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Residence Inn Deptford

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Traveller (46)
Room & Suite (33)
Dining (8)
Overview
  • Excellent16%
  • Very good41%
  • Average17%
  • Poor15%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (156)
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154 results
Traveller rating
26
58
28
24
18
Traveller type
Time of year
LanguageEnglish
26
58
28
24
18
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All reviewsover thanksgiving weekendevery morningthe general managerdeptford mallfront desk stafffull kitchenextended stayhome away from homephiladelphiafreewayunit
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1 - 5 of 154 reviews
Reviewed 6 days ago

I was generally pleased with the quality of the room, general upkeep, look, and feel of the hotel, and overall very pleased with the high level of service. The room is like an apartment with plenty of space-a kitchen with a full size refrigerator, stove,...More

Thank markmnc1
Reviewed 2 weeks ago

I stayed here for business in July 2018 and had a very disappointing stay. I arrived at 5 pm, and my room was "not ready". I had to wait 35 minutes in the lobby until I was told it was ready. I had requested a...More

Thank Joseph H
Response from Deven S, General Manager at Residence Inn DeptfordResponded 2 weeks ago

Joseph H, Thank you so much for sharing your experience with us. We truly appreciate your feedback and allowing us to resolve your concerns during and following your stay. Once again, we apologize for your experience. We thank you for allowing us to be a...More

Reviewed 1 July 2018

This is the worst Marriott I have ever stayed in. I have stayed in many all over the world over the last 25 years and all Marriott brands. Part of the problem is how they handled the situation. We checked in at 10 p.m. after...More

Thank CarrieM525
Response from Deven S, General Manager at Residence Inn DeptfordResponded 1 July 2018

CarrieM525, Thank you so much for rating your experience with us. Based on your feedback and rating, your experience with us was unsatisfactory. I will definitely look into your concerns and address them accordingly. Thank you again for your business and loyalty to the Marriott...More

Reviewed 25 June 2018

We were booked and confirmed with a reservation for a one night (Saturday) stay. When we checked in at 4:30pm, we were told the hotel was sold out and we would be "walked" to another hotel, free of charge. The other hotel was 20 miles...More

Thank Kevin S
Response from Deven S, General Manager at Residence Inn DeptfordResponded 26 June 2018

Kevin S, Thank you so much for your feedback and rating your experience with us. It is important to research your concerns and address them accordingly. We thank you for addressing your concerns with us directly and allowing us to reach a resolve.

Reviewed 20 June 2018

Family trip to visit Philadelphia, the only positive is that it is pretty close to the city. The front desk staff were as nice as they could be, but could not be helpful. Upon arriving, our room smelled of smoke, although this is a non-smoking...More

1  Thank catny402
Response from Deven S, General Manager at Residence Inn DeptfordResponded 22 June 2018

Good Evening catny402, Thank you for sharing your experience with us. We are glad that we have addressed your concerns accordingly. We look forward to discussing tour experience in detail.

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$151 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$151 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (46)
Room & Suite (33)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
annie0696
16 June 2017|
Answer
Response from janiceg70 |
sorry but don't now about the grill
0
Votes
BocaJo
4 May 2015|
AnswerShow all 5 answers
Response from Angela D | Property representative |
We offer coffee in every room, but it isn't a Keurig. We do have coffee and tea service available 24 hours in our lobby for our guests to enjoy as well! We hope you'll stay with us!
0
Votes
Room Tips
"One with air conditioning and not on the highway side"
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"Upper levels on either side of the hallway are our preference."
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"IMPORTANT! Don't accept a room adjacent to noisy highway."
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"Get low and on the parking lot side or get out."
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