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Atlantis Casino Resort Spa

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#1 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
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3,930 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis Casino Resort Spa
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Showing 3,883: English reviews
Level Contributor
16 reviews
Reviewed 6 days ago NEW

The casino and hotel are clean and well kept but that's the high points of the place. The valets are slow and disorganized. The front desk told two members of our party that their room would be ready at 3pm for occupancy when they checked in, at 6 pm when the other half of the group checked in and occupied... More 

Helpful?
Thank James A
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am sorry that your experience was not to your complete satisfaction. I would like an opportunity to speak with you about this. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon. More 

Powell Butte, Oregon
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 days ago NEW

Recently went to Atlantis with friends on a spur of the moment 'Road Trip' from Central Oregon...my husband and I are not gamblers but I got into the slots and we had an awesome time! Our friends won lots of money so they had fun too. The Casino and Hotel are beautiful and the service was fabulous! Looking forward to... More 

Helpful?
Thank OuttaDodge2012
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from Oregon to visit Reno and Atlantis Casino Resort Spa. I am elated that you all had a memorable experience. I look forward to welcoming you back to Atlantis Casino Resort Spa very soon! More 

Shingletown, California, Usa
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 week ago NEW

I hadn't stayed here for many years, but was looking forward to returning. The Atlantis was always my favorite place to stay in Reno. The hotel rooms have been remodeled since my last visit, and I like the updated look. The room was great. Modern, very clean and comfortable, and quiet. There was a large screen TV and the wi-fi... More 

Helpful?
Thank SkateSand
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your detailed review of Atlantis Casino Resort Spa. I am pleased that you and your husband enjoyed your overall experience. I look forward to welcoming you back in the near future! More 

Los Angeles, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

I love this place so much! When I lived in Reno i would go to the beautiful restaurant once a week! This restaurant has amazing service and 5 star food! For dessert I love the banana split, they make it right in front of you and it's delicious!!! I really recommend coming here for the hotel which has nice rooms... More 

Helpful?
Thank SeannaPereira
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for recommending Atlantis Casino Resort Spa and sharing your wonderful comments. I look forward to welcoming you back very soon! More 

San Ramon, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

I stayed here for business for 6 nights. I did not like this hotel - the worst experience I had. This hotel is supposed to be 4 star hotel, but I see many issues, compared to others. 1. When I checked in, the receptionist asked me if I want to upgrade the room with refrigerator and microwave oven for $17... More 

Helpful?
1 Thank jlee5678
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am disappointed that your experience was not at the level we are accustomed to providing our guests. I would like an opportunity to speak with you about this. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward... More 

Brentwood, California
1 review
Reviewed 1 week ago

Wonderful Casino Hotel to spend for gambling and great restaurants to chose from. Never have to leave unless there is a need to site see and shop for items not located in the hotel. Great casino and food chooses.

Review collected in partnership with this hotel

Helpful?
Thank Betty D
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your pleasant review of Atlantis Casino Resort Spa and I look forward to having you as our guest again in the near future! More 

El Sobrante
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We had a great girlfriend getaway... I locked myself out of my room, and the locksmith was so wonderful... he made us laugh about other guest locking themselves out of their rooms, so, I didn't feel so silly for doing it... our rooms were great too!!

Review collected in partnership with this hotel

Helpful?
1 Thank Virginia M
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon! More 

Los Angeles, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

What a nice surprise. World class, professionally run, and friendly as all get out. The hotel itself, the casino, the room, and the best hotel restaurants. Don't miss the "social hour" in the restaurant/bar up on the mezzanine level. We'll be going back.

Review collected in partnership with this hotel

Helpful?
Thank mmislove
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future! More 

S.F.
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

Black jack tables very friendly, and the oyster bar is a great touch overlooking the road. Food was great and the number of bars was a pleasant surprise. The indoor pool was great because of the cold weather outside in November and the Sports book area was one of the best I've seen!

Helpful?
Thank S_f_Jack
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing the highlights of your stay at Atlantis Casino Resort Spa and I look forward to welcoming you back very soon! More 

Reno, NV
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

My sister and I stayed at the Atlantis for a little getaway. We enjoyed a little gambling and the spa was amazing--as always. Our room was comfortable, however although we were in a non-smoking room we could still smell cigarette smoke coming though vents and the heating/AC unit; enough to make our hair smell like smoke. The Atlantis did a... More 

Helpful?
Thank RenoTravelCritic
atlantiscasino, Director of Resort Experience at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your recent retreat. I am pleased you enjoyed our award winning spa and casino. Please know that our resort fee includes a variety of services and amenities such as access to our Cardio Theater and Fitness Center, premium WiFi access and use of indoor and outdoor pools and whirlpool spa to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: RM400 - RM1,196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cancelon, Odigeo, Hotels.com, Orbitz, HotelsClick and Jetsetter so you can book your Atlantis Casino Resort Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Hotel Style:
#1 Top resorts Hotel in Reno
#1 Casino Hotel in Reno
#1 Green Hotel in Reno
#1 Spa Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
#2 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
36 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None it was great”
 of 5 bubbles gabino_made21, 30 Nov 2016 | Read review
“Check the ceilings for dried nasal mucus (boogers) :)”
 of 5 bubbles vince2mary, 28 Nov 2016 | Read review
“For our personal request...we always insist on even numbered rooms, close to ice machine. And Atlantis has obliged every time. We have no personal friends or family that works there, but we have acquainteses we see and know by name. Prior to staying at Atlantis, we stayed at Silver Legacy. We have had Champagne Brunch at Legacy, Eldorodo and Atlantis.”
 of 5 bubbles 967jimg, 28 Nov 2016 | Read review
“We liked having a room where we could see our RV...sounds silly but it was reassuring.”
 of 5 bubbles OuttaDodge2012, 28 Nov 2016 | Read review
“Bed and pillows are very comfortable. Room service is always above our expectations. Always looking forward to our next stay.”
 of 5 bubbles BettyD961, 22 Nov 2016 | Read review
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