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BEST WESTERN PLUS Keene Hotel

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BEST WESTERN PLUS Keene Hotel
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501 Reviews from our TripAdvisor Community

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Showing 494: English reviews
West Orange, United States
1 review
Reviewed 6 days ago NEW

The Keene Best Western is a nicely appointed older hotel, but the staff is world class! From the moment you arrive to the moment you leave, the folks are friendly and send the message that they take pride in their hotel and their work. Even the free morning breakfast is outstanding... who'd a thought it?

Review collected in partnership with Best Western

Helpful?
Thank thomasmB9518IN
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thomas, thank you for taking the time to share your experiences regarding your recent stay with us. We appreciate the great comments and feedback you provided. We strive everyday to not only meet but exceed guest expectations. I'm very happy to hear that my staff and I were able to do that for you. We hope to see you again... More 

1 review
Reviewed 1 week ago

The Hotel was a good value for the money , the room was clean, the staff pleasant, breakfast was a good assortment from healthy to hearty foods , the pool was nice not crowded, the attached restaurant/bar was good they had a band and good burgers no need to travel out

Review collected in partnership with Best Western

Helpful?
Thank Q828QHlindac
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for taking the time to share your experiences on TripAdvisor with us! We appreciate your kind comments and I am glad to hear that the hotel and its amenities were above your expectations. If you are in the Keene Area again, please stop by and see us! More 

Central Florida, Florida
2 reviews
Reviewed 1 week ago

We stayed at the Best Western on Thanksgiving Eve. We ate at Waxy O'Connors, the food was great, large portions and our waitress was the best. We had two adjoining rooms, that were clean and had good amenities. The front desk staff was very helpful and pleasant. My son forgot his toothbrush, the staff offered him a new one and... More 

Helpful?
Thank MurphyOConnor
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for taking the time to write a review on TripAdvisor about your recent stay with us. I am very happy to hear that you enjoyed the hotel, the staff and the amenities. We pride ourselves on not only meeting but exceeding our guest expectations. We look forward to seeing you again during the Christmas time. More 

Fitzwilliam
1 review
Reviewed 1 week ago

The room was ok, the bathroom was gross. One of the beds looked like someone just rolled out of it. Ice machine outside of room was very loud and made it hard to sleep. Staff was pleasant. Their cleaning staff is obviously lazy.

Review collected in partnership with Best Western

Helpful?
Thank kellydR3387LG
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Kelly, thank you for taking the time to share your recent experiences with us. Let me first apologize for the issue you experienced. This is not something I am used to hearing about our hotel or the housekeeping staff. We have shared your review and survey with the entire staff at the morning meeting today. Let me assure you that... More 

West Swanzey, New Hampshire
1 review
Reviewed 1 week ago

Everything was very clean at this hotel. Even the laundry room was impeccably clean. Very happy with the overall appearance and cleanliness. Only downside was how far I was roomed from all of the amenities even though I booked 4 days in advance. Front desk was very helpful in allowing me an extra hour to check out after a very... More 

Review collected in partnership with Best Western

Helpful?
Thank B2854BPgaryg
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for taking the time to share your experiences with us. As mentioned in my email to you, you were assigned to that hallway due to the room type that was reserved. We do not assign room numbers until the day before arrival. Please let us know next time if you have specific location requests and we will do... More 

Salem, NH
Level Contributor
185 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 2 weeks ago

This to me was your stereotypical Best Western. Not a lot of frills, tired carpeting, friendly staff and mediocre breakfast. It got a Very good rating because the location is situated out of the downtown area, yet easy access to major highways in the area. Came here for a wedding and the other good thing about the hotel was the... More 

Helpful?
Thank Jim T
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Windsor Locks
1 review
Reviewed 2 weeks ago

Clean great people that work for you. Dale front desk and Sharon and Lori for breakfast. I will more than likely start staying at best western hotels in the future. Beds were comfortable and the shower and plenty of got water was great.

Helpful?
Thank roofer55611
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for taking the time to share your experiences with us on TripAdvisor. I am very happy to hear that you enjoyed your stay and that the staff was above your standards. We strive everyday to not only meet but exceed our guest's expectations. I'm glad we were able to do that for you. We thank you for choosing... More 

1 review
Reviewed 5 weeks ago

Clean and quiet room. Thermostat controlled room - no noisy wall unit. Polite and courteous front desk. Very nice breakfast - plenty to choose from. Free cookies definitely a nice touch! Recommend staying here.

