in Las Vegas during your California/Nevada trip. I am very happy to know you enjoyed the services by our Concierge team as well as becoming one of your favorite on the strip. We look forward to hosting you again in the future. Kind regards, Roi Ebalo Hotel Manager...

Tracy, California
Reviewed 5 May 2015 via mobile

Best part of this hotel is the staff. Everyone (with one minor exception at the parking area upon arrival) is thoroughly professional, courteous, friendly and prompt. Check in was flawless - staff was readily available to ensure no wait time. Luggage arrived promptly to room. The room was fantastic - sunken living room is s nice feature. Only issue was...

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Helpful?
1Thank MissScarlett56
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear MissScarlett56, Thank you for staying with The Palazzo on your recent stay in Las Vegas. I am pleased to know that you enjoyed our unmatched guest service standards as well as our luxurious suites. I look forward to welcoming you back on your next visit to The Palazzo. Kind regards, Roi Ebalo Hotel Manager – Guest Relations

tucson
Reviewed 5 May 2015

Beautiful room in a beautiful hotel. We stayed on the Prestige Level and the service was excellent. We enjoyed the use of the Prestige Lounge for breakfast and nightly cocktails with appetizers. The Canyon Ranch Spa, pools and restaurants were all exceptional. Definitely will be back for another stay soon

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Thank MichaelTUS
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear MichaelTUS, Thank you for sharing the details of your exceptional stay with us at The Palazzo. I am very happy to know that you enjoyed Prestige at The Palazzo. Prestige has been created with high levels of service and superior guest experience in mind, so I am very happy to know that is exactly what your experience was. We...

Breinigsville, Pennsylvania, United States
Reviewed 5 May 2015

This place is nice, but definitely not worth the price we paid for it. The room is quite big, but I was surprised to see no coffee pot in the room. Plus they did not tell us about the program they have where you get a card and get points for gambling and discount in merchandise at the hotel. We...

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Thank Analu777
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Analu777, Thank you for sharing the feedback of your recent stay with us at The Palazzo. I apologize that you do not feel the stay was worth the price and for failing to exceed your expectations. We strive to provide our guests with world class experiences and superior room accommodations, so I am sorry to know that we failed...

Portland, Oregon
Reviewed 5 May 2015

I have stayed here before and this is a great hotel. Huge room, quiet and great beds. I am given the choice to stay here or the venetian for this event and I always choose the palazzo! Check in was easy and my room was perfect every night.

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Helpful?
1Thank ryanpeg
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear ryanpeg, Thank you for sharing such kind words and positive feedback on Trip Advisor! We truly appreciate your thoughtful review and are pleased you enjoyed luxurious suite as well as selection of gaming on the casino floor It was my pleasure to share your positive comments with our team members. They truly appreciate hearing from satisfied guests like you,...

New Jersey
Reviewed 5 May 2015

It all worked. Check in was painless and quick, room was ready - and is quite extravagant. I have been on no smoking floors before and could smell tell tale odors. This was truly no smoking. Ventilation in casino was good. My only gripe is that it was so cold (and I like the cold( I actually had to wear...

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Helpful?
1Thank CGW52
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear CGW52, Thank you for choosing The Palazzo as your host resort for your recent visit to Las Vegas. I am pleased to read that your visit here with us was a memorable one for you will be returning. We look forward to hosting you again in the near future. Kind regards, Roi Ebalo Hotel Manager – Guest Relations

Amarillo, Texas
Reviewed 5 May 2015

Friendly/fast check-in. Easy access to speedy elevators. Spacious well appointed suite with (my fave) television in the large bathroom with separate sinks and shower and tub. Sitting area with view of the strip and good bed with good linens. Remote control curtains are a nice touch as is the extra seating area. No complaints...but a refrigerator for beverages and a...

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Thank HHaappyy
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear HHaappyy, What a pleasure to learn that you had an amazing stay with us! Thank you for not only sharing your experience with us but for providing such a detailed write up of your visit. Comments and suggestions like yours allow us to continue our strides towards memorable and one-of-a-kind experiences for our guests, so I do appreciate you...

Wollongong
Reviewed 5 May 2015

The first thing I would say about this amazing hotel is that the Staff are FANTASTIC!! Nothing was too much trouble, breakfast is delivered with style when you request it. When checking out our car was not ready, they let us stay until it was 1 p.m. checkout. Anything you want, you get it! So American! We saw Frank the...

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Helpful?
1Thank WollongongSheila
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear WollongongSheila, Please allow me to personally thank you for taking the time to share your experience with us. I am so glad that you have allowed my team to welcome you and provide you with our unmatched guest service. Thank you for the wonderful insights that you have shared and for allowing us to be a part of your...

Reviewed 5 May 2015 via mobile

My partner booked the Romance Package for my birthday and it was absolutely the best....I was in Vegas last year for a birthday and swore I wouldn't be back but the Palazzo totally changed my mind. The hotel was just beautiful and our room was ready when we checked in even though we arrived earlier than expected. The staff was...

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Helpful?
Thank Neici D
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Neici D, Thank you for taking the time to provide positive feedback in regards to your recent stay with us. I am happy to read you enjoyed your visit with The Palazzo and that we able to provide you with a stay great enough to reverse your stance on Las Vegas. I look forward to the opportunity to welcome...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Palazzo Resort Hotel Casino

Address: 3325 Las Vegas Blvd South, Las Vegas, NV 89109-1414
Region: United States > Nevada > Las Vegas > The Strip
Price Range: RM915 - RM2,199 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Resort Hotel Casino 5*
Number of rooms: 3025
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Travelocity and Jetsetter so you can book your The Palazzo Resort Hotel Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palazzo Hotel Las Vegas
Palazzo Las Vegas
Palazzo Hotel Las Vegas
Hotel Style:
#4 Business Hotel in Las Vegas
#4 Casino Hotel in Las Vegas
#4 Family Hotel in Las Vegas
#5 Green Hotel in Las Vegas
#6 Romantic Hotel in Las Vegas
#6 Luxury Hotel in Las Vegas
#6 Spa Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from The Palazzo Resort Hotel Casino staff and other travellers.
172 questions
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Houston, Texas
3 months ago
Toronto, Canada
San Diego, California, United States
over a year ago

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Questions? Get answers from The Palazzo Resort Hotel Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing west have wonderful mountain views”
 of 5 bubbles psychcity, 21 Feb 2017 | Read review
“Room of Strip is best, not the back room.”
  • The Strip View
 of 5 bubbles clark603, 18 Feb 2017 | Read review
“Don't stay for more that 2 nights unless you like to make your own bed!”
 of 5 bubbles GuntherKap, 18 Feb 2017 | Read review
“Best views hotel in totality”
 of 5 bubbles mason2019, 17 Feb 2017 | Read review
“I was on the 28th floor and never heard any noise from anyone else.”
 of 5 bubbles Laurie727, 15 Feb 2017 | Read review
5 of 5