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America's Best Inns & Suites

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360 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Reviewed 24 October 2016

We had flown in late from Boston on our way to Castine, Me for parents wk-end at Maine Maritime. It was about 2:00am when we checked in with no reservations. The gentlemen(I think his name was Wells) was so helpful. He found a coupon which reduced the price and assisted me in accessing Wi-Fi with my tablet. The room was...

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Helpful?
Thank Sara S
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Sara, Thank you so much for taking the time to review our property, America's Best Inn of Portsmouth, NH. Will is a wonderful member of our Guest Services team. He is always so helpful in assisting guests to get the very best rate that we can offer. Our entire staff strives to give the very best in Guest Services and...

Jessup, Maryland
Reviewed 24 October 2016

We stayed here for two days. The beds were clean and comfortable. The continental breakfast was consisted of muffins, toast, English muffins, yogurt, juices, coffee, tea and hot chocolate. The staff is very nice . The grounds are pretty with adequate parking available. Breakfast options are always replenished.

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Helpful?
Thank MsC8108
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

MsC8108, Thank you so much for taking the time to review our property, America's Best Inn of Portsmouth, NH. I am so glad to hear that your enjoyed your stay with us. Our housekeeping stay takes pride in making sure every room is clean, inspected, and ready every single day for any guest that may check into it. Our breakfast...

Yarmouth, Canada
Reviewed 24 October 2016 via mobile

We stayed here one night on our way from Washington to Portland to catch the CAT ferry to Nova Scotia. The lady who checked us in was very friendly and gave us a heads up to a great restaurant across the street...the Roundabout. The room was clean and quiet...bathroom clean, hot water and towels. Would recommend and stay again.

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Helpful?
Thank baink1
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Baink1, thank you so much for taking the time to review our property, America's Best Inn of Portsmouth,NH. I am so glad to hear that our Guest Services Staff was so helpful during your check-in. We strive to give the very best that we possibly can in guest services to everyone who walks onto our property. I am also excited...

North Yorkshire, United Kingdom
Reviewed 17 October 2016

We stayed here after leaving Bar Harbor. Easy to find with parking. We had a room on the 3rd floor next to the elevator & ice machine overlooking the road - none disturbed us! The room was very nice although with mismatched furniture but all very clean. Fridge, microwave, coffee machine and wi-fi as normal. Everything you need. Staff friendly....

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Helpful?
Thank TessPiggo
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Tesspiggo, thank you so much for taking the time to review our property, America's Best Inn of Portsmouth, NH. I am so glad to hear that you enjoyed your stay with us. I apologize that the furniture in your room was mismatched. We do our best to provide the very best amenities that we can. We will be renovating our...

Maryland
Reviewed 7 October 2016

We stayed at this hotel one night on our way to Bar Harbor. The staff was friendly and nice and the homemade cookies were a nice touch. The free breakfast was okay - just cereal and bagels. The rooms were adequate but needed a lot of updating. The beds were kind of hard and not so comfortable. There seemed to...

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Helpful?
Thank klyns
BestInnPortsmouth, Guest Services Supervisor/Sales at America's Best Inns & Suites, responded to this review

Thank you for taking the time to review our property. I am glad you found of staff friendly. We strive to give the very best in customer service to everyone that comes to our property. I am sorry that the room did not meet your standards. We will be renovating this winter and I hope that you will stop by...

Sherwood, Arkansas
Reviewed 22 September 2016

I was almost to Boston, and could not find a room, so I had to turn around and head back North. It was a Friday and I was really upset with myself for not making an advanced reservation somewhere! I had heard rooms rates in the Boston area are out of sight, so that's why I decided to turn around...

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Helpful?
1Thank Walklady
BestInnPortsmouth, Guest Services Supervisor/Sales at America's Best Inns & Suites, responded to this review

Thanks so much for taking the time to review our property! I am so glad to hear that we were able to accommodate you with a room. It can be very difficult this time of year to get a room. I am glad to hear our staff was kind and professional with you during your visit. Mikaela, and all of...

