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Sheraton Portsmouth Harborside Hotel

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Sheraton Portsmouth Harborside Hotel
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1,157 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Portsmouth Harborside Hotel
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Showing 1,133: English reviews
Boston, Massachusetts
Reviewed 22 December 2014

I agree with many of the reviews in saying this location needs updating. The room upon entering was very small and bathroom seemed very run down along with the carpets. I won't stay here again. My business partner complained and there was nothing offered in return from management. The walls certainly do have cracks in them and overall, the property...

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Helpful?
Thank Momopies
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Momopies - Thank you for taking the time to share your feedback about your recent stay with us. I apoloize that the room did not meet your expectations. We pride ourselves on provding outstanding full service hospitality here at the Sheraton Portsmouth Harbosrside Hotel and I hope that you experienced that as well. I would be happy to discuss...

Concord, New Hampshire
Reviewed 17 December 2014

We stayed here for a romantic weekend and it was fantastic. We reserved a townhouse and it was absolutely worth the extra money! It is two floors, full kitchen, two baths, sitting area, deck and it was just huge! It was accommodating to exactly what we needed. This hotel is also right on the water so there is a nice...

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Helpful?
Thank dcb2218
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings dcb2218 - Thank you for taking time to share your feedback about your recent experience with us at the Sheraton Portsmouth Harborside Hotel. I am so glad that the room met your expectations and work out so well. I hope that we will have the opportunity to have you as our guest again in the near future! If I...

Boston
Reviewed 14 December 2014

The hotel was not as I expected - perhaps if I had read more reviews I would have been better prepared. We paid about $250 for our room, which was very overpriced for what we received. When we entered the lobby, I noticed an odd smell - still not sure what that was but it remained when we went down...

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Helpful?
Thank biologyteacher
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings biologyteacher - Thank you for taking the time to share your experience at the Sheraton Portsmouth Harborside Hotel. I am disappointed to hear that you did not feel that your experience lived up to the value you paid. We work extremely hard to create memorable experiences for our guests and I am sorry that we feel short in this...

White Plains, New York
Reviewed 14 December 2014

We reserved a 2 bedroom condo on the Sheridan web-site and learned that the condo was not attached to the hotel, but rather in a small development on the side of the hotel. The condos face the parking lot on one side, and street on the other. To have a view of the water, you would need to stay in...

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Helpful?
Thank YandB_LabLover
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings YandB_LabLover - Thank you for taking the time to share your experiences online at the Sheraton Portsmouth Harborside Hotel. We truly appreciated all feedback and those of you who help steer guests to find the right hotel choice for them. If I can ever be of assistance please connect with me at tharris@sheratonportsmouth.com. We look forward to having the...

Alexandria, VA
Reviewed 11 December 2014

We stayed here over the thanksgiving weekend. The hotel is convenient and Portsmouth is a very walkable city. We upgraded to the club level. I had seen the recent Sheraton promotion of the advantages of the Club level but this location missed that upgrade. The room is small and nothing like what the promotion advertised. It was convenient to our...

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Helpful?
Thank Hunter.oz@comca... H
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Hunter.oz - Thank you for taking time to review your recent experience with us at the Sheraton Portsmouth Harborside Hotel. I am glad that many aspects of your stay were positive but am disappointed to hear that your bar experience was not. Please feel free to connect with me directly at tharris@sheratonportsmouth.com so that I can personally address these...

Winter Haven, Florida
Reviewed 3 December 2014

Hotel is very nice but we had a few disappointments- hotel was not full but they put us right next to the elevator,the Internet service was sporadic and the self parking which was $15/day was a pain to get out of because it would not recognize the room key 2 of the 3 days we were there so you had...

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1Thank FLVisitors
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings FLVisitors - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel. I am glad that we were able to meet your overall expectations and I am sorry for the few problems you encountered. I welcome you to reach out to me directly at tharris@sheratonportsmouth.com if I can be of further assistance. We look forward to welcoming...

Manalapan, New Jersey
Reviewed 2 December 2014

I do not agree with the prior reviewers comments. We stayed on the club level at the same time. The service and attention to detail by the staff was appreciated. Everyone was friendly even the dogs wagging their tails in the lobby. We never heard a dog bark, no loud noises in the hallways nor any problem with the room....

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Helpful?
Thank Zester1958
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Zester1958 - Thank you for sharing your feedback about your experience at the Sheraton Portsmouth Harborside. I am glad to hear that your experience was a good one. Our team works extremely hard to ensure that all of our guests expectations are not onoly met but exceeded. Please come back and visit us again soon and if I can...

Concord, New Hampshire
Reviewed 1 December 2014

I had stayed at this hotel years ago and remember enjoying it. I was in need of a place to stay due to the winter storm/power outage that occurred on Thanksgiving and thought I would stay in Portsmouth. I love the city and as an SPG member, this hotel was an easy choice. Unfortunately, this was a very disappointing stay....

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Helpful?
Thank SPGJeff O
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Good Morning - Thank yuo fort aking the time to dhsre your experience at the Sheraton Portsmouth Harborside. I am sorry to hear that we feel short of expectations however I thank you for recognizing the friendliness of the team. I invite you to connect with me directly at tharris@sheratonportsmouth.com so that I can resolve any issues that you encountered...

Madbury, New Hampshire
Reviewed 25 November 2014

We stayed at the Sheraton Harborside a couple of weeks ago for our 14th anniversary. Travis, the valet upon our arrival, was extremely friendly and helpful. The front desk staff was also very good. When we entered our room, the first thing we noticed was that a bottle of champagne and chocolate covered strawberries were waiting for us - a...

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Helpful?
Thank Katie B
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Good Morning - Thank you for taking the time to share your positive experience with us. We are thrilled that we could share your annioversary with you and make it a psecial experience. Please come back and visait us at the Sheraton Portsmouth again soon and if I can be of additional assisatnce please feel free to connect with me...

okc
Reviewed 19 November 2014

My family & I stayed at the Sheraton Portsmouth Haborside for a week long stay & Christine in the club lounge treated us like family ;-) She went above & beyond to ensure that we felt at home & always went the extra mile to provide our family with exceptional service- thank you Christine!!!

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Helpful?
1Thank j l
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Dear Jl, Thank you very much for staying with us and for your positive review regarding your recent experience. I am glad you enjoyedy our one week stay with us. Christine is a great employee and really strives to provide the best service to each guest that enjoys our Club Lounge. We look forward to welcoming you back soon. Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Sheraton Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 

Additional Information about Sheraton Portsmouth Harborside Hotel

Address: 250 Market St, Portsmouth, NH 03801-3478
Region: United States > New Hampshire > Portsmouth
Price Range: RM542 - RM1,333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Portsmouth Harborside Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton
Hotel Style:
#4 Business Hotel in Portsmouth
#5 Family Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Portsmouth Harborside Hotel staff and other travellers.
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Questions? Get answers from Sheraton Portsmouth Harborside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from elevator”
 of 5 bubbles PeterH587, 29 Oct 2016 | Read review
“I am sure there must be rooms with water views.”
 of 5 bubbles crompos, 27 Oct 2016 | Read review
“Talk to the hotel staff directly prior to making reservations for any specifics.”
 of 5 bubbles michelleaO1959WZ, 18 Oct 2016 | Read review
“There are rooms w/water view....you may want to ask if one is available.”
 of 5 bubbles heyjude2992, 15 Oct 2016 | Read review
“Club Floor is worth the value”
 of 5 bubbles W3276TKkevinb, 10 Oct 2016 | Read review
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