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Palms Place Hotel and Spa

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2,339 Reviews from our TripAdvisor Community

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There are newer reviews for Palms Place Hotel and Spa
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Showing 2,116: English reviews
Reviewed 2 weeks ago

Room was beautiful, fireplace did not work and the ice maker was not turned on prior to our arrival. This casino has changed a great deal, it is dead now. Came back from the strip at 1am and there was nobody gambling. There were two food options open at 1am, McDonalds and Cronic Tacos, Cronic tocos was delicious. We also...

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Helpful?
Thank Monique S
Management response:

Dear Monique S, Thank you for the feedback, we will discuss your review with our teams for any needed improvements and we hope to welcome you back! (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

Saint Louis, Missouri
Reviewed 5 weeks ago

We were in town for a wedding during Valentine's week. We arrived to the hotel around noon on a Monday and were able to check in right away. We flew in with the bride and groom and the hotel allowed us to be on the same floor as them. We also received a city view, which was very nice. The...

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Helpful?
Thank Tina M
Management response:

Dear Tina M, Thank you for leaving us a review from your recent visit. We are pleased to know the overall accommodations met your needs and we hope to welcome you back! (Shelby.Masacek@Stationcasinos.com) Best Regards, Shelby M

Seattle, Washington
Reviewed 18 February 2017

This is such a great hotel, I'd really recommend it. The rooms are very big and you can get a beautiful view of Vegas at night if you live on one of the higher floors. The service is incredibly fast, the hotel is quiet and clean, and it's definitely one of the best hotels I've ever been to.

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Helpful?
Thank Amy L
Management response:

Dear Amy L, I appreciate the wonderful feedback you have provided us! I am thrilled to hear you found the accommodations and service to be exceptional! Please let us know when you are planning your next visit! (Shelby.Masacek@Stationcasinos.com) Best Regards, Shelby M

Dubai, United Arab Emirates
Reviewed 16 February 2017 via mobile

Great huge rooms ( looks more like one bedroom) with full kitchen, amazing view from the balcony. We stayed on 20th floor. Loved the huge bathroom too. Would definitely stay there again. Only down side when we came for check in there was only one receptionist, and it was quite busy, so you had to be on a big line...

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Helpful?
Thank dubai_palm
Management response:

Dear dubai_palm, Thank you for providing us with overall positive feedback from your visit. We hope to welcome you again! (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

New York City, New York
Reviewed 15 February 2017

Starting from check in, the room was not ready but we got there around 11am so we knew and understood the rooms were not going to be available being that check in was at 3p. So we waited in the Lobby. Frank who was checking us in, told me that he will send a text as soon as a room...

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Helpful?
1Thank DeltaFly365
Management response:

Dear DeltaFly365, Thank you for providing us with a detailed review from your visit. Although I am pleased to know that you found the overall accommodations to meet your needs, I do sincerely apologize for any service shortfalls you may have experienced. Should you plan on visiting us in the future, we hope to have the opportunity to welcome you...

Longueuil, Canada
Reviewed 13 February 2017

Second time at Palms place we chose to get the ungrade for a suite. Jacuzzi in the room, large living room 4 seats side kitchenette table, large fridge, oven, dishwasher, washer/dryer. One large bathroom and a second small one. Lots of spaces for your clothes. What a view of the strip from the 52th floor..... The hotel is of the...

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Helpful?
1Thank danicknancy
Management response:

Dear danicknancy, Thank you for leaving us positive feedback from your visit. Please let us know when you are planning a return trip! (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

Livermore, California
Reviewed 3 February 2017

The hotel is far off of the strip, but provides shuttle service from morning until about 8pm to Caesar's Forum. Valet Parking is free and they were easy and fast (tips only). The rate was good, room spacious and clean and the check in desk accommodated my request for a lower floor room. We were in the Ivory Tower. Downside...