Bedford, New Hampshire
Reviewed 21 September 2016

The rooms were clean and comfortable. Breakfast was all carbs if that's okay with you. Holiday Inn was a sister company and was across the street. Not far from downtown - a 5 minute drive Taking Dennett St (to the right of the hotel) - follow signs to downtown. Biggest inconvenience was that ice was on the 2nd floor and...

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1Thank Michele G
BestInnPortsmouth, Guest Services Supervisor/Sales at America's Best Inns & Suites, responded to this review

Michele, thank you so much for taking the time to review our property. I am glad to hear that you had time to enjoy the downtown area. It is a lot of fun.

Charlevoix, Michigan
Reviewed 20 September 2016

I can't say enough about Tyrone and his staff!!! We experienced some credit card issues and Tyrone and his staff bent over backwards to help us. Everyone was super helpful and so friendly, and the cookies were fabulous. I gave 5 stars just for this reason. Now onto the hotel itself.., it is so centrally located getting in is easy...

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1Thank 883ginny
BestInnPortsmouth, Guest Service Supervisor/ Sales at America's Best Inns & Suites, responded to this review

Ginny, Thank you so much for taking the time to review out property. I am so glad to hear that you enjoyed yourselves so much during your visit. Tyrone is a great manager and very good to work with. He is always willing to help a guest as much as he possibly can. I am glad he was able to...

Dartmouth, Canada
Reviewed 15 September 2016 via mobile

I stopped at the America's Best Inn at about 12:30am after a long 14 hour day of driving by myself from North Carolina because it seemed to be a good price according to Google map. When I arrived the parking lot was fairly packed and I was worried that maybe I would not get a room, and when I went...

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Helpful?
Thank Dawn U
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Dawn, thank you for taking the time to review our property. I am glad to hear that our staff was able to accommodate you. After being on the road that long getting a quiet, clean room should be the easy part of your travels. We will be renovating this winter and I hope you will come back and see our...

Reviewed 14 September 2016 via mobile

Stayed third week of August. Very busy Monday, arrived at noon and they had a few rooms left. Stayed here because it was the only place available. The rooms are outdated and old and need updating, which is scheduled for fall. But, that said, the bed was comfortable, air conditioning worked well, and it was clean. After my initial disappointment...

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Helpful?
Thank seascapersantacruz
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Thank you so much for taking the time to review our property. I am glad to hear that you enjoyed your stay with us! As you mentioned we are going to be renovating our property this winter and it's a very exciting time for us here. I am glad you enjoyed your time downtown as there is always fun stuff...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about America's Best Inns & Suites

Address: 383 Woodbury Ave., Portsmouth, NH 03801
Region: United States > New Hampshire > Portsmouth
Price Range: RM321 - RM821 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — America's Best Inns & Suites 2*
Number of rooms: 61
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Also Known As:
America`s Best Inns And Suites
America`s Best Inns Hotel Portsmouth
Best Inn Americas
Best Inn Portsmouth
Portsmouth Best Inn
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Questions & Answers

Here's what travellers have asked, with answers from America's Best Inns & Suites staff and other travellers.
1 question
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Enfield, Connecticut
10 months ago

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Questions? Get answers from America's Best Inns & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would request a room upstairs”
 of 5 bubbles , 24 Oct 2016 | Read review
“Our room was on the 2nd floor. It was a good size room with double beds. The A/C and heating unit kept the room comfortable.”
 of 5 bubbles MsC8108, 23 Oct 2016 | Read review
“High up floor away from any road noise you may hear”
 of 5 bubbles TessPiggo, 17 Oct 2016 | Read review
“Right off interstate and conveniently located”
 of 5 bubbles Walklady, 21 Sep 2016 | Read review
“Quite hard to find: get to Holiday Inn on Woodbury Avenue and it’s the other side of the road bridge over the highway.”
 of 5 bubbles Broomhillal, 19 Aug 2016 | Read review
5 of 5