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Atlantis Casino Resort Spa

Orbitz.comUS$69*
View Deal
#1 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$92*
US$69*
US$70*
US$92*
US$69*
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Atlantis Casino Resort Spa
Atlantis Casino Resort Spa
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4,475 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis Casino Resort Spa
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Showing 4,425: English reviews
Reviewed 18 July 2016

My wife and I recently stayed for two nights at the Atlantis Casino. We were upgraded to a beautiful room with a bar. We heard no outside noises all night. We ate at the Purple Parrot twice and it was excellent both times. All of the staff were so friendly and helpful. We will be back at the Atlantis every...

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Helpful?
Thank loveatimgout
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your phenomenal experience at Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future!

Surprise, Arizona
Reviewed 18 July 2016

After all the glowing reviews on Tripadvisor, plus 4 diamonds from AAA, we expected a really amazing hotel experience. Perhaps if we had used the spa and the casino we might have agreed. But our room was just an average hotel room, and not even that large (we had a larger room in Japan). The bathroom was showing wear, and...

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Helpful?
Thank ALT44
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa while visiting Reno. I am disappointed that we did not meet your expectations and would like an opportunity to speak with you about your experience. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

Livermore, California, Usa
Reviewed 18 July 2016

Another great stay. Had a patio room this time and we thoroughly enjoyed it. The pool area was great but if you are handicapped or need to use a walker or wheelchair it is difficult to get to the pool by way of the designated entrance. They need to think that over for better access. Going again in August and...

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Helpful?
Thank Susan F
San Anselmo, California
Reviewed 18 July 2016

What a nightmare at the Sushi Bar. I go in around 10 pm with my 12 year old son and we order crab cakes and sushi. First, the crab cakes were crisp on the outside but a soggy mush in the inside. Then we waited 35 minutes for the sushi, I tried to cancel but the waitress was really pushy...

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1Thank analyze_SA
atlantiscasino, Coorporate Director of Food and Beverage at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your review of your dining experience at the Sushi Bar located on the Sky Terrace. I am sorry to hear that you did not have an enjoyable experience. I would like an opportunity to discuss your experience with you. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to...

Reviewed 17 July 2016

This Resort has the most friendly and courteous staff of any hotel in the Reno and Las Vegas area. They are attentive, right there when you need them and make you feel special while your staying there. The commendations are great and the food is out of bounds great. This resort, if it had water under it, would be considered...

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Helpful?
Thank Michael T
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Fremont, United States
Reviewed 17 July 2016

The room was nice and roomy and conveniently close to the convention center with a bridge connection so you don't need to get out of the hotel to get to the convention center. Lots of parking but some can be very far from the entrance. They screwed up our bill and even got some restaurant charge that we did not...

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Thank Jose Michael N
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your recent visit to Reno. I am pleased that you enjoyed your room and appreciate your patience while we rectify your invoice. I look forward to welcoming you back in the near future!

Port Hope
Reviewed 17 July 2016

Loved the hospitality from the staff, meals were great, rooms were great and enjoyed the entire time there. The rooms are reasonably priced compared to the "Holiday Inn" which was in the center of nothing. Recommended highly.

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Helpful?
Thank Bruce B
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your wonderful comments regarding your recent stay at Atlantis Casino Resort Spa and I look forward to having you as our guest again very soon!

San Marcos
Reviewed 16 July 2016

Our server sherwin made my brides night on her birthday!!!! Absolutly fabulous service and great priced food. She was determined to celebrate her birthday her and they accommodated us! It is definitely our favored place to dine whenever we come thru Reno. We recommend this restaurant to all our friends and family who come out this way.

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Helpful?
Thank John M
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for recommending Bistro Napa and sharing your wonderful comments. I look forward to welcoming you back in the near future!

Boise, Idaho
Reviewed 15 July 2016 via mobile

Nice resort spa on the outside...but in further inspection, it needs a bit of tlc. Our room was well decorated with comfy beds, down comforters and pillows-they are replacing mattresses today, so those will be fresh and new! The first impression of the room was "wow"...but then there was a stain on one comforter (yuck) and a clump of curly...

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Thank laurannt
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your review of Atlantis Casino Resort Spa. I am pleased that you enjoyed our resort overall. However, I am sorry that we fell short in a few areas. I would like an opportunity to speak with you about your experience. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you...

Kenosha, Wisconsin
Reviewed 15 July 2016

Check-in was the worst one I've had in my life - ever! Certain Liubov was extremely impolite and arrogant and placed me in the room as she promised "I would love". The room faced some heavy equipment and was rather noisy - see pictures below. Next day I've spent half of it to be transferred to a room with a...

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Helpful?
Thank YuriN92
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am extremely disappointed that the guest service you received was not at the level we are accustomed to providing. I would like an opportunity to speak with you about your experience. At your convenience, you may contact me at contact@atlantiscasino.com....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Sushi & Oyster Bar
Sky Terrace Sushi & Oyster Bar
Cuisines: Japanese, Seafood, Sushi
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: RM363 - RM1,137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Expedia, Orbitz, HotelsforEveryone, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HotelsClick so you can book your Atlantis Casino Resort Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Hotel Style:
#1 Casino Hotel in Reno
#1 Spa Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Luxury Hotel in Reno
#2 Romantic Hotel in Reno
#2 Business Hotel in Reno
#2 Family Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
41 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the players club for future great deals on rooms -- and the money spent on gaming is returned to you in fantastic food comps and room upgrades. ”
lynnwhite104, 22 May 2017 | Read review
“The rooms are quite spacious need to have Loofa in all the rooms like the Spa floor.”
reginas161, 19 May 2017 | Read review
“Things were great.”
bull2016, 18 May 2017 | Read review
“Have none.”
dougandlindaw, 17 May 2017 | Read review
“On numerous occasions we have been up graded without having to even ask and the rooms are always clean and quiet when trying to sleep”
kennethstone, 17 May 2017 | Read review
5 of 5
Orbitz.com
US$69* /night
View Deal
Booking.comUS$70
Hotwire.comUS$69
ElvolineUS$92
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*Disclaimer
Prices are for 1 room, 2 adults
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