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Black Bear Lodge

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240 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Waltham, MA
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

I had a hard time deciding whether to give this lodge a three or a four. I think for some people, it could be a really fun place to stay -- families, young people up for a ski weekend, etc. We were looking for a somewhat romantic place to spend an anniversary weekend, and it just wasn't quite right for... More 

Helpful?
1 Thank FLRD
Boston, MA
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
HOTEL’S FAVOURITE REVIEW
Reviewed 15 August 2016

My family has stayed at Black Bear Lodge for MANY years, but this was the first time that we stayed in the Black Bear Suite. It is the only condo in the place that has two levels with 3 bedrooms and 2 full bathrooms. It has AC on both floors (the lofts only have AC on the first floor) and... More 

Helpful?
3 Thank gmuise
About Hotel's Favourite Review
Pembroke, Massachusetts
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016

I was a little nervous after booking this weekend trip from group on because I found a few bad reviews as to the cleanliness of the facility and the friendliness of the staff. These claims are utterly false!!! We were treated wonderfully by the staff every time we interacted with them. And our suited was very clean. There are shops... More 

Helpful?
Thank Katie R
Catonsville, Maryland
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

The lodge is filled with individual units that are separately owned, so each one is a little different. Comes with a kitchen, bedroom that could sleep 3, full bath. The location was superb. It's part of a ski resort and your passes for the lodge also grant you a "freedom pass" which allows you to rent bikes and boats, as... More 

Helpful?
Thank katbruce1989
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 September 2016

It was very nice clean spacious 1 bedroom condo with full kitchen. We have stayed in 3rd floor .Nice community where you can do many activities with freedom passes included in the stay.It is 10 miles away from I-93 exit but the drive was beautiful

Helpful?
1 Thank Mousumi M
Kim B, General Manager at Black Bear Lodge, responded to this review

Good Morning: Thank you for taking the time to give us your feed back regarding your recent stay. The staff and I are fortunate to work at such a nice Lodge and we are pleased you think the room was attractive & functional. The Freedom Pass is very popular and we are glad you enjoyed using it. Hope to see... More 

Nashua, New Hampshire
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 September 2016

I had my wedding at Waterville Valley, and set a block of rooms for my guests at the Black Bear Lodge. They were kind enough to waive the 2 night minimum since I had a wedding block. I also requested early check-in for my guests since most of them were travelling from 2+ hours away and golfing before the wedding.... More 

Helpful?
Thank Sarah L
Austin, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2016

Black Bear Lodge is very average. It's clean, well located, but it's like going back to the fifties, the rooms are very old looking, dark, strange settings. The bed mattresses are old and not very comfortable and the pillows smell badly. The continental breakfast was bad, canned fruit, bagels, white bread and Cheerios. For one night, it's bearable but to... More 

Helpful?
Thank Titiritin T
Kim B, General Manager at Black Bear Lodge, responded to this review

Dear Bus Tour Guest: I am deeply sorry we did not meet your expectations during your recent stay. Having 107 unique units may in some ways, be challenging if one is used to the conformity of more traditional style hotels. Thank you for taking the time to write up this review. Continued guest communication is our "life line" and we... More 

Waltham, Massachusetts
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 September 2016

We just got back from a long weekend with the kids at Black bear Lodge which we had picked up through Groupon. What a great time we had! Firstly the staff were really really friendly, even after my 3 year old pulled the fire alarm on Sunday (it was pretty mortifying - the fire department showed up, the guests all... More 

Helpful?
1 Thank Alex T
Kim B, General Manager at Black Bear Lodge, responded to this review

Hello: WOW..what a great review! Thank you so very much for taking the time to write up a wonderful over-view of our Lodge and your experience (s). We are glad you took advantage of our "Groupon" promotion. It is quite limited so you must have found it at just the right time. The staff and managers here pride themselves on... More 

Level Contributor
10 reviews
3 hotel reviews
Reviewed 17 September 2016 via mobile

What a great place, the room we stood in was wonderful. Full kitchen to cook meals if you choose too. Across the street is the Town Square with entertainment and shops. Black bear has wonderful employees always smiling and ready to help. Kris and Charlie at the front desk are always ready to help with a big smile. We love... More 

Helpful?
Thank shwrrylyn
Kim B, General Manager at Black Bear Lodge, responded to this review

Greetings: Thanks so much for the kind response posted above. Our kitchens are one of our best features and we are glad you were able to make good use of them. Our memorable guest service is something we all here at the Lodge take great pride in and many guests remark about the positive experience (s) with our Front Desk... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2016 via mobile

Beautiful suite great costumer service, beautiful grounds... didn't even want to leave our room! 2 TVs fireplace full kitchen....loved it! Will definitely stay again. Was there for my boyfriend's company outing staff was friendly and excellent.

Helpful?
1 Thank JUDITH G
Kim B, General Manager at Black Bear Lodge, responded to this review

Greetings Judith: Thank you so much for your kind feed back! The staff and I are very happy to hear about your recent stay. Guest communication certainly is important to us and you can be sure we will be here for you the next time you are in need of lodging. Warm regards, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of the White Mountains in picturesque Waterville Valley Resort, the Black Bear Lodge is a family friendly, well appointed all suite hotel with one bedroom condominiums. ... more   less 

Additional Information about Black Bear Lodge

Address: 23 Black Bear Road, Box 357, Waterville Valley, NH 03215
Region: United States > New Hampshire > White Mountains > Waterville Valley
Price Range: RM666 - RM2,797 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Black Bear Lodge 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Black Bear Hotel Waterville Valley
Black Bear Waterville Valley
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Questions & Answers

Here's what travellers have asked, with answers from Black Bear Lodge staff and other travellers.
7 questions
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Questions? Get answers from Black Bear Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely the upper floor loft condos seem to have the most space.”
 of 5 bubbles FLRD, 1 Nov 2016 | Read review
“Avoid 1st floor ,as you will see parking directly.you can do many activities with freedom passes included in the stay.”
 of 5 bubbles Mousumi111, 30 Sep 2016 | Read review
“Request an updated/renovated room on a high floor, not facing the parking lot”
 of 5 bubbles sadieash, 27 Sep 2016 | Read review
“All rooms are great, choose depending on the size of the party!”
 of 5 bubbles gmuise, 15 Aug 2016 | Read review
“Views are great everywhere, but try not to get first floor at the front of the hotel (people can see inside)”
 of 5 bubbles LaurenShan1011, 11 Jul 2016 | Read review
5 of 5
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