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All reviewstotal winefree coffee in the lobbypleasure of stayingfront deskbusiness triplocation is greatroom was very clean and comfortabletruckee riverlobby areafloor roomvery nice hotelfood optionsparking garagesushinext morningstarbucksfreeway
Typical Courtyard, but at least the front desk were welcoming.
This is relatively convenient for the airport (why I checked in) and about 5 miles out fro the downtown area if your looking for entertainment.
The place is tucked in behind a bunch of buildings...More
Response from Emily R, General Manager at Courtyard by Marriott RenoResponded 2 weeks ago
Thanks for staying with us! You're right! We are close to the excitement in downtown Reno, and also tucked away for those who want to retreat to a good night's rest! We hear you about time for change. We want you to know that we...More
The Bad. I am an avid swimmer and I was even bothered by the smell of chlorine in the hall of the first two floors. The walls are are thin. Consider earplugs. I was staying near a basketball team, so maybe they were louder than...More
I would like to inform you of how rude your night auditor was during our stay. We were called around 11:30pm in our room to inform us about noise complaints. We had just arrived not 5 minutes earlier from our foray into the...More
Response from Larry C, Director of Sales at Courtyard by Marriott RenoResponded 4 weeks ago
Thank you for taking the time to write a review on your current stay at the Courtyard Reno. I sincerely apologize for the way one of our employees treated you and your family upon your return to the hotel. I can assure you...More
I stayed here for a couple of nights on a business trip. Primary reason was the location to my business. The price was higher than local casino hotels and about higher than the other name brand hotels I normally stay at. The desk clerk checked...More
Good Marriott service as per usual with no issues. Staff were very friendly at the Bistro/Starbucks and at the desk. Convenient place in Reno near many shopping malls and near some fantastic restaurantsMore
Thank Elliot R
Response from Larry C, Director of Sales at Courtyard by Marriott RenoResponded 10 January 2018
Thank you for taking time to post your comment about your recent stay at the Courtyard Reno. I am glad to hear you enjoyed your stay with us and found the staff to helpful. I will be sure to pass on your kind...More