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Residence Inn Cherry Hill Philadelphia

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Residence Inn Cherry Hill Philadelphia
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198 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Cherry Hill Philadelphia
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Showing 191: English reviews
Fort Dix, New Jersey
Reviewed 2 September 2014

Let me start by saying that I never had any issue with the staff or cleanliness of the room. I did only stay for one night, but had I been staying longer I would have checked out early and found another hotel. The rooms and outside could use a little updating and slight maintenance (i.e. door does not always close...

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Helpful?
1Thank hr0612
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your review. We do have a strict "No Party Policy" and once we were notified of the party we gave the room a warning to end it. The next time we were notified we called the police to come and assist us to ensure the rooms were unoccupied. I apologize this happened the weekend you were here....

Raleigh
Reviewed 13 August 2014 via mobile

This was a great place to stay for my meetings in Philly. In about 30 minutes I was able to go from my hotel and be parked in center city. The room was clean and the bed was comfortable. It was nice to have a kitchen. It looked as though they were working hard to keep the grounds in good...

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Helpful?
Thank KevShawnn
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for allowing us to accommodate you! We appreciate your feedback and look forward to seeing you again! Regards, Nathan Stephens General Manager

Chicago
Reviewed 13 August 2014

What I loved: Great location 7 miles outside of Philly. Two story rooms with full kitchen, 2 bathrooms in each suite, beds are comfy (except for the pull out couch) free full breakfast with food for everyone in my family (I have meat eaters, vegetarian and a vegan in my family so it is always a fun time trying to...

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Helpful?
Thank Mary G
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your recent stay and for your review. I appreciate your feedback and have discussed with our team at the hotel to improve for future guests. Regards, Nathan Stephens General Manager

Houston, Texas
Reviewed 6 August 2014

I was staying there for 2 nights. The front desk girl was very nice. I could not say the same about the other staff. The hotel needs a lot of work outside and in. Beds are way to hard. Baseboards needs a real good clean. They rush Platinum members to leave at 11 o'clock.

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Helpful?
Thank Angel H
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your review of our hotel. I undertand you had a few concerns and I appreciate you bringing it to our attention. I will share your concerns with our entire staff and implement a plan to ensure this does not occur with future guests! Regards, Nathan Stephens General Manager

New Rochelle, New York
Reviewed 1 August 2014

We went back to this hotel because we loved the staff and facility on a prior visit. This time things were not as good. They were very crowded. Thus, we think we got a room that was not used much. It did not feel fresh. There were dead bugs in the sink. Also, the walls were paper thin. we could...

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Helpful?
Thank hoffather
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for taking the time to review our hotel. I apologize that we did not meet your expectations on this trip. I have discussed your review with our Housekeeping Department and will use as a learning tool for future guests. Please do not hesitate to contact me if I can be of any further assistance. Regards, Nathan Stephens General...

Ellicott City, Maryland
Reviewed 28 July 2014

Stayed in a king suite which was clean and up to date. Only disappointment was the bathroom was too small. There was a change machine in the laundry room which saved me because I left my quarters home. All went well for my short trip. I would recommend this location and stay here again in the future.

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Thank Nevisisforme
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with our property and reviewing on Tripadvisor! We appreciate your business and hope you allow us to accommodate you again on your next trip through Cherry Hill. Please do not hesitate to contact me if I can ever be any of assistance. Regards, Nathan Stephens General Manager

Pemberton, New Jersey
Reviewed 16 July 2014

I'm a huge fan of Residence Inns but this one was very disappointing to me. Staff were friendly enough. Check in was easy. The room was comfortable. I stayed here years ago and it wasn't bad back then either. I do prefer a more traditional hotel setting, i.e. you take an elevator to your floor and you are pretty much...

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1Thank Jackie M
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for valuable feedback and we will address the items your brought to our attention immediately. Please come back and see us the next time you are through Cherry Hill and I can assure you we will exceed your expectations! Regards, Nathan Stephens General Manager

Toronto, Canada
Reviewed 5 July 2014

This hotel is one of the Townhouse style hotels which I find very convenient as I can park my car right near the room and easily unload all off our stuff. We had a lower level room that was rather large and clean. The beds were only doubles and they were worn out with the center sagging, so I was...

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Thank 150Mark_32
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us and we appreciate your valuable feedback. Please let me know next time you come through Cherry Hill! Regards, Nathan Stephens General Manager

Brentwood, nh
Reviewed 23 June 2014

We stayed here on our way to DC as a stopover point for the night. We like Residence Inn's because we are a family of 5 and like to have enough space. Check in was very easy and our reservation was all set. Very friendly staff. Room was wonderful. Two story with the second room upstairs as a loft. Kids...

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Helpful?
Thank Jennifer S
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Jennifer, Thank you for your compliments and we appreciate you staying with us on your way from DC! The Penthouse Two Bedroom is a great room for kids as well as other travelers. Being only 20 minutes from Philadelphia is definitely a convenience. Please stop by and stay with us again next time through the area! Regards, Nathan Stephens General...

Connecticut
Reviewed 30 May 2014

We stayed in a room with two double beds. Overall, it was pretty good. The beds were comfortable, the heating was good, and it was quiet. In general, the room was very clean. But there was some sort of residue on the stove top - I spent some time scrubbing it off before I used it, and since we arrived...

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Helpful?
Thank backnforth2nfro
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank for for your recent stay with us! We appreciate your feedback and will use it to ensure our stoves are spotless for future guests. Please come back and see us next time your through Cherry Hill! Regards, Nathan Stephens General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Residence Inn Cherry Hill Philadelphia

Address: 1821 Old Cuthbert Road, Cherry Hill, NJ 08034
Region: United States > New Jersey > Cherry Hill
Price Range: RM554 - RM911 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cherry Hill Philadelphia 3*
Number of rooms: 96
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Also Known As:
Residence Inn Cherry Hill Philadelphia Hotel Cherry Hill
Cherry Hill Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Cherry Hill Philadelphia staff and other travellers.
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Murrells Inlet, South Carolina
11 months ago

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Questions? Get answers from Residence Inn Cherry Hill Philadelphia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DON'T get one of the buildings near the super busy highway since all you will hear is loud trucks going by.”
 of 5 bubbles Linda3140, 11 Nov 2016 | Read review
“Definitely opt for a town home style”
 of 5 bubbles 260cathym, 13 Sep 2016 | Read review
“there is a second floor and there are no elevators just steps.”
 of 5 bubbles fourmom1840, 13 Jun 2016 | Read review
“There are no elevators at his property; older guests should request a suite on a bottom floor.”
 of 5 bubbles 243bruceb, 18 May 2016 | Read review
“Ask for a room farther away from the freeway. A bi-level suite will get you on the second floor.”
 of 5 bubbles 710maximiliang, 5 Apr 2016 | Read review
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