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Hilton Garden Inn Reno

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#12 of 64 Hotels in Reno
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Reno
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522 Reviews from our TripAdvisor Community

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Showing 517: English reviews
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colorado
Reviewed 1 week ago

We were driving through Reno and needed a place to spend the night. Hilton helped us locate and reserve a room. We were very happy that it was away from downtown and the casino's. It was out of the way and tucked off the interstate in a nice area of town. The hotel was very quiet, I didn't hear any...

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Helpful?
Thank kathyColorado
Minden, NV
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017

I have stayed at this property probably 10 times in the past few years. Always great service, great sleep quality and nice décor. Their breakfast staff is terrific, and takes your order at the table. Nice touch. Really like their location in South Reno. I prefer non-smoking and non-gaming hotels - and this one is great. Very handy that there...

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Thank Sharron G
About Hotel's Favourite Review
Jeff P, Manager at Hilton Garden Inn Reno, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear your positive review of our property . We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Austin
Reviewed 3 weeks ago

This is not a hotel for individuals who need a tourist experience with slot machines in the lobby or access to great views. However, there are great views once outside and a lovely green space next door with wildlife. That adds a nice lagniappe to your experience

Review collected in partnership with Hilton Garden Inn
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Thank johnkD3237GW
Bakersfield, United States
Reviewed 4 weeks ago

Chose hotel to use Hilton Honors points. Have not stayed at Hilton Garden Inn properties previously. Reservation same day. Easy access off I-580. Check in smooth. Room fine. Heating/cooling unit very noisy with loose cover. Mentioned to desk and problem fixed by the time we returned from dinner. Quiet. No airport noise heard although under takeoff path. Check out no...

Review collected in partnership with Hilton Garden Inn
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Thank David H
Management response:

Thank you for taking your time to write about your most resent stay . We appreciate you bringing your maintenance needs to our attention and us addressing immediately to your satisfaction . Also glad to hear you found our location to your liking . We hope to welcome you back .

Eau Claire
Reviewed 4 weeks ago

This place is pretty nice and the staff were amazing! My flight from Alaska was arriving around 10AM the day of my check in. I started flying at 1AM that day and knew I was going to be exhausted. I called the night before to see if my room had anyone staying in it the night before my stay. They...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Baumy23
Management response:

Thank you for such an amazing review of our team and property . We try our best to make every guest fill that we are here to make a memorable stay . We hope to welcome you

Las Vegas, United States
Reviewed 21 February 2017

I thoroughly enjoyed my stay at this property. The staff was friendly upon arrival and attentive to any questions I had. Upon check out, the staff promptly greeted me and handled the check-out process efficiently. The location was ideal as my meeting was within 1 block. But, the freeway access was also a plus as I had to make multiple...

Review collected in partnership with Hilton Garden Inn
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1Thank 585janac
Collierville, Tennessee
Reviewed 19 February 2017 via mobile

We stayed there the night before flying out of Reno! The hotel was very nice and clean. Since it was our second anniversary my husband had arranged for our room to have a jacuzzi hot tub in it! It was awesome!! The hotel staff was very nice and accommodating!

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Thank Steve N Anita B
Management response:

Thank you for taking time to write about your great experience at our property . I am very thankful you allowed us to be your host hotel for you anniversary . We hope to welcome you again soon .

Las Vegas, Nevada
Reviewed 15 February 2017

This is not near the Reno strip which is what I wanted. There is no smoky or noisy casino, instead it is a clean and relaxing hotel. The location is nice with plenty of amenities near by. The staff was friendly and helpful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank chadh711
Management response:

Thank you for your very positive review . At the Hilton Garden Inn Reno we try our best to make every guest happy and I'm glad to know you really enjoyed your stay . We hope to see you in the future .

Saint Augustine Beach, Florida
Reviewed 6 February 2017

A really fine HGI for sure, starting with a cheerful welcome from Sheryl at the Front Desk and continuing with: wonderful indoor pool/jacuzzi with plenty of towels... a snug but adequate fitness room with lots of free weights... windows that open for a breeze... and if you are lucky enough to snag Room 315, it has not one but two...

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Helpful?
Thank MMPJMH
Management response:

Thank you for such detailed and amazing review . I am glad you had a memorable stay at our property . We made sure to recognize Sheryl and the rest of the team for making your stay great . We hope to welcome you back .

Dublin, Georgia
Reviewed 3 February 2017 via mobile

First time here. The parking lots were full so I parked on the street in the front. Friendly staff. Clean, quiet and modern rooms. Well appointed. Breakfast took almost 30 minutes to get served as the waitress and kitchen was swamped. But worth the wait. Good food. Near the airport and easy highway access. A good choice.

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Helpful?
Thank CobaltConnection
Management response:

Thank you for letting us know about your stay . I apologize you had to park on the street and the long wait for you to have breakfast . I'm glad to hear you enjoyed your stay and your comments are a great help to our property in reaching guest satisfaction . We hope you come back soon .

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Hilton Garden Inn Reno

Address: 9920 Double R Blvd, Reno, NV 89521-8901
Region: United States > Nevada > Reno
Price Range: RM545 - RM1,054 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Reno 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Reno Hotel Reno
Reno Hilton Garden Inn
Hotel Style:
#6 Business Hotel in Reno
#9 Romantic Hotel in Reno
#11 Family Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Reno staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Reno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For quiet, room towards the pond.”
 of 5 bubbles forfun1, 9 Oct 2016 | Read review
“Join Hilton Honors to be able to pick your own room the day before check in.”
 of 5 bubbles 571erinb, 2 Oct 2016 | Read review
“Seemed like a quiet place, so choose away.”
 of 5 bubbles deborahsG967FY, 12 Aug 2016 | Read review
“First Floor does not have an Ice Maker, therefore you must go up the elevator to another floor to find an Ice Machine.”
 of 5 bubbles biscuitmaker, 3 Aug 2016 | Read review
“Elevators are extremely slow. Pick a lower floor and take the stairs.”
 of 5 bubbles 419matthewg, 24 Jul 2016 | Read review
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