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Black Bear Lodge

264 reviews
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Traveller (50)
Room & Suite (184)
Pool & Beach (28)
Overview
  • Excellent47%
  • Very good29%
  • Average12%
  • Poor8%
  • Terrible4%
Travellers talk about
“the kitchen”(28 reviews)
“hot tub”(23 reviews)
“murphy bed”(17 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.5 Star Hotel
All hotel details
Offers from Black Bear Lodge
Special Offer: Ski n Stay
Hotel packages
Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)Write a Review
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Traveller rating
118
78
34
22
11
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Time of year
LanguageEnglish
118
78
34
22
11
Show reviews that mention
All reviewsthe kitchenhot tubmurphy bedtown squareindoor outdoor poolliving roomathletic clubfreedom passfront desk staffwatch tvchair liftgreat place for familyfull bathdining tableice skatinghiking trailsfree passes
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11 - 15 of 263 reviews
Reviewed 21 August 2017 via mobile

We stayed here for two nights for my daughter's wedding. Room was on 4th floor. Was nice having kitchen to cook breakfast seeing lodge doesn't have restaurant. There is complimentary coffee in lobby starting at 6:00 am. Unfortunately, coffee pot in room didn't work. Turntable...More

Thank Karibbean62
Management response:Responded 22 August 2017

Glad you enjoyed the local Mad River coffee, it is complimentary as the lodges individually owned condo/suites have full kitchens to prepare breakfast. It is disappointing to hear the units appliances were not working properly; we strive to correct all situations quickly as the comfort...More

Reviewed 20 August 2017 via mobile

The room where we stayed was fine. When we first got there, we were given the wrong room. The room was dirty and not ready for occupancy. I went back to the front desk and finally got the right room. After a long drive, I...More

Thank babee1998
Management response:Responded 22 August 2017

It is most appreciated your recognition of the Front Desk personnel's positive and pleasant disposition in correcting the disappointment upon check in. Glad to hear your family enjoyed all the Waterville Valley activities with the Freedom Pass during your visit. Thank you for taking the...More

Reviewed 9 August 2017 via mobile

Was on another day trip decided to go to waterville nice small town chose the black bear..the receptionist jen. Was very helpfull gave us the fun passed and explained what they will bring us to do in the valley which is alot if outdoor activities...More

1  Thank antonette
Management response:Responded 12 August 2017

Thank you for the wonderful review and especially the mention of a staff member. We are so happy your enjoyed the Black Bear Lodge and Waterville Valley area. We will look forward to your return.

Reviewed 22 July 2017

We weren't sure what to expect, because we had read mixed reviews, but we were pleasantly surprised. We traveled as a family of six, and found the actual beds were comfortable, the sleeper sofa (like most every sleeper sofa!) was really uncomfortable, so two of...More

2  Thank momo4Ma
Management response:Responded 12 August 2017

Thank you for the review. So happy you engaged in the activities of the Freedom Pass, it is a savior to offer guests the choice to head over to the Athletic Center especially with the unfortunate situation with the pool heater in mid -July (it...More

Reviewed 21 July 2017

My husband, teenage daughter and I spent 3 nights at the lodge in one of the one bedroom "condos." The "condos" (more like large rooms/suites) are privately owned and rented out by the lodge association. Our room had a small kitchen (refrigerator full size, dishwasher,...More

1  Thank EcoM8s
Management response:Responded 12 August 2017

Thank you for the insight on the beds and furniture, we pass on the information to the owners, and will be improving the guest comforts in the unit. Wonderful to hear your family engaged in the activities offered with the Freedom pass as well as...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$149 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$149 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (50)
Room & Suite (184)
Pool & Beach (28)
Dining (1)
Amenities (30)
Family and Play Areas (2)
Questions & Answers
Ask a question
diolis22
23 January 2017|
AnswerShow all 7 answers
Response from sherrylyn5 | Reviewed this property |
There are three floors, and yes there are elevators. Room 314 is beautiful, king bed, twin bed with trundle and comfortable sleeper sofa. Oh and 2 big TV'S in the room.
0
Votes
Rockport4
2 December 2016|
AnswerShow all 3 answers
Response from sherrylyn5 | Reviewed this property |
No they do not allow pets, unless it is a service dog. you need to provide proof that it Is a service dog. Each unit is individually owned at Black Bear. Unit 314 is very nice.
1
Vote
Jennifer B
24 November 2016|
Answer
Response from sherrylyn5 | Reviewed this property |
Yes, the shuttle runs to the Athletic Center. I am not sure of the times as it changes during the winter. During ski season the shuttle comes to black bear ever 20 minutes or so then makes the loop around the Valley area.
0
Votes
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123
Room Tips
"Pay the extra for an updated room"
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"Ask for a renovated room and ask if there is a hockey tournament."
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"Definitely the upper floor loft condos seem to have the most space."
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"Avoid 1st floor ,as you will see parking directly.you can do many activities with freedom passes included in..."
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