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The Sands Regency Casino Hotel

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The Sands Regency Casino Hotel
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1,188 Reviews from our TripAdvisor Community

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Showing 1,168: English reviews
Sacramento, California
Reviewed 30 August 2013

Visited in August 2013. Paid $75 for two nights. Requested and received non-smoking and quiet room on 16th floor. Room and service was better than expected for this $$. During the first day two of the three elevators were not working for a few hours and it took a long wait to get to the room. The fixed it by...

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Thank Lev740
Burnaby, Canada
Reviewed 29 August 2013

I recently stayed at the Sands for 10 days, check in was quick & my request on the room were met.Only a couple of complaints was a stained sheet on the bed, did not impress me & a shredded bath mat was a little tacky,other than that the room was fine & the housekeeping people were friendly. Was not too...

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Thank Burnaby55
Reviewed 25 August 2013

When we got to our room we looked around the room. The sheets on the bed were dirty and a bug was crawling on it. The carpet was filthy. We got moved to another room that smelled like someone had been smoking in it. Spent forty minutes just getting a room. I would not go back.

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1Thank gemini95
Albany, Oregon
Reviewed 25 August 2013

More than anything I would like to comment on a young lady who assisted us during our visit to the Sands. We have stayed here many times over the years and have always had very good service, but this time was exceptional. We arrived early afternoon and of course our assigned room was not available due to housekeeping. Were told...

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2Thank Jimbab66
SandsRegency, Public Relations Manager at The Sands Regency Casino Hotel, responded to this review

Thank you for the great review! We pride ourselves on having excellent staff and are pleased to read that you feel the same way. We will pass this positive review on to Ana. Thank you for staying with us and we hope to have you back soon!

Toronto, Canada
Reviewed 24 August 2013

I thought $30 per night was too good to be true - but it was actually not bad at all. This hotel has all the standard amenities. My room with one queen bed was clean and very spacious- it was very comfortable with good A/C control. The staff were nice and helpful. It's close to the main Reno strip and...

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2Thank LouC151
Cornwall England
Reviewed 12 August 2013

not the best hotel in reno but for the price good value rooms big beds really comfy and nice view of the mountains if u are on a budget u cant do better and central for Virginia city that's well worth a visit really good

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1Thank cheeky49
Squamish, Canada
Reviewed 12 August 2013

Booked this hotel on line for a business trip to Reno. Web rating claimed it was a three star. In my booking i requested a non-smoking room. Got to my room and found 4 dirty ashtrays on the counter, the smell of smoke was overwhelming. Burn and stains on the 70's era carpets, thick layer of dust on the headboard,...

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6Thank 457Mike
San Francisco, California
Reviewed 8 August 2013

I've stayed at the Sand Regency at least three times unfortunately. All because of family events. The rooms are bare bones, with no amenities. The hotel looks completely unattractive; like it's stuck in the 1970s. The ground floor, where the casino is located, is gross, full of cigarette smoke. Very tacky 1970s decor. It's like the place has never changed,...

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2Thank Nomar88
Reviewed 3 August 2013

If you want to save $$ and don't mind staying at an "average" hotel. This is the place. It's not sketchy or scuzy at all. Totally cool for such a cheap price. My friend scoured the room for bed bugs and there were none (she is paranoid). Best to check for them at night bc they sleep in the day...

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1Thank Madelinepoledance
Reviewed 2 August 2013 via mobile

Not disappointed look's like it's transitioning from average to good. Clean casino, hallways and rooms. Service was very good and other than an elevator having a funky odor I really don't have amy complaints.

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1Thank Joseamel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Terrible's Sands Regency offers over 800 guestrooms, including the largest standard guestrooms in downtown Reno, and 700 non-smoking rooms. All hotel guests receive valuable food, beverage, and gaming offers and much more. On-site amenities include salon, wedding chapel, flower shop and ski/bike rental shop. ... more   less 

Additional Information about The Sands Regency Casino Hotel

Address: 345 N Arlington Ave, Reno, NV 89501
Region: United States > Nevada > Reno
Price Range: RM141 - RM546 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Sands Regency Casino Hotel 3*
Number of rooms: 836
Reservation Options:
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Also Known As:
The Sands Regency Hotel Reno
Regency Hotel Reno
Regency Hotel Sands
Hotel Style:
#9 Casino Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from The Sands Regency Casino Hotel staff and other travellers.
17 questions
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Gresham, Oregon
over a year ago
Sacramento, CA
12 days ago
6 months ago
Yucca Valley, CA

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Questions? Get answers from The Sands Regency Casino Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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