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I have stayed here at the hotel Indigo numerous times over the last few months. I am a travel nurse so my job entails me to stay at a lot of hotels. I have to say that I absolutely LOVE staying at this hotel. Saiqua...More
Thank Florine E
Response from IndigoBR_GM, General Manager at Hotel Indigo Basking RidgeResponded 9 April 2015
Thank you so much for sharing your positive experience on TripAdvisor! The best compliment we could ever receive is when guests like you take the time to share their great experience of our property for everyone online to see!
We most definitely hope...More
I have stayed here a few times. This hotel is often on hotwire, especially on the weekends.
The hotel does need more upkeep and you can tell it has been remodeled and a few corners have been cut. Overall it is ok, but the Courtyard...More
I contraced for 25 rooms/ 33 nights for an event. The contract was signed more than a year in advance. When the whole staff was replaced, our contract went into the forgotten box. My secretary revived the request. At the event we discovered that the...More
Response from IHGCare, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 18 March 2015
Dear Paul K,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff.
However, we’re sorry about the changes of contact due to the change of...More
The hotel needs upkeep. The heat/ac units are old and need updating. they make a lot of noise. The TVs working are hit or miss. The rooms are cold with the laminate word floors. The bathroom is the worst though - it's an open glass...More
Response from IHGCare, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 4 March 2015
Thank you for taking the time to write a review about our hotel. I apologize for any inconvenience our air conditioning system and some of our room amenities may have caused you. I have taken note of your comments and shared them with...More
Flew into town for business. The front desk person, Saiqua, was so friendly. It felt like I had already known her for years. Check in process was quick and efficient. Was pleasantly surprised by the free glass of wine and that as a Platinum Member...More