Staff were all helpful, friendly and polite. Client service excellent. Accommodations were clean, comfortable and spacious. Really like that there is a shuttle bus to Loon Mountain. We would happily return to this location.
We thoroughly enjoyed our stay. The unit had everything we required and they also had a list of additional items they provided at no charge IE: bed topper and humidifier. The kids enjoyed the pool and games room each night after a long day of skiing. Overall we had a very…
Brought both my kids and their families there this winter for skiing fun over at Loon Mt. They loved the condo, swimming pool and also the outside jacuzzi then dippiing in the snow. We all enjoyed Pollard Brook a lot.
Great resort close to all amenities. Kids love the indoor pool after a day of skiing. Accommodations have everything your need just like home. The two bedroom was more then enough space for a family of 4. We also had a Murphy bed however wasn't needed with the two bedrooms .
The staff is GREAT! A small example: It snowed while there. Came down 3 flights holing a large bag of garbage. Stopped to locate the bins, but couldn't see the. 2 employees went by in a truck making sure the lot was clear on their way to another task. They saw me as they went…
"stayed in the Jackman lodge which was great. Short walk to the main building for the pool."
"we loved #218 It was on ground level (one floor above"
"Refrigerator door dented and mildew in tiled shower stall grout. Took all day for rooms to heat up to a tolerable level (68 degrees). "
"More kitchen supplies -- big bowls, graters, baking pans -- would be nice, but what was there was completely adequate."
"2 BR loft apartment "