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07/05/2017 08/05/2017
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    Hilton Garden Inn Reno

    9920 Double R Blvd, Reno, NV 89521-8901
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$129View Deal
    US$129View Deal
    US$129View Deal
    Traveller (57)
    Room & Suite (59)
    Dining (7)
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    Overview

    • Excellent47%
    • Very good30%
    • Average14%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “front desk” (61 reviews)
    “nice hotel” (24 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed yesterday

    Recently stayed here again since my last visit in 2014. Overall, I found the service, bedroom, and property to be just as good as my first visit. This time I ended up with a spa tub in the room which took up a lot of...More

    Helpful?
    Hotel's Favourite
    Reviewed 2 weeks ago

    If you want to avoid the ubiquitous Nevada casinos, give this Hilton property a try. It's located in a quiet area away from downtown. The hotel is clean, beds are comfortable and the staff is helpful. A very convenient option, especially for those that have...More

    Helpful?
    Management response:

    Thank you for taking your time to write about your positive experience for your resent stay . We strive our best to accommodate guest at a non-gaming and non-smoking environment with outstanding customer service. I am very pleased to hear you enjoyed our restaurant and...More

    Reviewed 1 week ago

    I'll just say that there were some issues with the reservations and using the 1-800 number didn't help. But the desk clerk bent over backwards to get us into our rooms so that we could get ready for a wedding scheduled in less than 2...More

    Review collected in partnership with Hilton Garden Inn
    Helpful?
    Management response:

    Thank you for letting us know about your resent stay . I am glad my team did what ever it took to make sure your stay was memorable . We strive our best to make sure every guest is satisfied and as a brand that...More

    Reviewed 2 weeks ago

    Overall poor quality amenities to buffet breakfast. Pool out of service, very uncomfortable bed and poor quality buffet breakfast . The bed my wife and I will together on it. The staff did nothing the next morning to alleviate our concerns or live up to...More

    Review collected in partnership with Hilton Garden Inn
    Helpful?
    Management response:

    I would like to extend my sincere apologizes for the negative experience you had with staying with us . Your comments will help us improve to meet every guest expectations . If there is anything I can do for you at this point please feel...More

    Reviewed 2 weeks ago

    This hotel is in a great location in the south end of Reno, away from the casinos.The room was comfortable and was a really nice hotel. I did have issues with getting my room cleaned as the first day they didn't show up and same...More

    Helpful?
    Management response:

    Thank you for taking the time to write your review of our property, your comments are very much valued.I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$122 - US$271 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Reno
    • #9 Romantic Hotel in Reno
    • #11 Family Hotel in Reno
    Photos
    Traveller (57)
    Room & Suite (59)
    Dining (7)
    Pool & Beach (2)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Benita S
    What restaurant options are near this hotel?
    26 March 2017|
    Answer Show all 4 answers
    Response from Lincoln H | Reviewed this property |
    Great restaurants twisted forks was my favorite. Rims in the casino was great, downtown also had some great places to eat and they are all within 20 minutes. Local breweries was also good to hang out with friends or just by... More
    0
    Votes
    Novawildcat89
    How late does shuttle service operate from airport (our family has a very late arrival into RNO at about 12:30am)? We reserved a rental car but wanted to have a back up option in case we miss the rental desk (which closes at 1am).
    10 March 2016|
    Answer Show all 3 answers
    Response from MoseW24 | Reviewed this property |
    I did not use the shuttle drove there. check with the hotel
    0
    Votes
    Scott E
    Are your odd or even numbered rooms at the front of the hotel? And which room numbers are farthest away from elevators?
    15 April 2015|
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    Room Tips
    "For quiet, room towards the pond."
    Read review
    "Join Hilton Honors to be able to pick your own room the day before check in."
    Read review
    "Seemed like a quiet place, so choose away."
    Read review
    "First Floor does not have an Ice Maker, therefore you must go up the elevator to another floor to find an Ice..."
    Read review