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Helpful?
1Thank loslofutura
Management response:

Dear loslofutura, Thank you for taking the time to provide us with detailed feedback from your recent visit. I am pleased to hear the overall amenities and service met your expectations and we look forward to welcoming you back on your next visit. (Shelby.Masacek@Stationcasinos.com) Best Regards, Shelby M

Alhambra, California
Reviewed 30 January 2017

This hotel is about 2 miles from Bellagio, which is not that far. It offers great view and reasonable pricing. I booked three rooms for a one night stay. However, 2 of 3 rooms has drainage problems. RM10115 and 10117. The sink in these two room takes hours to drain after wash hands. There were hair in the shower, some...

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Helpful?
Thank lovekangaroo
Management response:

Dear lovekangaroo, Thank you for the feedback. While I am pleased to know you found the value to meet your needs and the view to be enjoyable, I do apologize for any inconvenience you experienced with the room condition. Your feedback will be forwarded for any needed improvement and I hope that we will have the opportunity to welcome you...

San Diego, Texas
Reviewed 29 January 2017 via mobile

I had an absolutely terrible experience during our recent stay with the front desk. The gentleman I dealt with had no interest in helping us resolve our situation. We requested a new mattress for the pull out bed after discovering how incredibly filthy it was in addition to being completely saggy. It's a pull out bed, so we knew it...

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Helpful?
Thank aaronsgirl00
Management response:

Dear aaronsgirl00, Thank you for reviewing your experience from your recent visit. I would like to extend my apologies for any unnecessary discomfort you may have endured, please know that we strive to provide our guests with an enjoyable and memorable experience and we will review your comments for any needed improvement. Please feel free to reach out to me...

Reviewed 28 January 2017 via mobile

I've read some terrible one or two star reviews (I focus on reading them as they are much more critical and specific about potential issues you may experience) about Palms Place and it has become obvious that if you do your research ahead of time, you can limit most of the likelihood of having a negative experience. Pay attention to...

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Helpful?
5Thank Chip N
Management response:

Dear Chip N, Thank you for providing us with a positive review from your recent visit. We look very forward to welcoming you back! (Shelby.Masacek@Stationcasinos.com) Best Regards, Shelby M

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Palms Place Hotel and Spa is a full service boutique hotel. Comfortably removed from the non-stop action of the Palms casino, this tower is a study in elegance and relaxation.From the high-end accommodations to Simon Restaurant, Drift Spa and Rojo Lounge, Palms Place feels more like a home than a hotel. ... more   less 

Additional Information about Palms Place Hotel and Spa

Address: 4381 W Flamingo Rd, Las Vegas, NV 89103-3903
Region: United States > Nevada > Las Vegas
Price Range: RM438 - RM1,258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palms Place Hotel and Spa 4*
Number of rooms: 599
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, getaroom.com, Priceline, Travelocity, Prestigia, Despegar.com and Jetsetter so you can book your Palms Place Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palms Place Hotel Las Vegas
Palms Place Las Vegas
Hotel Style:
#31 Spa Hotel in Las Vegas
#31 Luxury Hotel in Las Vegas
#31 Casino Hotel in Las Vegas
#54 Business Hotel in Las Vegas
#61 Romantic Hotel in Las Vegas
#61 Family Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Palms Place Hotel and Spa staff and other travellers.
33 questions
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Questions? Get answers from Palms Place Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to see the penthouse first before you pay for it so you are not disappointed when you get in there”
  • watch your step! glass
  • terrible! Penthouse D
  • dent in the door!
  • they made us check in after 3pm because the maids have to take their time cleaning.!! clearly no
  • the palms place penthouse D this is unaccecptable considering i payed 500 dollars
 of 5 bubbles 660alexaa, 24 Mar 2017 | Read review
“Awesome views all the way around!!!”
 of 5 bubbles 950rodolfog, 13 Mar 2017 | Read review
“Skytube at 2nd floor goes to Casino”
 of 5 bubbles bettergolf, 13 Mar 2017 | Read review
“Higher floors have a best views.”
 of 5 bubbles P2942JKmaryp, 12 Mar 2017 | Read review
“quiet all around”
 of 5 bubbles 593moniques, 9 Mar 2017 | Read review
5 of 5