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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
Atlantis Casino Resort Spa
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4,087 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis Casino Resort Spa
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Showing 4,039: English reviews
Reno, Nevada
Reviewed 1 week ago NEW

I had the greatest time ever I will be going back in a couple weeks the service was the best I've ever had from the gambling to the bars to the nightlife it was a great time also the restaurant's were top notch the rooms were excellent

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Helpful?
Thank paulyh64
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Reviewed 1 week ago NEWvia mobile

I travel to Reno every month (for a week) as part of my job. Initially when I began traveling to Reno, I tried all the different resorts/hotels. Stayed at The Nugget, Peppermill, GSR, Sands, & Atlantis. My favorite, hands-down, is The Atlantis! Decor and facilities are current and up-to-date (unlike The Nugget and The Sands). Extremely friendly staff (unlike at...

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Helpful?
Thank Wally S
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for continuing to choose Atlantis Casino Resort Spa as your resort of choice in Reno and I look forward to welcoming you back in the near future!

Sacramento
Reviewed 1 week ago NEW

From the bellman to room service was spectacular. We were very impressed with the quality of the decor and the bed, as well as the optional premium pillows. The buffet is also top notch. We will definitely be back soon.

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Helpful?
Thank K204GBdanielm
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your phenomenal experience at Atlantis Casino Resort Spa and I look forward to having you as our guests again very soon!

Napa
Reviewed 1 week ago

All was very good until I checked out and as you can read in room tip section I didn't appreciate the surprise extra money I was charged. I have stayed here numerous times and never has this happen. The room, service, cleanliness, location, sleep quality, and rooms were excellent.

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Helpful?
1Thank Judy W
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am sorry about any miscommunication regarding your charges. I would like an opportunity to speak with you about this. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

Reno, Nevada
Reviewed 1 week ago

I love it I enjoyed my stay I will come back to stay it agan I hope I have a good time i enjoy the stay and more. Love the room and nice and clean. No problem with the room.if I knew you had a swimming pool in door I would if bring my swimming suit

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Helpful?
Thank F72SZcindy
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your pleasant experience at Atlantis Casino Resort Spa and I look forward to welcoming you back very soon!

San Carlos, California
Reviewed 1 week ago

I did not actually stay at this hotel because I was upset about their website bait and switch room rates. Their web site showed a 25% discount for tower room room rates after February 1. It did identify black-out dates, but I was not going to stay on a date that was blacked-out. I logged in with my account, entered...

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Helpful?
2Thank ken R
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

We appreciate your feedback regarding your recent experience with our Reservations Department. I am sorry for what occurred. However, I assure you, our business is not based on these practices. I would like an opportunity to obtain more information from you so I can personally investigate this incident. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward...

Reviewed 1 week ago

I walked in via valet. Was greeted by Mani and Angela at the Front Desk. They were both very nice and approachable. As I had never been to the property they welcomed me had some small talk then I was off to room. My overall stay was great, I'll be back for sure...forgot to get my players card :( I'll...

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Helpful?
Thank Joshua C
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Reviewed 1 week ago via mobile

I stayed at GSR the first night and then Atlantis the second. Wish I had extended at GSR. Atlantis is super cheesy and dated. The place smells like smoke (everywhere) and the restaurant options sucked. Contrasted to the GSR, not even comparable. I don't understand how people liked this place. Room had elevators shooting past the window. The casino feels...

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Helpful?
Thank Brent F
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am sorry that your experience wasn’t to your satisfaction. I would like an opportunity to speak with you about this. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

California
Reviewed 1 week ago

I have to say, I think the best up-scale casino in Reno. I was blown away by the Peppermill remodel a few years ago, but the smoke issue there kept me from truly appreciating the casino. The Atlantis doesn't have the smoke issues, and the the lower table limits that make me want to gamble on a Fri/Sat night. Nothing...

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Helpful?
Thank lovemonk
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Opp
Reviewed 1 week ago via mobile

My husband and I stayed at the hotel for our honeymoon. Even in a hotel as large as the atlantis their attention to detail was perfect. We ordered champagne to the room on arrival and they added strawberries and flowers just because. We also spent 5 hours in the nicest we have ever visited. The only negative about the spa...

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Helpful?
1Thank Robin L
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your momentous occasion. I am elated that your experience was most memorable. I look forward to having you as our guests again very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: RM374 - RM1,167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, HotelsClick, Hotels.com and Jetsetter so you can book your Atlantis Casino Resort Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Hotel Style:
#1 Casino Hotel in Reno
#1 Luxury Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Spa Hotel in Reno
#2 Family Hotel in Reno
#2 Business Hotel in Reno
#2 Romantic Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
37 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was comfortable and restfull....”
 of 5 bubbles Vernj49, 14 Feb 2017 | Read review
“Check out the premium pillows available upon your arrival by request.”
 of 5 bubbles K204GBdanielm, 13 Feb 2017 | Read review
“Don't book in the first place.”
 of 5 bubbles kenR401, 12 Feb 2017 | Read review
“Nice room on the 16th floor”
 of 5 bubbles X6248TFjohnd, 7 Feb 2017 | Read review
“I stayed in the concierge tower which had been recently remodeled.”
 of 5 bubbles Julskihl, 1 Feb 2017 | Read review
5 of 5