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Stale smell in rooms and no fresh air. Scratched and damaged furniture. Poor wifi. Slow moving drain , plug broken, No breakfast. This hotel is going downhill. This hotel was not worth the price. Desk clerk was nice and took off tax for government exempt...More
Thank Patty W
Response from IHGService, Guest Relations Manager at Holiday Inn Reno-SparksResponded 6 June 2017
Hello Patty W,
Thank you for being straightforward. I appreciate you sharing your thoughts about the ventilation in the room and the availability of breakfast. I'm sorry these let you down. I recommend that you book our bed and breakfast packages in the future. We...More
Front desk very friendly and welcoming. Rooms clean but very very outdated. Curtains were torn, sheets threadbare.
Carpet slightly soiled. Just not what you expect from a Holiday Inn.
Suggest you stay elsewhere.More
Response from IHGService, Guest Relations Manager at Holiday Inn Reno-SparksResponded 12 May 2017
Thank you for staying with us and for leaving a review. I am happy that you found our staff accommodating and our rooms clean. However, I regret that the condition of the room, the curtains and carpet negatively affected your overall satisfaction. I...More
Room was clean and modern. Bed was comfortable.
Staff were helpful and friendly.
24-hr shuttle to airport is available. It is available to take you to a couple casinos like the Nugget.
Fitness center had 1 treadmill, 1 elliptical, and 1 stationary bike of average...More
Stayed here a few times while our home was being built nothing to brag about just your average everyday Holiday Inn, right next to the freeway so lots of noise but cheap price. I don't know if it was dog friendly but we always bring...More
Response from IHGService, Guest Relations Manager at Holiday Inn Reno-SparksResponded 13 May 2017
Thank you for choosing us and for leaving a review. I am happy that our location worked for your needs, although I regret that the level of noise from the freeway was an inconvenience. I have forwarded your comments to our hotel management...More
Went here and the rooms are ok ... and reasonably priced ... it's very convenient for I80 .. so anyone traveling through its a good selection
They do have a restaurant but I didn't use it ... Western Village Steakhouse is close by ... would...More
Thank Andrew H
Response from IHGService, Guest Relations Manager at Holiday Inn Reno-SparksResponded 25 April 2017
Thank you for staying at the hotel and for posting your review. It is my pleasure to hear that you were satisfied with your room accommodation. Our hotel is committed to provide our guests with the highest quality services and facilities. If there's...More
US$144 - US$194 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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