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Renaissance Reno Downtown Hotel

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Renaissance Reno Downtown Hotel
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672 Reviews from our TripAdvisor Community

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Temecula, California
Reviewed 4 days ago NEW

The renovation was still in progress when I stayed there. Only a few rooms were open for business while the others were being rebuilt. Thus, there were very few patrons and a large number of construction workers. The décor was quite different, with three dimensional artwork on the walls and ceiling. The bath water control (faucet equivalent) did take some...

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Helpful?
Thank Karl B
Stateline, Nevada
Reviewed 5 days ago NEW

Stayed one night at this remodeled hotel that has recently opened. Staff, Hillary, at check in was excellent. Great customer service and very professional. Also another staff member walked us to an exterior door so we could get to a local restaurant versus just telling us how to get there. I didn't get his name but he too was wonderful....

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Thank sunnski
Reno, Nevada
Reviewed 1 week ago via mobile

I'm not sure what Marriott Renaissance is trying to offer or attract the kind of clientele. There is Bocce? Bar lounge, Business types. Very confusing concept. I hope they figure it out soon. The bar does not offer a relaxing ambiance for business or corporate type of guest. Music too load can't have a business or pleasant conversation. Today I...

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Thank marylou y
Vicki S, General Manager at Renaissance Reno Downtown Hotel, responded to this review

Thank you for your comments. I am sorry we completely missed your expectations. I thank you for your remark on the volume of the music - it is a Renaissance standard that may be adjusted to suit individual properties.

Reviewed 5 March 2017 via mobile

Reno is not that excited but this hotel was amazing! The staff was very friendly. There is a free shuttle that take you everywhere you want to go! The security is also amazing. They give you a really safe feeling!! Would definitely recommend everyone to stay in here. The bar downstairs is also really good.

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Thank Stefanie H
Saint Louis, Missouri
Reviewed 3 March 2017 via mobile

While traveling alone with just my coonhound on a cross country road trip, I booked a night with one of the few dog-friendly hotels in Reno that wasn't attached to a casino via Expedia. I'm so glad I did! This place is under construction, transitioning from the Siena to the Renaissance, but the rooms were lovely and the staff was...

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Thank edodd419
Lincoln, California
Reviewed 11 January 2017

Nice hotel, once the the construction is finished it will be top rated! We had to fix our own coffee maker, they tried with no success, but they were very professional. We had to request a second bath robe. We would stay there again for sure. The room decor was very nice, love the seating area! We had a great...

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Thank JenniV10
Vicki S, General Manager at Renaissance Reno Downtown Hotel, responded to this review

Thank you for visiting our hotel - we will convert to The Renaissance Reno Downtown Hotel in April. I am thrilled to hear you enjoyed your room and our new decor. We are getting there! We look forward to welcoming you back soon with all of our construction walls down!

Los Angeles, California
Reviewed 3 January 2017

Yes, this hotel is under construction - but no, this is not why I am giving this a 1.5 star review (I rounded up because why not). For those who do not want to read on I'll give you a brief review: rude staff, crappy bed linens and towels, not a good value for the price. We stayed in a...

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1Thank gigi123227
Vicki S, General Manager at Renaissance Reno Downtown Hotel, responded to this review

Thank you for taking the time to write a review. I certainly apologize your stay was less than desirable and wish I had a chance to help fix the situation while you were our guests at the hotel. Yes, we are pet friendly and wish you had found our relief area or that our teammates could have directed you there....

Las Vegas, Nevada
Reviewed 29 October 2016 via mobile

The Siena is being refurbished and rebranded. It is under construction. There is no restaurant, no casino and the hotel is pretty quiet so long as you are up early. Great access to the courthouse. If you only require a small gym, then this place is great. Looking forward to the new rebranded resort.

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1Thank DaraTheExplorer
Vicki S, General Manager at Renaissance Reno Downtown Hotel, responded to this review

Thank you so very much for taking the time to write a review about your stay. Our renovation will be complete in March 2017. We will have amazing new restaurants and bars as well as a refinished fitness room. We will be the Renaissance Reno Downtown Hotel - a luxury Marriott boutique hotel. We look forward to welcoming you back...

Reviewed 24 October 2016

This is a great option if you're staying in Reno. Staff is awesome, the location is convenient (many places within walking distance), and the room we're staying in is clean, modern, and beautiful. It was also nice not having to worry about parking in the city, as they have a big lot just outside the hotel. Normally I can be...

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Thank Hannah W
Vicki S, General Manager at Renaissance Reno Downtown Hotel, responded to this review

Thank you so very much for your kind remarks - I will certainly pass on to the team. We are in a renovation phase that we realize can be burdensome on our guests....thus, we all enjoy doing all we can while interacting with our guests. Our renovation will be complete in March - we look forward to welcoming you back...

Culver City, California
Reviewed 23 October 2016

Needed a place to stay overnight for business. In a prior stay at the Siena, I found it suitable, within walking distance to where i needed to be. But this time, I found it inadequate as I explain below. The hotel is undergoing renovations to eventually become a Renaissance Hotel (according to signage I saw). But the upgrade appears to...

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Thank traveldan21
Vicki S, General Manager at Renaissance Reno Downtown Hotel, responded to this review

I thank you for taking the time to write about your stay. I do apologize you were not informed about the renovation phase the hotel is currently experiencing prior to your arrival. I have followed up on your comments: vending machines are currently in order, and yes, our new rooms will have updated thermostats. Our renovation will be complete in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Getting away isn’t about holding back. It’s about indulging, rewarding and savoring every moment. As Reno’s only non-gaming, non-smoking, full-service branded hotel, the Renaissance Reno Downtown Hotel offers a different kind of setting – one with state-of-the-art everything, incredible riverfront views, exceptional fine and casual dining, luxury accommodations, a rooftop outdoor pool and hot tub, impressive wine cellar, first-rate meeting facilities, and an exclusive bocce venue to take your escape to the next level. Located in the heart of downtown Reno and on the banks of the Truckee River, the Renaissance Reno Downtown Hotel is your ideal home base to explore the incredible Sierra Nevada setting, mere minutes from a thriving Midtown, happening Riverwalk District and endless outdoor activities. Explore nearby Lake Tahoe. Soak up the region’s rich western history. Or plan to attend one of the Biggest Little City’s many acclaimed special events, such as Artown, Hot August Nights or the Lake Tahoe Shakespeare Festival. This is getting away the right way. This is Renaissance Reno Downtown Hotel – redefining Reno, one guest at a time. ... more   less 

Additional Information about Renaissance Reno Downtown Hotel

Address: One South Lake Street, Reno, NV 89501 (Formerly Siena Hotel)
Region: United States > Nevada > Reno
Price Range: RM669 - RM1,246 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Renaissance Reno Downtown Hotel 2.5*
Number of rooms: 214
Reservation Options:
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Hotel Style:
#11 Romantic Hotel in Reno
#13 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Reno Downtown Hotel staff and other travellers.
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over a year ago
Folsom, California
over a year ago
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1 month ago
Corona
9 months ago

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Questions? Get answers from Renaissance Reno Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Northern rooms face the river and scenes of downtown”
384karlb, 21 Apr 2017 | Read review
“Overlook the river if you can”
sunnski, 20 Apr 2017 | Read review
“We were on the 4th floor, great view!”
JenniV10, 11 Jan 2017 | Read review
“find out which floor is being renovated to be sure to be well above it”
517ChrisL517, 26 Sep 2016 | Read review
“We stayed on the 9th floor which is the top floor with views of the mountains. We experienced no noise or other problems.”
189elisem, 24 Sep 2016 | Read review
5 of 5