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Nugget Casino Resort

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Nugget Casino Resort
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3,450 Reviews from our TripAdvisor Community

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Showing 3,414: English reviews
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Kailua
Reviewed yesterday NEW

Staff not able or willing to fix a problem that occurred when booking through their web site. Got charged for an error in the booking process and was not able to get anyone to fix it. Lots of time on hold and no return phone calls.

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Helpful?
Thank 295gordonm
Vale
Reviewed yesterday NEW

The carpet in the room was dirty and very worn. I didn't want to walk on it without shoes on. There needs to be more large towels in the room. The check in line took a very long time. Stood in line for probably 25 min. on a Thursday night.

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Helpful?
Thank K P
Meridian, Idaho
Reviewed yesterday NEW

We were happy with location, price, cleanliness and sleep quality. But it was very frustrating being given and already occupied room at 2am in the morning when I had two small kids with us, and startled the occupants. My kids got scared. It sucked. Otherwise we recommend the Nugget. Thanks.

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Helpful?
Thank Hawkeye75
Redding
Reviewed yesterday NEW

They was no toilet paper in my room, the exterior of the windows were so dirty. There was no working ice machine for five floors around me forcing me to go on a floor by floor search. I WILL NEVER STAY THERE AGAIN.

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Thank williamrB5244BI
Reviewed yesterday NEW

We booked this place cheap on a road trip and regretted it five minutes into getting our room. The floors had crumbs that weren't ours, but it gets worse. One kid found a dirty old almond roca candy still mostly wrapped while the other found a partial book of matches when they started playing around at the edges of the...

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Helpful?
Thank Elizabeth L
Paso Robles
Reviewed 2 days ago NEW

Overall our stay was very nice except for the disgusting odor of cigarette smoke throughout the Lobby and casino. The staff was friendly and professional and the property was clean and well cared for but the order was more then I could bare. Consequently, I never spent much time enjoying the casino other then to pass thru it.

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Helpful?
Thank laurawA5367PP
Lincoln, California
Reviewed 2 days ago NEW

I normally like this place but the room that I stayed in this time was not not nice, I would not want to stay in that tower again. When my daughter fell the security guard was very nice! My daughter is 36 and it was not her fault and I wished that I would have asked the hotel to comp...

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Helpful?
Thank Deanna K
San Jose
Reviewed 2 days ago NEW

Inform your employees never to enter a room with people inside. Front desk should call back when they say they will call back, I waited in the room for call, eventually I just left. Front desk not to friendly, maybe because it was late.

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Helpful?
Thank erlindav2017
Reno
Reviewed 2 days ago NEW

Service at Rosie's, players club, and steak house was below expectation. Unfriendly and no effort to try, the upgraded rooms are great, pillows and bed comfy. Too bad refrigerator does not come with room. Needed fridge for meds and was told the charge is $10 or $12 per day. Even peppermill provides refrigerators in rooms now.

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Thank H7923DHamyw
Sparks
Reviewed 2 days ago NEW

Quality is going downhill... quick! Still a good value and rooms are comfortable and clean. Had to wait 3 hours for our rooms to be ready after check-in time. Good restaurants are closed Sun-Tues. Lunch at Rotisserie is a great deal and has good food. I'd still rather stay here than most places in Reno-Sparks area.

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Thank Almostnativenevadan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Nugget Casino Resort is located in the heart of Victorian Square in Sparks, Nevada, The Nugget offers hotel accommodations, casino thrills, dining, nightlife and entertainment that are nothing short of extraordinary. With a modern, full-service casino between two soaring, 28-story East and West guest towers, we are committed to making sure your stay at our Northern NV hotel is comfortable, enjoyable and relaxing. Sophistication and style, with stunning views of the sparkling Reno city skyline and Sierra Nevada Mountains, await you in each of our 1,400 beautifully appointed guest rooms and suites. Step off our complimentary airport shuttle, breeze through the doors of our exceptional hotel in Sparks, NV, and enjoy infinite diversions that include: 24-hour casino gaming and eight restaurants, 110,000 square feet of meeting and special event space, a year-round atrium pool, a fitness center, and two live entertainment venues. Despite the impressive list of amenities to our name, it is actually our warm, friendly service - above all else - that sets our historic hotel casino apart as a truly special place in the Reno area. We look forward to welcoming you to the Nugget Casino Resort soon! ... more   less 

Additional Information about Nugget Casino Resort

Address: 1100 Nugget Avenue, Sparks, NV 89431-5750
Region: United States > Nevada > Sparks
Price Range: RM173 - RM948 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nugget Casino Resort 3.5*
Number of rooms: 1400
Reservation Options:
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Also Known As:
John Ascuaga`s Nugget Hotel Sparks
John Ascuagas Nugget Hotel
John Ascuagas Nugget Resort
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Questions & Answers

Here's what travellers have asked, with answers from Nugget Casino Resort staff and other travellers.
17 questions
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Austin, Nevada
over a year ago
Antelope, California
9 months ago
New Bedford, Massachusetts

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Questions? Get answers from Nugget Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At least go with the updated East Tower - maybe it's better”
 of 5 bubbles L5712XCelizabethl, 27 Mar 2017 | Read review
“Don't ask for City lights cause you'll get the train station”
 of 5 bubbles lisarose912, 13 Mar 2017 | Read review
“Do not choose room on what I would call middle floors - elevators are unbelievable slow and very crowded!!!!”
 of 5 bubbles clw775, 13 Mar 2017 | Read review
“Corner room seemed in better condition”
 of 5 bubbles ValerieG410, 13 Mar 2017 | Read review
“All rooms are clean and roomy”
 of 5 bubbles sleal2, 7 Mar 2017 | Read review
5 of 5