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This is now the 3rd time in the last 2-3 yrs I've stayed here for business. It is very old and run down. They have a contract with a few of the trucking companies and railroad companies. There is no sense of urgency when trying...More
1 Thank Hutch H
Response from IHGService, Guest Relations Manager at Holiday Inn Reno-SparksResponded 28 March 2017
Dear Hutch H,
Greetings from the Holiday Inn Reno-Sparks, NV!
Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. With that said,...More
We often stay at Holiday Inn and Holiday Inn Express hotels and like the service and amenities, especially the hot breakfasts and coffee. This particular hotel was disappointing. We were on an upper floor and there wasn't a complimentary breakfast. The room was average in...More
1 Thank Lucys_Grandma
Response from IHGService, Guest Relations Manager at Holiday Inn Reno-SparksResponded 21 December 2016
Thank you for your feedback regarding your stay at Holiday Inn Reno Sparks. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high rating in room cleanliness.
However, we’re sorry we fell below...More
So my wife and I spent a night here on a bit of a road trip. I an a spire elite member and this was a point stay. It took ages to get checked in and eventually I think it was the manager who was...More
1 Thank John D
Response from IHGService, Guest Relations Manager at Holiday Inn Reno-SparksResponded 2 December 2016
Dear John D,
Thank you for taking the time to write a review about your stay with us. We are pleased that you found our rooms to be nice and clean. However, we regret to know the issues you with our staff and coffee. Reviews...More
I was skeptical staying here because of the reviews and I am not normally a Holiday Inn fan because they are one of the oldest hotel chains and they don't usually build new ones unless they are Holiday Inn Expresses. However, I am an IHG...More
My husband and I are IHG Platinum members. We travel often and almost always stay at a Holiday Inn/Express. We come to Reno many times a year and typically stay at the Holiday Inn Reno near the airport, and we are always upgraded there. I...More
Response from IHGService, Guest Relations Manager at Holiday Inn Reno-SparksResponded 4 November 2016
Dear Nicole A,
Thank you for staying with us and for being our IHG Rewards Platinum members. I really regret to learn that you did not fully enjoy your stay at the hotel due to the level of service you received during check- in and...More
US$132 - US$202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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