Filthy rugs, chairs in breakfast area, and tub mats. Security door didn't work. It doesn't meet Choice Hotels quality by far. When staff was questioned about filthy breakfast chairs, they said they couldn't keep maintenance staff .
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We were upgraded to a suite. Nice room with flatscreen tv, couch, chair, desk with chair, jacuzzi tub, fridge, microwave. The didn't acknowledge my special request made on web page but they did a good job of handling it. Breakfast was good, starting at 6...More
The first 2 nights we stayed the beds were comfortable and the rooms were clean. The cabinet was broken where the fridge and microwave was located but we let management know so they didn't charge us for damages. Check out was extremely easy and pain...More
Three-night stay in Reno proved a great experience in the biggest little city. Customer service was great from check-in to final departure. Room was spacious, clean and well furnished. The second floor room was quiet, with no noise issues from any direction. Only drawbacks were...More
We stayed at this place for just one night and it was very comfortable. We got a nice room with a king bed. It pretty much had everything - microwave, mini-fridge, free WiFi, coffee maker, a guest laundry and a complimentary breakfast. Although we drove...More