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Sheraton Portsmouth Harborside Hotel

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1,157 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Portsmouth Harborside Hotel
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Showing 1,133: English reviews
Corona, California
Reviewed 29 October 2016

Staff was very professional but not overly friendly. It was more typical of a large city hotel as opposed to a the other more country hotels in Vermont and Maine. The rooms were nice and comfortable, but not outstanding. Just nice and comfortable.

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Helpful?
Thank Glenn O
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Glenn O - Thank you for reviewing your experience at the Sheraton Portsmouth Harborside Hotel. I am sorry that the staff did not come across as overly friendly, that is usually one of our calling cards. I have shared your feedback with the team and we are all in hopes you will return so we can demostart to you...

Singapore, Singapore
Reviewed 29 October 2016

As I drove up to the driveway on a cold rainy day on 27 Oct, I was met by a valet parking attendant. Valet parking is $34, Self parking is $19 which is across the street. Not exactly cheap for low season in a quiet town. I chose the latter and the parking attendant didn't even bother to greet or...

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Helpful?
Thank Peter H
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings v - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel. I am diappointed that we did not start your stay with a great arrival experience. This is not our normal service standard. It does not make a difference to us if a guest selects the $19 self park option or the $24 valet option we...

gold coast
Reviewed 28 October 2016

This is a large hotel with nice big clean rooms, super comfy beds, friendly staff, indoor pool & fitness centre. We had room 321 which overlooked the parking lot, warehouses and had a part view of the water. Unfortunately the breakfast which was included was very minimal - no yoghurt, bananas or cereals (only porridge). This is reflected in the...

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Helpful?
Thank crompos
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings crompos - Thank you for sharing your feedback regarding your stay with us at the Sheraton Portsmouth Harborside Hotel. I am glad you enjoyed ur Signature Sleep Experience at Sheraton and got to encounter our friendly staff. I have shared your feedback regarding your tour breakfast and I apologize it did not meet your expectations. I hope you will...

providence, ri
Reviewed 26 October 2016

I stayed one night in a Club Room (521). The room is very tired - large stains on the rugs, peeled wallpaper, old furniture (please replace the desk chair - that's a disgrace and easy fix). The Club Room is spacious and includes free breakfast. However don't stay in 521 if you like or need to sleep in a bit....

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Helpful?
Thank usx
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings usx - Thank you for sharing your feedback regarding your stay at the Sheraton Portsmouth Harborside Hotel. I am sorry to hear that we did not meet your expectations. I am happy to share that we will be updating the last of our guest rooms this winter and moving our Club Lounge to an alternate location that will prevent...

Sabattus, Maine
Reviewed 19 October 2016

Stayed two nights - was nice. Staff was very professional though not very friendly. Room was okay, but there were crumbs on one of the chairs, hair in the bathroom and a dusty dime under the bed??!! The facility needs some updating but is adequate for a couple of days stay. Close to downtown shopping and eating.

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Helpful?
Thank eilas0r
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings eilas0r - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel. I am sorry to hear there were some opportunities. I invite you to connect with me via email at tharris@sheratonportsmouth.com or via phone at 603.559.2617 so I can address these opportunities. I hope you will come back and see us again so that we can...

Timbuktu, Mali
Reviewed 19 October 2016

It is relatively modern with the most modern taps I have seen in the US (good to see they catch up with the civilised world). The meeting rooms are well equipped and good for meetings. It's a quiet location. The restaurant produces some tasty food. Overall quite decent.

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Helpful?
Thank abcdefghijklmnop683
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings abcdefghijklmnop683 - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel with others. I am pleased you enjoyed your time. Our location and facilities as well as our experience allow us to be a great conference destination. I hope you will join us again soon! Warm regards, Tristan

Boothbay Harbor, Maine
Reviewed 19 October 2016

We stayed here for one night while in town on business. The room was rather small but comfortable. Loved the free Starbucks coffee in the lobby. The hotel is within walking distance to shops and restaurants. The only downside of staying at this location is the cost of parking.

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Helpful?
Thank Jnelson633
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Jnelson633 - Thank you for reviewing your stay at the Sheraton Portsmouth Harborside Hotel. I am pleased your enjoyed your time with us. Our location allows our guests to enjoy all that Portsmouth has to offer. We hope to welcome you back soon! Warm regards, Tristan

New Hampshire
Reviewed 18 October 2016

We have stayed at the Sheraton Portsmouth Harborside Hotel each autumn since 2014. Our reviews were taken to heart and the improvements in the hotel are noteworthy. Let me start by saying that we can't imagine how a hotel which is typically always booked to capacity ever has a chance to make renovations - but they found a way to...

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Helpful?
Thank Mrs Andrew C
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Mrs Andrew C - Thank you for reviewing your experience at the Sheraton Portsmouth Harborside Hotel. I am glad we were able to make it click on the third time. All of rooms will be renovated by next spring. We look forward to welcoming you back on your next visit. Warm regards, Tristan

Manchester, New Hampshire
Reviewed 15 October 2016

Absolutely fabulous time! Our room was on the "VIP" floor. Immaculate room with a view, staff (John and Alex at the desk) were fantastic, kind and accommodating, and food in the restaurant was terrific. Nice continental b/f in the morning. It was my husband's 70th birthday and they made it very special for him with cheese, crackers and champagne. We...

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Helpful?
Thank heyjude2992
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings heyjude2992 - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel with others. It is our job to allow our guests to enjoy and celebrate the special moments in their lives. John and Alex are two of many that allow this to happen. We hope you will join us again for special moments. Warm regards, Tristan

Charlotte, North Carolina
Reviewed 15 October 2016

Had a wonderful 2 night stay for a conference and was extremely pleased by the clean, comfortable and tasteful accommodations. The staff is extremely pleasant and helpful. I especially appreciated the attentiveness of the club lounge assistant, Christine. She went out of her way to make you feel special as if she was personal assistant.

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Helpful?
Thank ElyssaDelValle
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings ElyssaDelValle - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel with others. Clean rooms and friendly staff allow us to be the perfect conference location. I hope you will come visit us again soon! regards, Tristan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Sheraton Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 

Additional Information about Sheraton Portsmouth Harborside Hotel

Address: 250 Market St, Portsmouth, NH 03801-3478
Region: United States > New Hampshire > Portsmouth
Price Range: RM541 - RM1,330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Portsmouth Harborside Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton
Hotel Style:
#4 Business Hotel in Portsmouth
#5 Family Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Portsmouth Harborside Hotel staff and other travellers.
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Questions? Get answers from Sheraton Portsmouth Harborside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from elevator”
 of 5 bubbles PeterH587, 29 Oct 2016 | Read review
“I am sure there must be rooms with water views.”
 of 5 bubbles crompos, 27 Oct 2016 | Read review
“Talk to the hotel staff directly prior to making reservations for any specifics.”
 of 5 bubbles michelleaO1959WZ, 18 Oct 2016 | Read review
“There are rooms w/water view....you may want to ask if one is available.”
 of 5 bubbles heyjude2992, 15 Oct 2016 | Read review
“Club Floor is worth the value”
 of 5 bubbles W3276TKkevinb, 10 Oct 2016 | Read review
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