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Residence Inn Portsmouth

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Residence Inn Portsmouth
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164 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Reviewed 31 January 2014 via mobile

Stayed her during a quick visit to Portsmouth. The staff was very friendly and accommodating. Easy shuttle service to the downtown area. It's everything you expect from a Residence Inn. There was a small incident where the fire alarms went off and we had to evacuate and it was handled very well. For anyone who didn't have their keys the...

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Helpful?
Thank Toriliddy
Ports_Residence_Inn, General Manager at Residence Inn Portsmouth, responded to this review

Hello I am happy to hear that you enjoyed your stay with us and that you were able to use the shuttle. Unfortunately incidents do happen but we pride ourselves on handling it in a proper professional manner. Thank you again and hope to see you next time.

Loudon, Tennessee
Reviewed 21 January 2014

We have stayed here on several occasions. The location is perfect for shopping, eating, going to Portsmouth downtown, and going to UNH events. The staff are very nice and helpful! We really like the 2 bedroom and 2 bath option with a family. The hotel overall needs updating, starting to look a little worn out, especially cabinets, carpet, stove, but...

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Helpful?
1Thank OHINTN
Ports_Residence_Inn, General Manager at Residence Inn Portsmouth, responded to this review

I am sorry to hear about the experience you had in the fitness room. The hotel has repaired the treadmill and had a tech go through the universal machine to make sure that it is working properly., As for the cleanliness I have gone over this with my staff. As for the conditions of the rooms. The hotel is constantly...

Southern Maine
Reviewed 2 January 2014

Stayed one night for a pleasure trip. The front desk staff was very gracious about providing information about the area. We especially appreciated the shuttle to downtown Portsmouth. The room was clean, but I can't say the same about the glasses and dishes in the kitchen area. If I were to stay there again, I'd run everything through the dishwasher...

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Helpful?
Thank Mainemom3
Ports_Residence_Inn, General Manager at Residence Inn Portsmouth, responded to this review

I am happy to hear that the front desk staff was very helpful and you were able to enjoy the shuttle to the downtown area. I am sorry hear about the glasses in the rooms. The housekeeping staff should put all of the dishes through the dishwasher when a guest checks out. I do apologize if this was not done...

Fredericton, Canada
Reviewed 29 December 2013

It was a fairly typical Residence Inn stay. Staff was helpful and location is near malls and lots of chain restaurants. Had supper at Paddy's which is in walking distance. Ok, but not spectacular. One complaint about stay: Toilet in our room was not cleaned from previous stay. I'll give them a mulligan as people make mistakes, but it was...

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Helpful?
Thank OriginalShoon
Maine
Reviewed 7 December 2013

The staff here is very nice and deserve a better property. The soundproofing is terrible: be prepared to share your evening with the room next door. New HD TVs have no HD signal! Breakfast is typical industrial eggs. Give these nice people a well-deserved refurbishment!!!

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Helpful?
1Thank CWMMaine
Ports_Residence_Inn, Manager at Residence Inn Portsmouth, responded to this review

Thank you for your review. I am happy to hear that the staff was very accommodating and nice. However I am certainly disappointed that the room was not up to the conditions expected. Your experience falls way below our standards. Please reach out to me personally at jun.park@marriott.com, so that we can discuss your stay.

Sydney, Canada
Reviewed 6 December 2013

We stayed 2 nights in November, came down for the Black Friday shopping. Nice clean rooms, friendly staff. The breakfast was suberb. I highly recommend to anyone travelling down to shop, close to all the major stores.

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Helpful?
Thank Debbiec99
Ports_Residence_Inn, Manager at Residence Inn Portsmouth, responded to this review

We are happy to hear that you enjoyed your stay. Hope to see you again soon.

Vermont
Reviewed 4 December 2013

There appears to be some confusion with some of the reviews. This hotel is located outside of downtown, near the Pease International Tradeport. It is NOT the newer Residence Inn that is located downtown. This Residence Inn has definitely seen better days. The rooms are in serious need of updating. There were a lot of little details that were overlooked...

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Helpful?
Thank kilarneyvt
Ports_Residence_Inn, General Manager at Residence Inn Portsmouth, responded to this review

Thank you for your review of our property. I am happy to hear that you enjoyed our pool and hot tub area and also enjoyed our staff. I am sorry to hear that the furnishings were in the condition that they were in when you arrived. We pride ourselves on our rooms and your experience falls below our standards. Please...

South Florida, Florida
Reviewed 21 November 2013

I stayed here 2 separate times; October 4 & 5, then again October 14, 15, & 16. On the 4 & 5, the rate was very pricey, so I used points. On the 14, 15 & 16, it was much more reasonable to my wallet. This is a beautiful, huge hotel. Typical residence inn. It is kind of out in...

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Helpful?
Thank tczig
Bar-Harbor-Regency, Manager at Residence Inn Portsmouth, responded to this review

We are so happy to hear that you enjoyed your stay with us. I will make sure that the associates hear your kind words.

Daytona Beach Shores, Florida
Reviewed 11 November 2013

The staff here is very helpful and friendly. The room was very comfortable, and clean. Like many properties, it could use some refreshing. Carpets and linens in our room were clean and like new. Some other areas could use some modern touches. Staff couldn't do enough for us, and went out out their way to help. Good breakfast, and re-filled...

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Helpful?
Thank Tree56LO
New York
Reviewed 29 October 2013

I really like the Residence Inn chain and as I am travelling to look at different colleges it has been my hotel of choice due to the two bedroom set up and overall how generally pleased I have been. This hotel is ok, but clearly not up to the usual Residence Inn. I can say it in one word...dated. The...

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Helpful?
Thank LoveVacationGuy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Portsmouth

Address: 1 International Drive, Portsmouth, NH 03801
Region: United States > New Hampshire > Portsmouth
Price Range: RM516 - RM1,437 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Portsmouth 3*
Number of rooms: 90
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Also Known As:
Residence Inn Portsmouth Hotel Portsmouth
Portsmouth Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Portsmouth staff and other travellers.
1 question
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boston
over a year ago

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Questions? Get answers from Residence Inn Portsmouth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the courtyard prone to noise”
  • Litany of minor issues - shoddy patchwork
  • Litany of minor issues - grime in the shower
  • Litany of minor issues - frayed carpet in bedroom
  • Litany of minor issues - grime in the shower
  • Litany of minor issues - cracked window
  • Litany of minor issues - large scratches on furniture
 of 5 bubbles scl44, 6 Sep 2016 | Read review
“Different size suites!”
 of 5 bubbles 326phillipg, 17 May 2016 | Read review
“Check status of renovations directly with the property to limit surprises!”
 of 5 bubbles Z4332RHmaryc, 1 May 2016 | Read review
“Most rooms are nice and quiet”
  • Room/suite
 of 5 bubbles MH382, 22 Dec 2015 | Read review
“No suggestion as we only stayed in this one room.”
 of 5 bubbles jmb151, 15 Dec 2015 | Read review
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