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Sheraton Portsmouth Harborside Hotel

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250 Market Street, Portsmouth, NH 03801
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (276)
Room & Suite (74)
Dining (48)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Portsmouth Harborside Hotel
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 18 hotels in Portsmouth
Location
Cleanliness
Service
Value
Travellers' Choice
Sheraton Portsmouth Harborside Hotel sits in downtown Portsmouth, New Hampshire just steps from all of the top downtown destinations and near the University of New Hampshire as well as shopping, dining, recreation and museums in the historic district. Our accommodation has 14,000 square feet of event space for your next meeting or wedding. Take in picturesque harbor views from our onsite restaurant & bar as our premier culinary experts serve delicious fare in a casual atmosphere.
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Room & Suite (74)74
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Paid public parking on-site
Wifi
Paid internet
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast in the room
Kids' meals
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, Spanish, Turkish
Hotel links
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1529Reviews17Q+A100Room tips
Traveller rating
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JimofBoston wrote a review Apr 2021
Boston, Massachusetts89 contributions16 helpful votes
I’ll keep this short and sweet and focus on the bullet points. This place seems to have been recently mostly remodeled. A good thing. The room was almost spotless, almost actually super clean. A+ to the cleaning staff. The promised mini bar didn’t exist and we had to ask for a coffee machine. The beds were like sleeping on a cloud, literally. Don’t get me wrong, they were not too soft, they were perfect and no one is pickier about hotel beds than I. Also the bedding was just as great. A+ there too. Staff was attentive and friendly. Shower was strong and hot. Heat and AC was clean, fast, and strong. View of the ocean was excellent. The valet parking was excellent and only $5 more than the self-parking option. They have a cute little 24/7 hour snack shop in the lobby that seemed convenient (but at times not so well stocked). The pool area seemed clean and well maintained. Now for the “not so good” things. The fridge was a tad too small. They should have used a smaller bureau and a bigger fridge. The room design (maybe it was just my “corner” room) was poor in that my luggage carrier couldn’t make it any further inside more than a foot from the door. There is major construction/renovations still going on and it was all centered on the main entrance. Men taking half bathtubs with construction debris down the elevators into the lobby then out the front door to a lift seemed a little tacky. There is no back side area for this to happen? I’ve been in construction almost my whole life so I wasn’t bothered by it, but I did see many other people that seemed genuinely perturbed to have to deal with it or even be subjected to seeing it all happen as if the hotel was a construction site and they were smack in the middle of it no matter where they were, except when in their room. During our entire stay, the wood work was being stained and the odor was powerful to say the least. I happen to love the smell of Minwax stain, but others, openly not so much. They almost needed to pass out safety helmets and breathing gear. $30 per day to self-park across the street? Pretty steep for off-site parking. The restaurant, if it can even be called that, was horrible. Save your money. What a huge disappointment (see my review of Two-Fifty Market on here). Talk about blowing a golden opportunity. They have all the free foot traffic in the world at their feet as well as a chance at providing room service to everyone and they get an F in every category. The competition among restaurants in Portsmouth, NH is fierce, so there is no need to settle for this nightmare. Also the grand piano in the lobby which would have added a nice classy touch was never played. At least have someone playing during dinner since the restaurant and lobby are one in the same area, no? The room numbering is way off and wonky. The TV had zero options for any on-demand or PPV movies, just basic cable which was terrible although I did get to see a Red Sox game and a Bruins game on the tube. The makeup mirror in bathroom was broken in that it did not light up as designed. Curtains would not open or close all the way. They should have gone with a more “blackout” effect for those looking to sleep in. A truck seemed to empty a dumpster very loudly just under our window each morning very early. That wasn’t good. No breakfast included, not even a “continental” breakfast (not that I would have eaten anything from their 250 restaurant) and that seemed a little cheap of them. For the money we paid would it kill ya to put out a little juice, fruit and a few bagels? They had free coffee in the lobby and in the room (after we asked for it) and that was about it for freebies. All in all it was a good stay, we love the area and only use the room mainly late night. We would stay in the area again, just not so sure that this hotel would be our choice the next time, unless management wanted to comp us to make up for all of the obvious shortcomings. If the restaurant was even half decent and the construction was not going on, and the dumpster wasn’t waking me up each morning, I’d probably have given this place 4-5 stars based on the extreme cleanliness and the wonderful beds/bedding.