Review collected in partnership with Best Western

Helpful?
Thank Julia B
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Julia, we appreciate your great comments in this review. The staff and I are very happy to hear that you enjoyed our hotel and the amenities we offer. Thank you for your business and for taking the time to share your experiences on TripAdvisor. We hope to see you again in the near future when traveling to the Keene Area! More 

Stellenbosch, South Africa
1 review
Reviewed 28 October 2016

Friendly staff and excellent service throughout my stay. Nice restaurant option located on the premises. Walking distance to central Keene. Would have no hesitation to use this hotel again in future and can certainly recommend it.

Review collected in partnership with Best Western

Helpful?
Thank Gustav V
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you Gustav for taking the time to share your feedback with us on TripAdvisor. I'm glad to hear that you enjoyed your stay and that the hotel. We pride ourselves on not just meeting but exceeding our guest's expectations. We hope you come back and visit us again in the near future. More 

Boston, Massachusetts
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 October 2016

Rooms were pretty comfortable and clean. Staff were great. Breakfast was good. Location was very convenient to Keene State. Despite being by highway, not too much road noise. BUT bring earplugs in case you have noisy neighbors. Room 202 has a view of the condenser--not very pretty!

Review collected in partnership with Best Western

Helpful?
Thank boomerCA7
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Best Western Plus Keene Hotel! Enjoy four distinct seasons at our Best Western Keene, NH hotel, so whenever you visit New England, you’ll be assured a fantastic time. For an extended stay in Keene, NH, you deserve a property that’s gorgeous and a staff committed to making your stay pleasant. Our full service hotel features an indoor heated pool, an onsite restaurant, incredible fall foliage and a full, free hot breakfast to start every morning right. The generous buffet spread features sizzling waffles, fresh fruits, sweet pastries, yogurt, juices and 100% Arabica coffee. Hotels in Keene are known for hospitality, but we break the mold with the best service in town. Whether its sports tournaments or the Pumpkin Festival that brings you to this part of New Hampshire, rest assured you’ll be treated like royalty here. Keene State College is a big draw, and we welcome students, their loved ones and visiting professors year-round. From football games to graduation, where you stay plays a big part in how much you enjoy your vacation. If you’re looking for motels in Keene that combine value with quality, that’s exactly what we promise. Sports are a way of life here, and we welcome players and fans alike of soccer, baseball, lacrosse, softball and basketball. Our Keene hotel can accommodate groups, so traveling together has never been easier. When you stay with friends and family, your trip is easier and more fun. Business travelers are also on the lookout for hotels in Keene that provide a quiet space to take care of work duties. We welcome employees of NGM, Cheshire Medical Center, PC Connections®, C&S Wholesale Grocers and many other local businesses to our Keene hotel. With convention and banquet facilities, we are proud to host blood drives, weddings, business meetings and other events. A superior location means getting to work is easy, and there will be plenty of time left over for leisure activities. ... more   less 

Additional Information about BEST WESTERN PLUS Keene Hotel

Address: 401 Winchester Street, Keene, NH 03431-3913 (Formerly BEST WESTERN PLUS Sovereign Hotel)
Region: United States > New Hampshire > Keene
Price Range: RM431 - RM547 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Keene Hotel 3*
Number of rooms: 122
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Also Known As:
Best Western Keene
Keene Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Keene Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Keene Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room, and you'll be fine.”
 of 5 bubbles slalemand, 17 Oct 2016 | Read review
“Pick a room way off the highway.”
 of 5 bubbles attaracg, 14 Oct 2016 | Read review
“Try and get a room that is on the far side away from the highway.”
 of 5 bubbles cga857, 12 Oct 2016 | Read review
“1st Floor rooms are by the pool, gym, restaurant, business office, and they are still quiet”
 of 5 bubbles jonathantZ5240HP, 30 Sep 2016 | Read review
“stay on the second floor”
 of 5 bubbles 875AnneD, 21 Sep 2016 | Read review
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