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Quality Inn

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Traveller (47)
Room & Suite (57)
Pool & Beach (6)
Overview
  • Excellent20%
  • Very good29%
  • Average21%
  • Poor15%
  • Terrible15%
Travellers talk about
“stove top”(3 reviews)
“nice breakfast”(5 reviews)
“yogurt”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (246)
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Traveller rating
51
62
54
39
38
Traveller type
Time of year
LanguageEnglish
51
62
54
39
38
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1 - 5 of 244 reviews
Reviewed 3 weeks ago via mobile

What horrible first impression from the front desk when arriving. It just did not stop when checking in. Bad entitled attitude will FAIL this hotel. I suggest a firing, because training would be hopeless. Was told I could leave if I didn't listen. The pictures...More

1  Thank Ron R
Response from FrontDesk_GM, General Manager at Quality InnResponded 2 weeks ago

Dear Ron, Our goal is to provide professional service and comfortable accommodations, so we deeply apologize for missing the mark during your stay. Rest assured, your feedback will be shared with our team to ensure this experience does not continue and improvements are made for...More

Reviewed 3 weeks ago via mobile

Husband booked this hotel. I was concerned due to other reviews. I had a good experience here. Our room was very clean, clean bathroom, comfortable bed, good AC. Nice person at check in. We got back from dinner around 9pm so we were able to...More

Thank IMissGizmoCat
Response from FrontDesk_GM, General Manager at Quality InnResponded 3 weeks ago

It's so nice to hear we met your expectations in accommodations, comfort, and service at Quality Inn & Suites Reno. We'll be sure to share your accolades with our team! We look forward to being your hotel choice when you travel back to our area...More

Reviewed 8 June 2018

There's nothing special about this hotel. The breakfast is the usual powdered eggs food that my dog wouldn't eat. We stayed here in particular because they advertise and show photos of the small kitchens in every room. However every cabinet and drawer is completely empty....More

Thank Anne R
Response from FrontDesk_GM, General Manager at Quality InnResponded 8 June 2018

Dear Anne, We welcome and appreciate your feedback on your recent stay with us. We always strive to show our guests the full value that they deserve, and it troubles us to hear that we were unable to do so for you. We are happy...More

Reviewed 7 June 2018

Grubby location for a two star hotel. Desk clerk was inattentive. When the room key would not work house keeper on the floor suddenly could not speak English. Refused to help us get in the room. No habla baloney. Noisy neighborhood. When informed about the...More

Thank Carmine C
Response from FrontDesk_GM, General Manager at Quality InnResponded 7 June 2018

Dear Carmine, Guest reviews allow us to see where we are succeeding and where we need improvement, so we thank you for taking the time to share. We are very sorry that our staff was not as friendly and attentive as they should have been,...More

Reviewed 3 June 2018

Comfortable room with a very good breakfast provided. Good Wi-Fi signal. The hotel shares its pool and car park with a neighbouring hotel and I imagine space is at a premium in season. Very good price and preferable than staying at the casino hotels. Reasonable...More

Thank FrankG1955
Response from FrontDesk_GM, General Manager at Quality InnResponded 4 June 2018

We hope that your road trip is going well, we know how fun it can be to explore the beautiful area. Thanks for leaving us a review, it's always great to hear that our guests are enjoying their time with us. We're also happy to...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Business Centre with Internet Access
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Microwave
Things to do
Outdoor pool
Pool
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$71 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$71 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (47)
Room & Suite (57)
Pool & Beach (6)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Tammy J
25 June 2017|
AnswerShow all 2 answers
Response from JoepC_de_Jong | Reviewed this property |
I would recommend check with the hotel, it was closed when I was there as they were re-doing it.
0
Votes
ciarra2015
16 February 2016|
Answer
Response from QIKesh K | Reviewed this property |
No there is no limit.After you make your reservation please call the hotel (707) 464 3885, to confirm it's a pet room.
0
Votes
Room Tips
"Bring all your kitchen supplies because you won't be getting any"
Read review
"Keep driving."
Read review
"back toward mountains"
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"Don't get a room by elevator if you want good sleep."
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