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Date of stay: April 2021
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Sleep Quality
Room Tip: Ask for a room with a view well in advance of your stay!
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Response from CJ Shaw, General Manager at Sheraton Portsmouth Harborside Hotel
Responded 2 days ago
Thank you for taking the time to provide feedback from your recent visit. We appreciate the recognition on our cleanliness efforts, however I understand that we failed to achieve our goal and meet your expectations in some other aspects of your recent visit. Should you like to further discuss your experience, please reach back out to me directly as I would enjoy the opportunity to regain your confidence. With Hospitality, CJ Shaw General Manager
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Sunapee17 wrote a review Feb 2021
Newport, New Hampshire387 contributions111 helpful votes
Comfortable beds and pillows. Basic room. Friendly staff. Convenient walk everywhere. Mini frig in room. You have to ask for a coffee pot to be delivered to your room, but there is also complimentary coffee in the lobby.
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Date of stay: February 2021
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KatieM41889 wrote a review Oct 2020
Boston, Massachusetts17 contributions3 helpful votes
What an incredible staff!!!! Conor in sales was wonderful and was able to make sure that our girls weekend was successful, CJ and Earl at the front desk greeted us with sincere hospitality and Brad at the bar made us laugh from start to finish! We cannot say enough about the Sheraton team. Thanks for a wonderful weekend! ~Katie, Kayla and Kayla~
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Date of stay: October 2020
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Nicole wrote a review Oct 2020
2 contributions
We came to Portsmouth for our anniversary in October 2020 and it was wonderful! The hotel was clean and took safety precautions that made me feel safe with the staff and other guests. We had delicious room service for breakfast! The location of this hotel can't be beat. Our room had a view of the water and walking distance to shops and restaurants. I highly recommend
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Date of stay: October 2020
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njblanks wrote a review Sep 2020
njblanks40 contributions39 helpful votes
We stayed in a junior suite and it was dated and the living room was oddly shaped. I couldn’t figure out the shower😔, bed was lumpy and lastly the air conditioning was soooo loud! Location was good. We ate at Surf and was very good
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Date of stay: September 2020
1 Helpful vote
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Response from CJ Shaw, General Manager at Sheraton Portsmouth Harborside Hotel
Responded 29 Sep 2020
Thank you for taking the time to provide feedback from your recent visit. I understand that we failed to achieve our goal and meet your expectations. Should you like to further discuss your experience, please reach back out to me directly as I would enjoy the opportunity to regain your confidence. With Hospitality, CJ Shaw GM
Read more
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PRICE RANGE
US$156 - US$445 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton portsmouth, portsmouth sheraton
LOCATION
United StatesNew HampshirePortsmouth
NUMBER OF ROOMS
200
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Frequently Asked Questions about Sheraton Portsmouth Harborside Hotel
Which popular attractions are close to Sheraton Portsmouth Harborside Hotel?
Nearby attractions include Market Square (0.4 km), The Music Hall (0.4 km), and Moffatt-Ladd House & Garden (0.2 km).
What are some of the property amenities at Sheraton Portsmouth Harborside Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Portsmouth Harborside Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Portsmouth Harborside Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Sheraton Portsmouth Harborside Hotel?
Yes, paid private parking nearby, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Portsmouth Harborside Hotel?
Conveniently located restaurants include Green Elephant, Ristorante Massimo, and Durbar Square Restaurant.
Are there opportunities to exercise at Sheraton Portsmouth Harborside Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Sheraton Portsmouth Harborside Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Portsmouth Harborside Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Portsmouth Harborside Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Portsmouth Harborside Hotel?
The staff speaks multiple languages, including English, Spanish, and Turkish.